Panasonic S-series Voice Processing System Technicians Guide

INSTALLING THE TELEPHONE SYSTEM 
To set the duration of disconnect signal to 
To set call forward ID codes for individual 
500 milliseconds 
extensions 
1 
Press FFl. At any extension, enter: 
2 Press 2#1#. The display shows “SYSTEM 
GENERAL.” ON/OFF PROGAUTO * 
3 Do one of the following: 
l For the DBS 40,72, or 96, press 35#. 
The display shows “SYSTEM 35 : 
(AEC DISCONNECT) .” Dial the extension number to be 
forwarded. 
l For the DBS 824, press 31#. The 
display shows “SYSTEM 031: (SLT 
DISCONNECT)...

Testing the single-line ports 
Perform the following tests before you 
connect the voice messaging system to the 
telephone system. These tests ensure that 
the telephone system single-line ports are 
functioning properly. You can then quickly 
isolate and troubleshoot any problems with 
the voice messaging system setup. For the 
tests, you need a standard,-single-line, 
touchtone telephone with a ringer. 
Where appropriate, repeat these tests for 
each telephone system single-line port 
that is used as...

TESTING THE SINGLE-LINE PORTS 
a 
Cl 
cl Test for external line access. 
Use the test telephone to dial an exter- 
nal number. The voice messaging sys- 
tem must be able to access external lines 
for its message delivery functions. If not, 
check the telephone system program- 
ming. 
Test for external line ring!@ assignments. 
Use a regular extension to simulate 
incoming calls.VerQ that each external 
call that you programmed to ring to the 
voice messaging system rings the test 
telephone. 
Test for...

Connecting the voice messaging system to the 
telephone system 
Before connecting the voice messaging 
system to your telephone system, confirm 
that the telephone system meets the voice 
messaging system’s requirements, it is 
prepared, and it is tested. 
To connect the voice messaging system to the 
telephone system 
1 
2 
3 
4 Connect each telephone system jack to a 
voice messaging system port jack by 
using a four-conductor lead. 
If you are using a modem, connect it to 
the voice messaging system...

Setting up the 
application 
:ian’s conversation . . . . . . . . . . . 
36 Special dialing characters . . . . . . . . . . . . .._........._.......... 53 
.......................................... 38 Setting the voice messaging system to 
perform regular maintenance 
....................... 54 
crlt: system ...................... 40 
Protecting the voice messaging 
dle calls ............................ 42 
system’s data .................................................. 
56 
)xes . . . . . . . . . . . ....

Accessing the technician’s conversation ..T. . 
._ 
. 
The technician’s conversation is used to 
set up and maintain the voice messaging 
system. Through ibis conversation, you 
specify the telephone system, identify 
extensions that will have voice mailboxes, 
indicate how the automated attendant will 
work, and set up several other options for 
your customer. 
The System Setup Worksheet.illustrates the 
structure of the technicians conversation. Warning! The technician’s conversation 
guides you...

Logging in with the technician’s 
password 
You can access the voice messaging system 
from any telephone, either on-site or away 
from it. You identify yourself as the techni- 
cian by entering a special technician’s 
password. The technician5 password is 
initially set to 8324 (TECRon keypads with 
letters). For the security of your customer’s 
system, you must change the password 
regularly by using the technician’s conversa- 
tion. 
ACCESSING THE TECHNICIAN’S CONVERSATION 
To access the technician’s...

You use the system initialization part of The specific tasks you do in the system 
the technician’s conversation to indicate initialization part of the conversation are: 
the settings that define basic system oper- . 
ations. You must indicate them before 
moving on to other parts of the conver- . 
sation. 
0 IdentQing the telephone system 
Choosing how the system answers calls 
(the application method) 
IdentQing extension numbers 
Identifving the operator’s extension 
Identifyiqthe fax machine...

INITIALIZING THE SYSTEM 
Warning! 
l Initializing the system deletes all current 
settings. The system reminds you of this 
when you select system initialization 
(option 4). Before initializing, listen to 
the system information (option 0) part 
of the conversation, and note the 
current settings. 
l Severe shaking or jarring of the voice 
messaging system can also result in the 
loss of custom settings. It is recom- 
mended that you initialize the voice 
messaging system at the customer’s site 
after...

Identifying the telephone system 
The voice messaging system contains The telephone system codes for the 
preconfigured parameters for working with Pansonic DBS are available in the System 
the Panasonic@ DBS. When you identify the Setup Worksheet on page 17. Before access- 
telephone system, the voice messaging ing the conversation to identify the tele- 
system uses the default parameters for the phone system, find the appropriate code 
specified telephone system to ensure that and note it on the...