Panasonic Dbs 824 Instructions Manual

Call ForwardingKey Telephone Features4If you are forwarding to an internal number, enter the number of the
extension you want to receive your calls If you are forwarding to an
outside number, press AUTO plus the appropriate speed dial number
Note: To forward to an outside number, the number must be pre-programmed in personal or system speed dialing Forwarding to an
outside number requires use of pooled access trunks (Dial 9, 8 1 
- 86)
However, Dial 9 is not available when using Least Cost Routing mode...

Key Telephone FeaturesCall Forwarding
defined in permanent call forwarding
The following types of incoming trunk calls follow permanent call forwardsettings
- Direct trunk calls
- Transferred trunk calls
lVoice calls do not forward when Call Forwarding--No Answer is used
lIf several calls arrive at once at an extension set for Call Forwarding-No
Answer, 
all of the calls will be queued (The timing for each call begins
with the ringing tone 
)lExtensions for which Call Forwarding to an external number has...

Call HoldKey Telephone FeaturesCall Hold(CPC-S and CPC-M)
The DBS 824 provides both Exclusive and System Hold
Exclusive Hold
DescriptionWith Exclusive Hold, only the extension that held the call can retrieve it
Exclusive Hold can be used to hold CO calls and intercom calls
Operation
To place a call on Exclusive HoldPress the line key being used for the call
The line LED flashes green, and the phone issues intercom dial tone
“Hold TRK ##XX” (where “XX” is the outside line number) appears on the
display
To...

Key Telephone FeaturesCall Holdl 
FFl (System) Key Bank Hold
l 
FFl (System) Non-Appearing Trunk Hold
ConsiderationslWhen using an outside line for which there is no line key on your
extension, press the HOLD key to place the call on hold, and then press a
vacant line key Release the held call by pressing HOLD again (System
programming determines whether the call will be placed on Exclusive
Trunk Hold or System Trunk Hold 
)lA held call will recall if it is not retrieved before the Hold Recall Timer...

Call HoldKey Telephone Features
lThe phone issues intercom dial tone
l“Hold TRK #XX” (where “XX” is the outside line number) appears on the
displayTo release a call placed on System Hold from the extension that
placed it therePress the line key that is flashing green
lThe line LED stops flashing and remains lit
l“CO TALK #XX” (where “XX” is the outside line number) appears on the
display
To release a call placed on System Trunk Hold from a different
extensionPress the line key that is flashing red
lThe...

Key Telephone FeaturesCall ParklIf the Automatic Outside Line Hold feature is programmed for your
system, pressing any other line key will place your original call on System
Hold
lA held call will recall if it is not retrieved before the Hold Recall Timer
expires “Hold Recall ##XX” (where “XX” is the outside line number)
appears on the display if a call has been held beyond the time limit
lIf you press the HOLD key during a conference with two outside lines,both outside lines will be placed on hold
lIf...

Call ParkKey Telephone Features
2 Dial “75 
”
“Park Hold” appears on the display
To retrieve a parked call
1Pick up the handset
The phone issues intercom dial tone2 Dial “76 
”
3
Dial the number of the extension that parked the call
“CO TALK 
TRK #XX” (where “XX” is the line number) appears on the
display
Related Programming
lFFl (System) Attendant Park Hold Recall Timer
l FFl (System) Extension Park Hold Recall Timer
Considerations
lAn alarm tone is issued if a parked call is not released before the...

Key Telephone FeaturesCall PickupCall Pickup(CPC-S and WC-M)
The DBS 824 provides both directed and group call pickup
Direct Call Pickup
Description
OperationA call to any extension can be answered from another extension using the
Direct Call Pickup feature The Direct Call 
pickup feature can be
programmed into a One-Touch key
1Pick up the handset
The phone issues intercom dial tone2 Dial “79 
”
3Enter the number of the ringing extension
l The extension number or the outside line number of the caller...

Call PickupKey Telephone Features
the call receive busy tonelYou can answer incoming calls, intercom calls (both tone and voice), call
waiting, paging, transferred calls, or recalls using the Direct Call Pickup
feature You cannot answer alarm incoming calls or callbacks with this
feature
Group Call PickupDescription
Using the Group Call Pickup feature, you can answer calls to other extensions
in your Paging Group without entering the number of the ringing extension
Group Call Pickup can also be...

Key Telephone FeaturesCall TransferlIf the called extension belongs to more than one Paging Group, the Group
Call Pickup Feature will answer the call to the lowest numbered Paging
Group first
lYou can answer incoming calls, Intercom Tone Calling, or Intercom Voice
Calling using the Group Call Pickup feature You cannot answer Paging or
Callback with this feature
Call ‘Transfer(CPC-S and CPC-M)
The DBS 824 provides two call transfer methods blind transfer and screened
transfer
Blind Transfer...