Nortel Call Pilot 150 Telephone Admin Instructions Manual

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CallPilot 150 Telephone Administration Guide
Chapter 2
Using CallPilot
Who can use CallPilot
CallPilot can be used by outside callers and mailbox owners (subscribers) in your company. 
Subscribers at your office can use CallPilot from any display telephone that is connected to your 
telephone system. Subscribers outside your office can use CallPilot from any tone dial telephone.
Incoming calls from a rotary dial telephone are transferred to your company receptionist or 
designated operator. If an...

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Using the dialpad
The buttons on your display telephone dialpad act as both numbers and letters. Each button 
represents a number and letters of the alphabet.
Numbers and letters on the dialpad.
The display can show up to 16 characters. Whether the prompt remains on the display depends on 
the type of prompt that is displayed.
The prompt disappears for these command line prompts:
Name:
Log:
Dest ph:
To enter a characterpress the dialpad button that...

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CallPilot 150 Telephone Administration Guide
Symbols and conventions used in this guide
These conventions and symbols are used to represent the Business Series Terminal display and 
dialpad.
About telephone buttons
This table shows the Nortel Networks Business Series Terminal buttons. Use the buttons that 
pertain to the type of telephone you use.
You can enter ≤, ƒ or 

and the code to use a feature. For example, press 
≤·°⁄ to access your mailbox.
The T7100 works...

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CallPilot 150 Telephone Administration Guide
Chapter 3
CallPilot mailboxes
About installing mailboxes
You install mailboxes by enabling a software authorization code. The software authorization code 
enables the number of mailboxes that you can add to CallPilot. On CallPilot 150 you can have a 
maximum of 200 subscriber mailboxes. Refer to “Enabling a software authorization code” on page 
103 for information on how to enable software authorization codes.
System Administrator Mailbox
The System...

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General Delivery Mailbox
The General Delivery Mailbox is your company mailbox. It is created automatically when the 
system is initialized for the first time. The General Delivery Mailbox stores messages from callers 
when the Operator is not available, from callers who use a rotary dial telephone, and when a 
mailbox is full.
Usually the receptionist or designated Operator checks for messages in the General Delivery 
Mailbox.
The default Class of Service...

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CallPilot 150 Telephone Administration Guide
Guest mailboxes
Create Guest mailboxes for people who do not have an operating extension but require a mailbox. 
A Guest mailbox must be initialized by the mailbox owner before it can receive messages.
When you create Guest mailboxes, assign mailbox numbers that begin with the same digit. This 
identifies the mailbox type. Create Guest mailbox numbers that begin with a digit that is different 
than the Subscriber mailbox...

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Make sure the leading digit of Guest mailbox numbers is different from the leading digit of the 
extensions. If you must use the same leading digit, ensure the Guest mailbox numbers are 
“out-of-range” extension numbers. To test if an extension is out-of-range, dial it from another 
extension. If the number is out-of-range, the display shows 
Invalid number. If the number is 
not out-of-range but does not have a set plugged into the corresponding port, the...

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CallPilot 150 Telephone Administration Guide
Mailbox Class of Service
Class of Service (COS) values reduce the amount of programming you do when you add a 
mailbox. Instead of entering values for several features, you can select the COS appropriate for a 
mailbox. You enter the COS when you add the mailbox and the system uses the associated values.
The COS tables, shown in “Class of Service values” on page 20 have preset values. If you use the 
web-based CallPilot...

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Class of Service values
* If the Message Networking option is installed. 0 = indefinite; never expire, P = Primary Language, A = Alternate Language
Class of Service 12345678
Prompt language PAPAPAPA
Mailbox message time (in minutes) 15 15 15 15 5 5 20 20
Message length (in minutes) 33773322
Message retention period (in days) 30 30 0 0 7 7 15 15
Greeting length (in minutes) 1111111010
Off-premise Message NotificationYYYYNNYY
Retry intervals (in minutes) 5 5...