Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

B4 SYSTEM ADMINISTRATION - PORT SERVICE
SYSTEM ADMINISTRATION
211
Port 1 - Night Mode
Note
The port assignment procedure for other ports (TVS75:2, TVS100: 2- 4, TVS200: 2-12) 
is the same as Port 1. Incoming Call
Service Prompt1. System
2. User 1
3. User 2
4. Selective
(User 1)Specifies the language to be used at this port for caller voice 
prompts.
Note: This parameter cannot be selected when the incoming 
call service is set to either Interview or Custom. When 
Selective is selected, the available...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
212SYSTEM ADMINISTRATION
B5 SYSTEM ADMINISTRATION - SERVICE 
SETTING
B5.1 Automated Attendant Parameters
The Automated Attendant Service has 3 main functions: Department or Speed Dialing, 
Operators Parameters, and Alternate Extension.
Department Dialing
Department dialing is a speed-dialing feature that permits a caller to reach the intended 
extension by dialing a single digit (1 - 9).
Operators Parameters
Used to specify the operators (operator 1, 2, 3)...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
SYSTEM ADMINISTRATION
213
Operators Parameters - Operator 1 - Day Mode
This parameter is used to enable or disable the Operator Service. It specifies Operator 1s 
extension and the treatment of the calls transferred to that extension. When Operator service is 
enabled, operator-seeking calls are first transferred to Operator 1s extension.
To select Operator Parameters - Operator 1 - Day Mode, follow the menu path as 
shown:
System Administration Top Menu - 1 - 4...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
214SYSTEM ADMINISTRATION
Note
Extension Call Forwarding to the VPS can override the operator call coverage settings 
depending on the timing parameters of the PBX and VPS. Even if the operator call coverage 
parameters are set to Next Operator on Busy/ No Answer, the call may go to the VPS (if 
the Operator has set the call forwarding to the VPS).
Operators Parameters - Operator 2 - Day Mode
Operator-seeking calls are received at Operator 2 when Operator 1 is...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
SYSTEM ADMINISTRATION
215
To select Operator Parameters - Operator 2 - Day Mode, follow the menu path as 
shown:
System Administration Top Menu - 1 - 4 - 1 - 2 - 1 - 2
Table 51 
Parameter Value Range
(Default)Description/Function
Operators 
Extension1-5 digits
(None)Used to select the extension number for Operator 2.
Any valid extension number can be assigned.
Operators
Mailbox No.2-5 digits
(None)Used to specify the mailbox number for Operator 2. Any 
valid...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
216SYSTEM ADMINISTRATION
Operators Parameters - Operator 3 - Day Mode
Operator-seeking calls to Operator 3, when Operator 2 is busy or unanswered and Operator 2s 
parameters are set as follows.
• Busy Coverage Mode - No-Answer Coverage
• No-Answer Coverage Mode - Next Operator
To select Operator Parameters - Operator 3 - Day Mode, follow the menu path as 
shown:
System Administration Top Menu - 1 - 4 - 1 - 2 - 1 - 3
Ta b l e  5 2  
Parameter Value Range...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
SYSTEM ADMINISTRATION
217
Note
An operator-seeking call is always first transferred to Operator 1. The call is then 
transferred to Operator 2 and Operator 3 respectively, depending on system programming.
Next Operator cannot be set for No-answer Coverage Mode of Operator 3
.
Operators Parameters - Operator 1, 2, 3, - Night Mode
Same as Day Mode.
Alternate Extension Assignment
Used to assign extensions that should be transferred differently from the normal...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
218SYSTEM ADMINISTRATION
Alternate Extension - Listing
Lists all of the extensions registered in the alternate extension group.
B5.2 Custom Service
Custom Service is one of 4 incoming call services. By assigning a function to each key, a 
customized key operation service can be provided to callers. A maximum of 100 custom 
services can be established up to 8 layers deep.To select the Alternate Extension - Delete Parameter, follow the menu path as shown:
System...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
SYSTEM ADMINISTRATION
219
Call Transfer 
AnytimeExtn./Mbx/No
(Extn.)Specifies the destination to which the call is transferred. 
The Extn. setting (enter E) enables callers to be 
transferred directly to their intended party by dialing the 
extension number. The Mbx setting (enter M) enables 
callers to leave messages in a mailbox by entering the 
mailbox number of the extension called.
The No setting (enter N) disables callers to be sent to 
an operator.
Wait...

B5 SYSTEM ADMINISTRATION - SERVICE SETTING
220SYSTEM ADMINISTRATION
Keypad 
Assignment 
0-9, , #a-n
( : d, 0: c 
Others: None)Any of the 14 services listed below (a-n) can be assigned 
to the 0 through 9,   and # keys on the telephone keypad. 
Callers are able to access these services by pressing the 
corresponding keys on their telephones.
(a) Transfer to Mailbox - Allows the caller to leave 
messages in a specific mailbox. Enter a followed by 
a mailbox number.
(b) Transfer to Extension - Transfers the...