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Panasonic Dbs 824 Instructions Manual

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Page 571

Attendant Busy OverrideAttendant Features
lNames for System Speed Dialing can also be stored using a DSS consoleconnected to the attendant phone
Attendant Busy Override(CPC-S and CPC-M)
DescriptionThe Attendant Busy Override feature allows the attendant to break in on an
Intercom Call or a CO Call that is already in progress
Attendant Busy Override can break into any extension, even if the extension
has “Busy Overridden” turned off (The extension feature “Busy Override”
cannot 
brealc into an extension...

Page 572

Attendant FeaturesAttendant Call ParkAttendant Call Park(CPC-S and CPC-M)
Description
Using the Attendant Call Park feature, the Attendant may park an outside call
until the called party can be found The attendant can then use the Paging
feature to inform the called party of the call’s Park Number The parked call
can then be retrieved from any extension by dialing the Park Number
The attendant phone is equipped with ten outside line Park Numbers (00-09)
Programming a Call Park key into an 
FF key on a...

Page 573

Attendant Control of Absence Messages,Attendant FeaturesRelated Programming
lFFl (System) Attendant Park Hold Recall Timer
Considerations
lAn FF key assigned to Call Park indicates when a call is parked
lIf a parked call is not answered before the Attendant Park Hold Recall
Timer expires, the parked call recalls to the attendant
Attendant Control of Absence Messages,
Call Forwarding, and DND(CPC-S and CPC-M)
DescriptionAn attendant phone can cancel the Absence Message, Call Forwarding, and
Do-Not-Disturb...

Page 574

Attendant FeaturesAttendant-Controlled Text Assignment
lOn DSS consoles equipped with DSS keys, the indicator for an extension
that has Absence Message, Call Forwarding, or DND activated lights
green This indicator goes off when the feature is canceled The indicator
does not light for Permanent Call ForwardingAttendant-Controlled Text Assignment(CPC-S and CPC-M)
DescriptionThe attendant can assign text to extensions, system speed dial numbers, and
Call 
Waiting/OHVA text replies without using a DSS/72 or...

Page 575

Attendant-Controlled Text AssignmentAttendant Features
3 Dial#l4 Press AUTO
5Dial the desired system speed dial number (00-89 or 000-199)
6Press AUTO to backspace and erase the existing name
7Use the dialpad sequences shown in Table 2-l to enter letters and/or
numbersPress FLASH after each letter
Press CONF to switch between numbers and letters
8To store your entry, press HOLD
To assign text to Call Waiting/OHVA Text Replies)
1Pick up the handset or press ON/OFF2 Press PROG
3 
Dial#5
4Dial 1-5, depending...

Page 576

Attendant FeaturesAttendant Groupst
Attendant Groups(CPC-S and CPC-M)
DescriptionThe DBS 824 can accommodate up to four attendant positions The first
attendant is fixed at port 1, extension 100 The other Attendants can be set to
any port or extension When there is more than one attendant in a system, you
can create an Attendant Group with a pilot number of 0
When all Multi-Line keys on the first attendant phone are busy, calls are
forwarded to the second, third, and fourth attendant phones, in that...

Page 577

Dial Tone DisableAttendant Features
The third and fourth attendants cannot have a DSS/72Dial “0” calls ring the first attendant, even if the first attendant has call
forwarding activated However, if a call is unanswered, it does not skip to
the next attendant The call continues to ring the first attendant until the
caller hangs up
Dial Tone Disable(CPC-S and CPC-M)
Description
The intercom dial tone can be turned off at an attendant phone Dial tone is
turned off when a headset is used
Operation
To...

Page 578

Attendant FeaturesDSSi72
DSSl72(CPC-S and CPC-M)
DescriptionThe 
DSS/72 is a 72-key console that can be attached to the attendant phone
The 72 keys of the DSS can be programmed as Direct Station Select (DSS)
keys for internal lines In addition to providing direct station selection, the
DSS keys also provide busy lamp fields to assist the attendant in monitoring
the status of extensions
The attendant can perform a simplified call transfer by pressing a DSS key
while connected to an outside line The...

Page 579

DSW2Attendant Features
Related Programmingl FF3 (Extensions) Terminal Type
Hardware RequirementsTable 2-2 
DSSl72 maximums
Attendant Position
Attendant 1Attendant 2
Attendant 3
Attendant 4
DSS/72 Assignments
DSSl72DSS/72
nGcannz@edThe 
DSSf72 cannot be assigned
lThe DSS key LED informs the attendant of the status of assigned
extensions The LED lights red when the extension is busy and green when
Absence Message, Call Waiting, or DND is activated
lPressing a DSS key while connected to an outside line...

Page 580

Attendant FeaturesHeadset Operation
Headset Operation(CPC-S and CPC-M)
DescriptionA headset can be connected to attendant or non-attendant phones (Dial tone
is normally turned off when the headset is connected 
)
Operation
To use a headset
1Connect a headset to the telephone
2Press the ON/OFF key
3Press “#5 1 ”
The ON/OFF LED remains lit
To stop using a headsetRepeat the preceding steps
Hardware RequirementslHeadsets are not provided with the DBS 824, they must be purchased
separately
0Most commercially...
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