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Nortel Call Pilot 150 Telephone Admin Instructions Manual

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Part No. P0919416 03
CallPilot 150
Telephone Administration 
Guide 

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2
P0919416 03
CallPilot 150 Telephone 
Administration Guide
Copyright © 2002 Nortel Networks
All rights reserved. 2002.
The information in this document is subject to change without notice. The statements, configurations, technical data, and 
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied 
warranty. Users must take full responsibility for their applications of any products specified in this document. The information in 
this...

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Contents    3
CallPilot 150 Telephone Administration Guide
Contents
Chapter 1
Getting started with CallPilot  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About CallPilot  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CallPilot features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . ....

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4    Contents
P0919416 03
Chapter 4
Working with mailboxes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding a Subscriber mailbox  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adding a Guest mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adding an Information mailbox   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28...

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Contents    5
CallPilot 150 Telephone Administration Guide
Chapter 7
Working with CCR Trees  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Building a CCR Tree   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Creating a Home node   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Adding nodes to the Home node  . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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6    Contents
P0919416 03
CallPilot default system options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Language availability  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Group List leading digit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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7
CallPilot 150 Telephone Administration Guide
Chapter 1
Getting started with CallPilot
About CallPilot
CallPilot is a versatile business communications tool that you can use to:
• answer incoming calls
 offer callers a selection of options to route their calls or access information
 provide advanced voicemail, Automated Attendant and call handling capabilities
This guide leads a System Administrator through setting up and operating CallPilot on a CallPilot 
150 system. You can program CallPilot using...

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8    Chapter 1  Getting started with CallPilot
P0919416 03
CallPilot options
CallPilot has two options to enhance your office communications. You need a software 
authorization code to enable a CallPilot option. Contact your vendor if you want to trial or 
purchase a software authorization code.
CallPilot options are:
Message Networking
Message Networking links the CallPilot system with other voicemail systems and allows the 
exchange of voice messages between users at different sites. CallPilot supports...

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Chapter 1  Getting started with CallPilot    9
CallPilot 150 Telephone Administration Guide
How to get help
USA and Canada
Authorized Distributors - ITAS Technical Support
Telephone:
1-800-4NORTEL (1-800-466-7835)
If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#.
If you do not yet have a PIN Code, or for general questions and first line support, you can enter 
ERC 338#.
Website:
http://www.nortelnetworks.com/itas/
email:
[email protected]
Presales Support (CSAN)...

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10    Chapter 1  Getting started with CallPilot
P0919416 03 
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