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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual
Here you can view all the pages of manual Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual. The Panasonic manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 121
5.4 AUTOMATED ATTENDANT PARAMETERS CUSTOMIZING THE SYSTEM 121 Busy Coverage Mode1. Hold 2. No Answer Coverage 3. Call Waiting 4. Disconnect Message (Hold)Specifies the treatment of calls when Operator 1 is busy. If Call Waiting is chosen, Operator 1 is signaled when another call is waiting using the Call Waiting feature of the PBX. No-Answer Coverage Mode1. Caller Select 2. Leave Message 3. Disconnect Message 4. Next Operator (Caller Select)Specifies the treatment of calls when Operator 1 does...
Page 122
5.5 SETTING MAILBOXES 122CUSTOMIZING THE SYSTEM 5.5 SETTING MAILBOXES 5.5.1 Mailbox Setting Menu Access the Mailbox Setting Menu through the following sequence: System Administration 5.5.2 Entering a Mailbox From Mailbox Setting Menu: Enter the data using the table below as a guide.Top Menu:Enter The Number: = 1 (Program) Program Menu:Enter The Number: = 1 (Mailbox Setting) Table 29 DescriptionVa l u e R a n g e (Default)Description/Function Extension of the Owner2-5 Digits (None)Sets the...
Page 123
5.5 SETTING MAILBOXES CUSTOMIZING THE SYSTEM 123 From Mailbox Setting Enter/Edit Menu:Class of ServiceCOS No. 1-62 (1)Used to define a set of services available to the subscriber. 63 and 64 are fixed to the Message and System Managers. Most subscribers can be placed in the same COS. Anyone who needs unclaimed messages forwarded to a cell phone, beeper, or another mailbox would need to be in a separate COS. Covering Extension2-5 Digits (None)Specifies where a caller will be transferred when...
Page 124
5.5 SETTING MAILBOXES 124CUSTOMIZING THE SYSTEM Enter the data using the following table as a guide. Table 30 Description Value Range (Default)Description/Function Number to Dial Up to 32 Digits of [1-9,0, ,#,P,T,M,X] (None)Assigns the telephone or beeper number to Device 1, 2 and/or 3. P: Pause T: Dial Tone Detection M: Dial Mode Switching Code (DTMF to Pulse, or Pulse to DTMF) X: Callback Number Entry Code 1-9, 0, , #: Dial Codes The callback number entry code (X) must be entered if COS is set...
Page 125
5.5 SETTING MAILBOXES CUSTOMIZING THE SYSTEM 125 5.5.3 Deleting a Mailbox From Mailbox Setting Menu: 5.5.4 Password Reset To reset a subscribers password, go to the Password Reset Menu. Enter the Mailbox Number appears on the screen. Enter the mailbox number you wish to reset. Enter the Mailbox Number appears again. Enter a new number. From Mailbox Setting Menu: 5.5.5 Mailbox Listing This listing is a report of mailbox extension assignments. From Mailbox Setting Menu: Enter The Number : = 2 Program -...
Page 126
5.6 TRAINING THE SUBSCRIBER 126CUSTOMIZING THE SYSTEM 5.6 TRAINING THE SUBSCRIBER The System Administrator should explain the basic functions of the VPS to all the subscribers. He should explain which service (Voice Mail service, Automated Attendant service, Interview service, or a Custom service) will play during the day, and what service will play during night. He should explain that outside callers are called non-subscribers because they do not have a mailbox. VPS guidance prompts will assist...
Page 129
6.1 MES SA GE MAN AGER S MAILB OX (M ailbox 998) 6.1.3 Company G reetings (Enter [# 6998,5,1]) This p rompt should m atc h the prompt that is selected for eac h p ort . T he recor ding will
Page 130
6.1 MESS AGE MA NAGERS M AILB OX ( Mailb ox 9 98) 4.T o change user promp t 1, Press [1] ; to ch ange us er p ro m pt 2, Press [2] . Prompt 352: Customize for the compan y. Thank you for calling ABC compan y. W e The company name is only played when the External Message Deli very feature is