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Panasonic Kx-tvs75, Kx-tvs100, Kx-tvs200 Voice Processing System Installation Manual

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Page 121

5.4 AUTOMATED ATTENDANT PARAMETERS
CUSTOMIZING THE SYSTEM
121
Busy 
Coverage 
Mode1. Hold
2. No Answer Coverage
3. Call Waiting
4. Disconnect Message
(Hold)Specifies the treatment of calls when Operator 1 is 
busy. If Call Waiting is chosen, Operator 1 is 
signaled when another call is waiting using the Call 
Waiting feature of the PBX.
No-Answer 
Coverage 
Mode1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)Specifies the treatment of calls when Operator 1 
does...

Page 122

5.5 SETTING MAILBOXES
122CUSTOMIZING THE SYSTEM
5.5 SETTING MAILBOXES
5.5.1 Mailbox Setting Menu
Access the 
Mailbox Setting Menu through the following sequence:
System Administration
5.5.2 Entering a Mailbox
From Mailbox Setting Menu:
Enter the data using the table below as a guide.Top Menu:Enter The Number: = 
1 
(Program)
Program Menu:Enter The Number: = 
1 
(Mailbox Setting)
Table 29 
DescriptionVa l u e  R a n g e
(Default)Description/Function
Extension of 
the Owner2-5 Digits
(None)Sets the...

Page 123

5.5 SETTING MAILBOXES
CUSTOMIZING THE SYSTEM
123
From Mailbox Setting Enter/Edit Menu:Class of 
ServiceCOS No. 1-62
(1)Used to define a set of services available to the 
subscriber. 63 and 64 are fixed to the Message and 
System Managers. Most subscribers can be placed 
in the same COS. Anyone who needs unclaimed 
messages forwarded to a cell phone, beeper, or 
another mailbox would need to be in a separate 
COS.
Covering 
Extension2-5 Digits
(None)Specifies where a caller will be transferred when...

Page 124

5.5 SETTING MAILBOXES
124CUSTOMIZING THE SYSTEM
Enter the data using the following table as a guide.
Table 30 
Description Value Range
(Default)Description/Function
Number to 
Dial
Up to 32 Digits of 
[1-9,0, ,#,P,T,M,X] 
(None)Assigns the telephone or beeper number to Device 
1, 2 and/or 3.
P: Pause
T: Dial Tone Detection
M: Dial Mode Switching Code (DTMF to Pulse, or 
Pulse to DTMF)
X: Callback Number Entry Code
1-9, 0,  , #: Dial Codes
The callback number entry code (X) must be 
entered if COS is set...

Page 125

5.5 SETTING MAILBOXES
CUSTOMIZING THE SYSTEM
125
5.5.3 Deleting a Mailbox
From Mailbox Setting Menu:
5.5.4 Password Reset
To reset a subscribers password, go to the Password Reset Menu. Enter the Mailbox Number 
appears on the screen. Enter the mailbox number you wish to reset. Enter the Mailbox 
Number appears again. Enter a new number.
From Mailbox Setting Menu:
5.5.5 Mailbox Listing 
This listing is a report of mailbox extension assignments.
From Mailbox Setting Menu:
Enter The Number : = 2
Program -...

Page 126

5.6 TRAINING THE SUBSCRIBER
126CUSTOMIZING THE SYSTEM
5.6 TRAINING THE SUBSCRIBER
The System Administrator should explain the basic functions of the VPS to all the subscribers. 
He should explain which service (Voice Mail service, Automated Attendant service, Interview 
service, or a Custom service) will play during the day, and what service will play during night. 
He should explain that outside callers are called non-subscribers because they do not have a 
mailbox. VPS guidance prompts will assist...

Page 127

FINAL SETUP127
Section 6
FINAL SETUP 

Page 128

6.1   MESS AGE MA NAGERS  M AILB OX ( Mailb ox 9 98)
6.1  MESS AGE MA NAGERS MAILB OX (Mailbox  

Page 129

6.1 MES SA GE  MAN AGER S MAILB OX (M ailbox  998)
6.1.3  Company G reetings (Enter [# 6998,5,1])
This  p rompt  should m atc h  the prompt that  is selected for  eac h p ort . T he recor ding will  

Page 130

6.1   MESS AGE MA NAGERS  M AILB OX ( Mailb ox 9 98)
4.T o change user promp t 1, 
Press [1] ; to ch
ange us er p ro m pt 2, 
Press [2] .
Prompt 352: Customize for the compan
y.   Thank you  for calling ABC compan y.  W e 
The company name is only played when the External Message Deli very feature is  
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