Nortel Compact Ics 6.0 Installer Guide

P0992669 03Compact ICS 6.0 Installer Guide
Maintenance
Maintenance overview
A Norstar Maintenance session helps you diagnose problems that may 
occasionally arise within the Norstar system. 
The Maintenance section of programming has eight headings.
You can perform a Maintenance session from any working T7316, M7310 
or M7324 telephone. Only one person at a time can access a Maintenance 
session. Photocopy the Maintenance records found at the end of this 
chapter, and keep a pencil handy to record...

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Beginning a Maintenance session
1. Release all calls on your telephone.
2. Press 
²¥¥‚¯öìéí which is the same as 
²¥¥ÛßßÜÝÝ. The display shows Password:.
3. Enter the Installer password. The display shows
 Terminals&Sets. 
Three triangular indicators 
º appear on the vertical display between 
the rows of buttons.
4. Place the programming overlay over the buttons pointed to by the 
indicators 
º.
5. Press 
‘ until the display shows Maintenance. 

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System version
System version allows you to note the version number  of the system 
processor (SP) software, which resides in the Feature Cartridge.
The SP version number can be used to determine whether you have the 
latest software release, and to trace a software fault if one occurs. For 
instance:
SP version number can indicate a Feature Cartridge incompatibility 
with your system
SP and telephone version numbers can indicate a...

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Port/DN status
Port/DN status allows you to:
identify any device or line connected to the system
check the version number of a device (an analog terminal adapter, for 
example) for compatibility with the system
check the state of a device or line (for example, idle or busy)
disable or enable a device
determine which port number corresponds to each DN
determine the port number of a malfunctioning device
determine if a malfunctioning...

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Port/DN status allows you to check lines and devices on the system. 
Although the following procedures describe how to check devices, you can 
use the same procedures to check lines.
Lines can only be disabled in Module status.
Identifying a device connected to the system
Start with the display reading System version:
1. Press ‘. The display shows Port/DN status.
2. Press 
≠. The display shows Showport:.
3. Enter the port number of the...

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The following table lists some of the device types that may appear on the 
Norstar device identification display.
Explanation of device type
Checking the version number of the device
From the Norstar device identification display:
1. Press 
VERSN (if it is available) when the device information for a port 
is displayed. The display shows the version number  of the device.
2. Write this number on the appropriate Maintenance record.
3. Press...

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Checking the state of the device
From the Norstar DN identification display:
1. Press 
STATE. The display shows one of the states listed in the 
following table.
If you want, you can disable or enable the device (see the procedures 
in this chapter).
2. Press 
OK to return to the device identification display.
How the device state is shown on the display
DisplayState of device
Busy
DISABLE OKThe device is in use.
Disabling...
OKThe device is...

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Disabling a device 
To disable immediately when the display indicates the device is busy:
1. Press 
DISABLE. The display shows Disable at once?
2. Press YES. The system prompts the device user and disables the device 
in one minute (or immediately, if the device is idle). Press 
NO to leave 
this display without disabling the device.
Displays
The following table show examples of the sequence of messages that might 
appear on a telephone when...

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Enabling the device 
When the display shows you that the device is disabled:
1. Press 
ENABLE. The display briefly shows Enabling…. The device is 
immediately enabled and the display shows
 Idle.
Returning to the beginning
From the display showing the state of the device:
1. Press 
OK.
2. Press 
– until the display shows Port/DN status.
Tip - The display may briefly show Enabling…, then 
either
 Disabled by sys. or Disabled by user. In this...

300 / Module status
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Module status
Module status allows you to:
check the number of Trunk Cartridges in the ICS
disable or enable a ICS cartridge
clear a hung line by disabling and enabling the affected Trunk 
Cartridge.
Looking at the module inventory
Start with the display showing Port/DN status:
1. Press 
‘. The display shows Module status.
2. Press 
≠. The display shows Showmodule:.
3. Enter the module number. Modules 1 and 2 are located inside the ICS....