Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
141
1.Type PSET, then 
Press RETURN.
2.Type [1] to enable this function or 
Type [2] to disable it.
3.Type the time to print the reports.
Note
The reports will be displayed only if the system is in the mode where the > prompt is 
displayed.
7.2.6 Error Log Display (ELOG)
This command is used when diagnosing VPS problems. When selected, this command will 
display an error log.
Type ELOG, then 
Press RETURN.
 
Note
 The errors that can be...

7.2 UTILITY COMMANDS
142SYSTEM MAINTENANCE AND TROUBLESHOOTING
Device Error Log Indications
* = Port number (TVS75: 1-2, TVS100: 1-4, TVS200: 1-12)
Error Indications at System Startup
Example of a terminal display when errors are generatedTable 31 
Indication Meaning
CPU MEM-GET CPU card software memory acquisition error.
CPU card is short of memory temporarily because 
of too much traffic.
CLOCK Clock access error. Clock IC is out of order.
Check the hardware.
DISK DATA R/W (xx:yyyy) HDD access error....

7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
143
Error and Warning Indications During System OperationSYSTEM ERROR : 4 Mailbox data error.
SYSTEM ERROR : 5 Message data error (1).
SYSTEM ERROR : 6 Message data error (2).
SYSTEM ERROR : 7 Error loading of control data.
SYSTEM ERROR : 8 Error loading of voice prompt data.
SYSTEM ERROR : 9 Error loading of MWL control data.
SYSTEM ERROR : 10 Error loading of disk identify data.
SYSTEM ERROR : 11 Error writing of VBI chain data.
SYSTEM ERROR :...

7.2 UTILITY COMMANDS
144SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.2.7 Saving the System Data to the Backup Device (SAVE)
All system programming data and voice prompts (7 functional areas) can be saved in separate 
data files. To save this data, a data terminal must be connected to the RS-232C port of the VPS. 
Files must be saved individually. The SAVE command must be executed for each data file. It 
will require several minutes to SAVE for all the data selected. When performing this operation, 
always...

7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
145
Note
8. Company Greeting is available for TVS200 only.
2.Select item to be backed up, then 
Press RETURN. The size of the file will be displayed.
3.Press RETURN. 
4.Perform a Standard File Transfer. Set the data terminal to the receiving (Answer) mode 
(Xmodem) and specify the backup filename. The specified data will be transmitted to the 
data terminal.
Note
The data terminal used must be equipped with communications software that supports...

7.2 UTILITY COMMANDS
146SYSTEM MAINTENANCE AND TROUBLESHOOTING
Note
8. Company Greeting is available for TVS200 only.
2.Select the item to be restored to the hard disk, then 
Press RETURN.
3.Press RETURN.
When CCC appears, the VPS is ready for loading.
4.Set the data terminal to the sending (Call) mode (Xmodem). Then enter the backup 
filename. 
Press ENTER. The backup data will be restored to the hard disk.
5.When the parameter load has been completed, power-off and restart the system.
Note
The data...

7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
147
7.2.10 Program Version Display (VERS)
This command is used to display the version numbers of the hard disk, main ROM and port 
card.
Type VERS, then 
Press RETURN.
Note
The numbers are examples only. Your system will show different numbers.
7.2.11 Custom Service Report (CREP)
The CREP command is used to display the custom service menu access count, the keypad 
assignments, message recording status and the tree-structure of the Custom...

7.2 UTILITY COMMANDS
148SYSTEM MAINTENANCE AND TROUBLESHOOTING
7.2.12 Custom Service Menu Access Count Clear (CCLR)
Each Custom Service has an access counter that counts the number times the service has been 
accessed. This command clears this counter.
Type CCLR, Press Space, and Enter Custom Service Menu (1-100), then 
Press RETURN.
 
Note
 Type CCLR 0 to clear the access counters of all Custom Services.
7.2.13 Message Waiting Lamp Retry Times (MWL)
This command is used to specify the number of times...

7.2 UTILITY COMMANDS
SYSTEM MAINTENANCE AND TROUBLESHOOTING
149
7.2.14 Setting Minimum Recording Length (MRL)
This command is used to specify the minimum message recording length (0-3 s). Messages 
shorter than this setting are discarded from the mailbox.
 
Note
 The minimum recording length can only be set using this command.
1.Type MRL, then 
Press RETURN.
2.Type, the message length.
7.2.15 Modified Prompt List (MPLT)
This command is used to display the user prompt recording status — recorded, not...

7.2 UTILITY COMMANDS
150SYSTEM MAINTENANCE AND TROUBLESHOOTING
 
Note
 The Total Number of Registered shown at the bottom of the screen, does not
 include the prompts that have been turned off.
7.2.16 Utility Command List (HELP)
The HELP command displays the list of all available utility commands.
1.Type HELP, then 
Press RETURN.
7.2.17 Quick Setup (QSET)
This command is initially used to setup the VPS very roughly when you use your VPS for the 
first time or after system initialization.
Type QSET, then...