Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

7.3 SYSTEM REPORTS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
161
7.3.12 Fax Call Statistics Clear
The Fax Call Report can be cleared of all values and prepared for use again.
Type [Y] (yes) or 
[N] (no). If Y is entered, the system will clear the data. Wait until Fax Call 
Report Data Cleared!! appears on the screen before proceeding. FAX-1: Main facsimile machine FAX-2: Alternate facsimile machine
Connect: Call was answered by the
facsimile machineno-ans.: No-answer
To clear the Fax Call Statistics Report,...

7.4 TROUBLESHOOTING GUIDE
162SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.4 TROUBLESHOOTING GUIDE
Table 36 
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION
The VPS does not operate.
• Bad printed circuit board.
• Bad connection with PBX.
• Card was inserted into the 
wrong slot.
• Incomplete card insertion.• Change the printed circuit 
board.
• If the phone works properly 
when the SLT is connected 
instead of the VPS, change the 
Port card. If the phone still fails 
to work properly, check the 
connection between...

7.4 TROUBLESHOOTING GUIDE
SYSTEM MAINTENANCE AND TROUBLESHOOTING
163
Connected terminal (RS-
232C port) does not operate.• Improper connection.
• Improper setting of the 
parameter.• Connect the cable firmly.
• The terminal and VPS should 
have the same parameter 
settings for Baud Rate, Word 
Bit Length, Parity and Stop Bit 
Length.
Unable to make 
reconnection when the line is 
busy.• Improper setting of the busy 
signal reconnection procedure.• Readjust the busy signal 
reconnection procedure to that...

7.5 SPECIFICATIONS
164SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.5 SPECIFICATIONS
Table 37 
Port: TVS75 - 2 SLT extensions or DPT
TVS100 - 2 to 4 SLT extensions or DPT
TVS200 - KX-TVS204 (4 digital ports extension card)
 KX-TVS102 (2 digital/Analog ports expansion
 card)
Dialing Method: DTMF/Pulse (10/20 pps)
Flash Time: 100/300/600/900 ms (programmable)
CPC Detection (TVS200): 6.5/150/300/450/600 ms (programmable)
Type of Line: Loop start minimum Loop Current: 20 mA
 minimum Line Voltage: 7 V DC
 minimum...

7.5 SPECIFICATIONS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
165
Connections Telephone Line:
TVS75 Modular connectors   2
2-conductor wire   2
4-conductor wire with DPT interface   1
TVS100 Modular connectors   2 (max. 4)
2-conductor wire   2 (max. 4)
4-conductor wire with DPT interface   1 (max. 2)
TVS200 2-conductor wire   6
 4-conductor wire with DPT interface   6
Data Port: RS-232C interface port
Power Source: 120 V AC, 60 Hz
Power Consumption: TVS75
Approx. 20 W
TVS100
Approx. 38 W
TVS200
Approx. 57 W...

7.5 SPECIFICATIONS
166SYSTEM MAINTENANCE AND TROUBLESHOOTING 

SYSTEM FEATURES167
Appendix A
SYSTEM FEATURES 

A1 SYSTEM FEATURES
168SYSTEM FEATURES
A1 SYSTEM FEATURES
The Voice Processing System has many features that are available to the system administrator, 
the system manager, and/or system subscribers. The tables on the following pages list and 
briefly describe each key VPS system feature. In addition, references to specific sections of this 
manual and the Subscribers Guide are provided in the reference column that pertains to each 
feature listed. The specific procedure steps required to initiate,...

A1 SYSTEM FEATURES
SYSTEM FEATURES
169
Automated 
Attendantanswers incoming calls and routes those 
calls to the desired extension. The service 
can be assigned on a port-by-port basis, and 
day/night basis.• See 5.2.10 Automated 
Attendant.
• See 5.4 AUTOMATED 
ATTENDANT PARAMETERS.
• See B5.1 Automated Attendant 
Parameters.
• See Automated Attendant in 
Glossary.
Broadcasting 
Messagespermit the system manager to deliver the 
same message to all VPS subscribers at the 
same time.
This feature is only...

A1 SYSTEM FEATURES
170SYSTEM FEATURES
Callback Number 
Entryenables the caller to leave a callback number 
in several different ways depending upon 
which option is programmed into the 
system. The feature can forward the 
callback number to a beeper.• See Notification Setting in 
B2 SYSTEM 
ADMINISTRATION - 
MAILBOXES.
• See Beeper Callback No. Entry 
Mode in Table 47 and 48 in 
B3 SYSTEM 
ADMINISTRATION - 
SETTING COS (CLASS OF 
SERVICE) PARAMETERS.
• See Other Parameters-Message 
Waiting Notification...