Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

MESSAGE MANAGERS GUIDE261
Appendix D
MESSAGE MANAGERS GUIDE 

D1 ACCESSING THE MESSAGE MANAGERS MAILBOX
262MESSAGE MANAGERS GUIDE
D1 ACCESSING THE MESSAGE MANAGERS 
MAILBOX
The Message Managers Mailbox must be accessed before any Message Manager task can be 
completed. Three items of information are required before accessing the Message Managers 
Mailbox — the telephone number connected directly to the Voice Mail Service, the Message 
Managers Mailbox Number, and the Message Managers Password. The Message Managers 
Mailbox Number is 98, 998, 998, or 99998 depending...

D2 MANAGING THE GENERAL DELIVERY MAILBOX
MESSAGE MANAGERS GUIDE
263
D2 MANAGING THE GENERAL DELIVERY 
MAILBOX
One of the Message Managers functions is to check the General Delivery Mailbox for 
messages and transfer them to the appropriate mailbox. This can be done at any time using the 
telephone.
Listening to Messages
The status of the General Delivery Mailbox is monitored through the Message Managers 
Mailbox. Messages stored there can be listened to and, if necessary, transferred to their 
intended...

D2 MANAGING THE GENERAL DELIVERY MAILBOX
264MESSAGE MANAGERS GUIDE
5.Press [2] to accept the number.
6.Press [2] to transfer with comment.
Note
Messages can be transferred without comment by Pressing [1]. A mailbox number can 
be added by Pressing [3]. The Mailing List can be reviewed by Pressing [4]. Message 
Transfer can be canceled by Pressing [5].
7.Record the 
comments and 
Press [1].
8.Press [2] to accept the comments entered. 

D3 SETTING UP MESSAGE WAITING NOTIFICATION
MESSAGE MANAGERS GUIDE
265
D3 SETTING UP MESSAGE WAITING 
NOTIFICATION
The VPS is able to notify the Message Manager that unplayed messages are waiting in the 
Message Managers Mailbox. Two types of Message Waiting Notification are available — 
Notification by Message Waiting Lamp and Notification by Calling.
Setting Message Waiting Lamp Status
The VPS illuminates the message waiting lamp on the extension when a new message is 
recorded in the Message Managers...

D3 SETTING UP MESSAGE WAITING NOTIFICATION
266MESSAGE MANAGERS GUIDE
Assigning Notification Numbers
Up to 3 telephone or beeper numbers can be set for message notification. The 0 to 9 keys, the 
tone/pulse switch, and the beeper Callback Number Display Entry Code [X] are used to make 
these assignments.
When the Beeper Callback No. Entry Code is added at the end of a beeper number, the 
notification is made in a little different way. The VPS will ask the caller to enter the number to 
be called and will...

D4 CUSTOMIZING THE MESSAGE MANAGERS MAILBOX
MESSAGE MANAGERS GUIDE
267
D4 CUSTOMIZING THE MESSAGE MANAGERS 
MAILBOX
The Message Manager is able to customize the Message Managers Mailbox by specifying the 
password and the extension numbers of Operator 1, 2, and 3.
Message Managers Password
The password can be specified at any time using the telephone. The password contains up to 8 
numeric characters and must be entered to execute the message management operation.
Operators Extensions
When callers...

D5 SETTING THE SYSTEM CLOCK
268MESSAGE MANAGERS GUIDE
D5 SETTING THE SYSTEM CLOCK
The system clock is set directly from the telephone. It is important to set the exact time because 
Message Waiting Notification, External Message Delivery, redialing and rescheduling of 
External Message Delivery, and Automatic Message Deletion, are all scheduled using this 
setting. The System Administrator and System Manager are also able to set this clock.
The system automatically adjusts the time as appropriate when...

D6 RECORDING COMPANY MESSAGES
MESSAGE MANAGERS GUIDE
269
D6 RECORDING COMPANY MESSAGES
The Message Manager is responsible for recording messages or greetings. The maximum 
message length for all messages is 6 min. The following messages can be recorded using the 
Recording Messages Procedure:
•
Company Greetings - Up to 32 company business or non-business hour greetings can be 
selected, recorded, or deleted as necessary.
•
Company Name
•
Department Dialing Menu Messages - Only nine department dialing...

D6 RECORDING COMPANY MESSAGES
270MESSAGE MANAGERS GUIDE
8.Press [2] to accept the message.
Note
Review the recorded message by Pressing [1]. Record a new message by Pressing [3]. 
Add a message by Pressing [4]. Erase a message and exit by Pressing [ ].
Note
Other Company Greetings and Voice Labels for Mailbox Lists can be recorded by 
repeating steps 3-8.
Note
Record Custom Service Menu Messages - The final guidance message for Exit is 
recorded by Pressing [0].
Recording User Prompts
User Prompts...