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Panasonic Dbs 824 Instructions Manual

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Page 561

Trunk QueuingSystem FeaturesTrunk Queuing(CPC-S and CPC-M)
DescriptionIf all outside lines in a Trunk Group are busy, the system can call you when a
line becomes free When the Trunk Callback alert tone rings, simply pick up
the handset and dial the telephone number
Operation
To set Trunk Queuing
1Press the ON/OFF key
2Press the CO line key or dial a trunk access code
The phone issues busy tone
3Press “2 ”“In CO Queuing” appears on the display
4Press the ON/OFF key
5Wait for the Trunk Callback alert tone...

Page 562

System FeaturesUniversal Night AnswerConsiderationsl
Response to the Trunk Callback alert tone must be within sixteen seconds
or Trunk Queuing will be canceled
lIf a call arrives from an outside line while the Trunk Queuing feature is
activated, Trunk Queuing will be suspended for the duration of the
incoming call
lIf you are engaged in another call on a different line for more than twenty
minutes after the desired outside line becomes available, that outside line’s
assignment to you will be canceled...

Page 563

Voice Mail RingingSystem Features,Related Programmingl 
FFl (System) Extension Class of Service Setting
lFFl (System) Ring Patterns for UNA Terminals (M, C, & B)
lFF3 (Extension) Extension Class of Service Assignment
lFF4 (Ringing and Hunt Groups) CO Day Ring Assignment
lFF4 (Ringing and Hunt Groups) CO Night Ring Assignment
Hard ware Requirements
lAn external ringing device is not provided with the DBS 824 It can be
purchased separately from an electronics dealer
lAn external amplifier and speakers are...

Page 564

System FeaturesVAU
VAU(CPC-S and CPC-M)
DescriptionThe Voice Announce Unit 
(VAU) is a digital answering device that can be
connected to the DBS 824 It provides for the recording and playback of up to
two voice messages, along with the ability to transfer incoming calls
When a call reaches the VAU, it plays a prerecorded voice message The
caller is then allowed to dial a number or is automatically transferred to a
predetermined extensionThe VAU is often used to back up operators or hunt groups Callers...

Page 565

Walking TRS Class of ServiceSystem FeaturesWalking TRS Class of Service(CPC-S and CPC-M)
DescriptionWalking TRS Class of Service allows an extension user to “carry” his or her
toll restrictions to another phone
Before the Walking TRS Class of Service feature can be used, a Walking
Class of Service code must be entered for each extension that wants to use
dialing privileges at another extension
To enter a Walking Class of Service code
1Rick up the handset
The phone issues intercom dial tone
2 Dial 
“#12...

Page 566

System FeaturesWalking TRS Class of Service3Enter your extension number
4Enter your Walking Class of Service code
5Press “# ”
6Enter a trunk access code (88xX, 9, 81-86)
The phone issues outside dial tone
7Dial the telephone number
The Walking Class of Service remains in effect until you replace the
handset.
To clear a Walking Class of Service code
1Pick up the handset
The phone issues intercom dial tone2 Dial 
“#12 ”
3
Enter the original Walking Class of Service code
4Press “# ”
5Replace the handset
To...

Page 567

Walking TRS Class of Service
System Features
lIf an extension is locked out, the Walking Class of Service feature will
override the lockout
lLCR and TRS dialing privileges follow the Walking Class of Servicei -48DBS 824-1 O-700Issue Date 3/l/95 

Page 568

Chapter 2. Attendant FeaturesThis chapter describes features that are available to an attendant phone
In addition to functioning as a central answering point, an attendant phone
also has special capabilities for monitoring and programming other phones
This chapter covers the following topics
TopicAttendant Assignment of Speed DialingPage
2-3
1 Attendant Busy OverrideI 2-4 IAttendant Call Park
2-5
Attendant Control of Absence Messages,2-6
1 Attendant-Controlled Text AssignmentI2-7IAttendant Groups
Dial...

Page 569

2-2DBS 824-10-700Issued 3/l/95 

Page 570

Attendant FeaturesAttendant Assignment of Speed DialingAttendant Assignment of Speed Dialing
(CPC-S and CPC-M)
Description
The attendant can assign system speed dialing numbers System speed dialing
numbers are shared by all DBS 824 extensions
Operation
1Press the ON/OFF key
l The phone issues intercom dial tone
l The ON/OFF LED lights
2Press the PROG key
“F’ appears on the display3 Press AUTO
“FA” appears on the display
4Enter the Speed Dial code (00-89 or 000-199)
“Enter SSD XX” appears on the display...
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