Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

5.2 PORT SETTING OPTIONS
CUSTOMIZING THE SYSTEM
111
Enter data into the Custom Service menu; use the table below as a guide.
Keypad Assignment OptionsTable 25 
Description Value Range 
(Default)Description/Function
Prompt Mode 1. System
2. User 1
3. User 2
(System)Specifies the language that the caller will hear when 
calling this Custom Service.
Menu Repeat 1-3 Times
(3)Specifies the number of times the Custom Service 
menu is repeated before the No DTMF Input entry is 
used.
Call Transfer
Any...

5.2 PORT SETTING OPTIONS
112CUSTOMIZING THE SYSTEM
5.2.4 Recording Menus
Once you have finished entering the parameters in each menu, the menu messages should be 
recorded. Menu messages tell the caller what options are available and what keys correspond 
to those options. For this reason, the prompts must match the programming that has been input. 
1.Access the Message Managers mailbox (998) by dialing an extension connected to the 
VPS.
2.When the VPS answers, 
Press [#6 998] to enter the Message...

5.2 PORT SETTING OPTIONS
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Follow the instructions until all Custom Service prompts have been recorded, using the tree that 
you created as a guide.
5.2.5 Checking Operation
After you have entered and recorded all menus, it is important to try the program yourself to 
see that all functions perform properly. Dial into the system and try all the choices to see if you 
are routed correctly. Verify that each menu choice works as it should.
5.2.6 Voice Mail
Voice Mail service is a...

5.2 PORT SETTING OPTIONS
114CUSTOMIZING THE SYSTEM
There are 2 ways to use a System Group Distribution List:
Option A:
For inside messages: The System Group Distribution List number can be designed so that 
any subscriber can 
Press [2] to deliver a message, then enter the list number, which is [250] 
in this example. The message is delivered to all specified mailboxes.
Option B:
For outside messages: The System Group Distribution List number can be designed as a 
custom greeting for incoming callers....

5.2 PORT SETTING OPTIONS
CUSTOMIZING THE SYSTEM
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enter 700 as an extension.
Messages can be delivered to the new number through normal operation.
5.2.9 Interview Service
The subscriber can leave a series of prerecorded questions (up to 10) for the caller in an 
Interview Mailbox. As the caller answers questions, answers are recorded in the mailbox. After 
a caller records the answers, the interview mailbox lights a message waiting light. When 
retrieving the messages, the subscriber only hears the...

5.2 PORT SETTING OPTIONS
116CUSTOMIZING THE SYSTEM
Callers can access Automated Attendant Service by:
•Automated Attendant Port -
 
This service can be programmed independently of any or 
all ports of the VPS. Callers reaching these ports access Automated Attendant service.
•Service Access Command -
 
A caller can switch to Automated Attendant service by 
dialing [#8] during a call.
•Custom Service -
 
The call transfer service can be assigned to a keypad digit within a 
Custom Service. After pressing...

5.3 SETTING PORTS
CUSTOMIZING THE SYSTEM
117
5.3 SETTING PORTS
5.3.1 Port Service Menu
Access the Port Service Menu through the following sequence:
System Administration
Screen output:Top Menu:Enter The Number: = 
1 
(Program)
Program Menu:Enter The Number: = 
3 
(Port Service)
Program - Port Service Menu
                       1.  Port1
                       2.  Port2
                       
                SELECT ITEM AND PRESS-KEY
                         Day Mode, Night Mode
TVS75
TVS200
Program -...

5.3 SETTING PORTS
118CUSTOMIZING THE SYSTEM
from Program - Port Service Menu:
Enter the data using the table below as a guide.
Table 27 
Description Value Range
(Default)Description/Function
Company
Greeting No.1-32
(None)Specifies the company greeting to be played on the 
port.
Incoming Call 
Service1. Voice Mail
2. Auto. Attn.
3. Interview
4. Custom
(Auto. Attn.)Specifies one of 4 incoming call services.
[Notes]
• When you specify the Interview service, one of 
Subscribers Interview mailbox numbers...

5.4 AUTOMATED ATTENDANT PARAMETERS
CUSTOMIZING THE SYSTEM
119
5.4 AUTOMATED ATTENDANT PARAMETERS
Automated Attendant parameters include: department dialing, operator parameters, and 
alternate extension. If the VPS needs a special transfer procedure for an extension (such as 
modem extension), alternate extension should be assigned. (See Alternate Extension 
Assignment in B5.1 Automated Attendant Parameters).
5.4.1 Automated Attendant Menu
From Top Menu:
5.4.2 Department Dialing
Department Dialing...

5.4 AUTOMATED ATTENDANT PARAMETERS
120CUSTOMIZING THE SYSTEM
Operator 1:
Cannot have a personal mailbox. The default is set at 0, with coincides with the 
operator of the PBX. When a message is left in this box, it goes to the General Delivery 
Mailbox (GDM).
To light Message Waiting Notification at Operator 1s extension: Assign Mailbox 998 to 
Operator 1s extension. This will notify Operator 1 of messages left in the GDM.
Operators 2 and 3:
In upgraded software (KX-TD816-1/KX-TD1232-1 and above),...