Nortel Call Pilot 150 Telephone Admin Instructions Manual
Here you can view all the pages of manual Nortel Call Pilot 150 Telephone Admin Instructions Manual. The Nortel manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 71
Chapter 7 Working with CCR Trees 71 CallPilot 150 Telephone Administration Guide 11Select a destination: press PREV if you want to return the caller to the previous menu or press HOME if you want to return the caller to the Home node or press DISC if you want to disconnect the call. For more information on destinations refer to “Destination types” on page 60. 12Press END . 13Press SAVE . 14Press YES . 15This display appears briefly. 16Press ® to end the session. Destination? PREV HOME...
Page 72
72 Chapter 7 Working with CCR Trees P0919416 03 Adding a Transfer node A Transfer node directs a caller to an internal or an external number. You can add a Transfer node to a CCR Tree at any time. To add a Transfer to an internal extension 1Press ≤·°‹. Enter the System Administrator Mailbox number and password, and then press OK . 2Press OTHR . 3Press CCR . 4Press ADMIN . 5Enter the number of the CCR Tree you want to add a Transfer node to and press OK . 6Press CHNG , 7Enter the Path number and...
Page 73
Chapter 7 Working with CCR Trees 73 CallPilot 150 Telephone Administration Guide About transfers to external numbers When CallPilot transfers a call using a CCR external transfer, it uses two lines. An incoming line connects the caller to the CCR Tree and an outgoing line transfers the caller to the external telephone number. Both lines are used while the caller connects to the external telephone number. To optimize the use of external lines, the incoming line can be used to make the external...
Page 74
74 Chapter 7 Working with CCR Trees P0919416 03 8Press OTHR. 9Press XFER . 10Press EXT . 11Press NEXT if you want to use a line as the outdialing method or press CHNG if you want to select a line within a line pool. Press CHNG again if you want to select a route. 12Enter the line or pool number and press OK . Although line pools are labeled by a letter such as A, B, or C, the system accepts only numbers such as 1, 2, or 3. When you enter a line pool use 1 for A, 2 for B, 3 for C, and so on....
Page 75
Chapter 7 Working with CCR Trees 75 CallPilot 150 Telephone Administration Guide Adding special characters to an external transfer number Special characters are pauses or other dialing instructions that you can add if they are required to access the network or a destination number. Adding special characters to a destination number Press Description ¤ or DI G Sto resume adding digits to the destination phone number. ‹or PAUSto enter a timed pause that appears as P on the display. Pauses are four...
Page 76
76 Chapter 7 Working with CCR Trees P0919416 03 Assigning a CCR Tree to a Greeting Table Before incoming callers can access a CCR Tree, you must assign lines to a Greeting Table. For information about assigning lines to Greeting Tables, refer to “Configuring line answering” on page 49. To assign a CCR Tree to a Greeting Table 1Press ≤·°‹. Enter the System Administrator Mailbox number and password, and then press OK . 2Press AA . 3Press TABLE . 4Enter the Greeting Table number and press OK . 5Press...
Page 77
Chapter 7 Working with CCR Trees 77 CallPilot 150 Telephone Administration Guide Testing a CCR Tree After you a build a CCR Tree and assign it to a Greeting Table, test the CCR Tree. To test the CCR Tree, call the company number and test each node. Check that: the Home node routes the call as designated each transfer routes the caller to the intended destination each prompt has correct information messages are courteous and easy to understand Disabling a CCR Tree Before you make any changes...
Page 78
78 Chapter 7 Working with CCR Trees P0919416 03 Deleting a CCR Tree You must disable a CCR Tree before you delete it. For information about disabling a Tree, refer to “Disabling a CCR Tree” on page 77. To d e l e t e a Tr e e 1Press ≤·°‹. Enter the System Administrator Mailbox number and password, and then press OK . 2Press OTHR . 3Press CCR . 4Press ADMIN . 5Enter the number of the CCR Tree you want to delete and press OK . 6Press °. 7Press YES . 8This display appears briefly. 9Press ® to end...
Page 79
Chapter 7 Working with CCR Trees 79 CallPilot 150 Telephone Administration Guide Changing a CCR Tree message Use this procedure to change the recorded message for a Menu or an Information node. 1Press ≤·°‹. Enter the System Administrator Mailbox number and password, and then press OK . 2Press OTHR . 3Press CCR . 4Press ADMIN . 5Enter the number of the CCR Tree that you want to change and press OK . 6Press CHNG . 7Enter the Path of the node you want to change and press OK . 8Press CHNG . 9Lift the...
Page 80
80 Chapter 7 Working with CCR Trees P0919416 03 Changing a Mailbox node To change a Mailbox node 1Press ≤·°‹. Enter the System Administrator Mailbox number and password, and then press OK . 2Press OTHR . 3Press CCR . 4Press ADMIN . 5Enter the number of the CCR Tree that you want to change and press OK . 6Press CHNG . 7Enter the Path of the node you want to change and press OK . 8Press CHNG . 9Press CHNG . 10Enter the new mailbox number. Make sure the mailbox is initialized before you assign it to a...