Nitsuko 124i/384i Software Manual

Programming (Cont’d)
Continued
from
previous
page.
Do you have extension
numbers that begin with
1 (e.g., 101, 102, etc.)?In 0416 Item 1,
enter 0.In 0416 Item 1,
enter 1.
In 0416 Item 2,
enter 1.
In 0416 Item 3,
enter 1.
Stop
YesNo
This is the Park and
Page integration option.
This is the Message
Wait integration option.
Features N-Z
Voice Mail
92000SWG08   Issue 1-0FEATURES   591 

Programming (Cont’d)
➣
(384i Only) 0005 - Extension Circuit Type
Assign circuit type 3 to Voice Mail ports.
➣0116 - Tone Detection Setup
Use Items 1-10 and 19-32 to set the criteria for DTMF dial, ringback and busy tones. This options re-
quires system software 3.04 or higher.
➣(384i Only) 0303 - DTMF and Dial Tone Detection Circuit Setup
Assign at least one CDTU block for DTMF reception (type 1).
•Use the following as a guide when allocating DTMF receivers (i.e., DTU blocks):
- In light traffic sites,...

Programming (Cont’d)
➣
0919 - DIL No Answer Destination
For Delayed Voice Mail Overflow, enter the Ring Group that unanswered DILs to Voice Mail will ring af-
ter the DIL Call Waiting time (Program 0405 Item 62).
➣1001 - Basic Extension Port Setup (Part A), Item 5: Terminal Type
Set all ASTU ports used for Voice Mail as type 1.
➣1003 - Extension (Department) Groups
Put all the Voice Mail ports in an extension group. This allows DILs to Voice Mail to ring other Voice
Mail ports when the DIL’s assigned...

Related Features
Direct Inward Line
To have the Voice Mail Automated Attendant answer a trunk, program the trunk as a DIL to a Voice Mail port.
Message Waiting
Message Waiting functions normally with Voice Mail installed.
One-Touch Calling
An extension can have a One-Touch Key for the Voice Mail Master Number.
Programmable Function Keys
Function keys simplify calling the Voice Mail system.
Voice Announce Unit
The periodic reminder message requires a VAU Module.
Year 2000 Compliance
Year 2000 Compliance...

Operation
CALLING YOUR MAILBOX
To call your mailbox:
Your Voice Mail key flashes when you have new messages in your mailbox. If you don’t have a
Voice Mail key, your MW LED flashes instead. (In 384i, the flashing Voice Mail key requires system
software 3.04 or higher.) In 384i system software 3.07.10 or higher, your Voice Mail key flashes
green and your Message Center keys flash red when they have messages waiting.
Keyset
1. Press your Voice Mail key (PGM 1006 or SC 851: 1059).
OR
Press idle CALL key and...

Operation (Cont’d)
FORWARDING CALLS TO YOUR MAILBOX (Cont’d)
384i Prior to System Software 3.04)
To forward calls to your mailbox:
Keyset
1. Press idle CALL key and dial Call Forwarding code:
*22 for Forward when Busy
*26 for Forward when Unanswered (delayed)
*24 for Forward All Calls Immediately
OR
Press Call  Forwarding key:
PGM 1006 or SC 851: code 1002 for Forward when Busy
PGM 1006 or SC 851: code 1003 for Forward when Unanswered
PGM 1006 or SC 851: code 1055 for Forward All Call Immediately
2. Dial...

Operation (Cont’d)
TRANSFERRING CALLS TO A MAILBOX (Cont’d)
Single Line 2500 Type
1. Hookflash
2. Dial Voice Mail master number followed by destination mailbox.
If the Transfer destination is an extension forwarded to Voice Mail, the call waits before routing
the called user’s mailbox. This gives you the option of retrieving the call instead of having it picked
up by Voice Mail.
3. Hang up.
RECORDING YOUR CALL (Keyset Only)
To record your active call in your mailbox:
1. Press Voice Mail Record key (PGM...

Operation (Cont’d)
PERSONAL ANSWERING MACHINE EMULATION (Cont’d)
When Personal Answering Machine Emulation broadcasts your caller’s message, you can:
Your telephone must be idle (not on a call).
1. Do nothing. 
The message is automatically being recorded in your mailbox. The broadcast stops when your
caller hangs up.
OR
1. Lift the handset to listen in privacy.
You do not connect to the call. Use this mode for private listening.
OR
1. (Optional) Lift the handset.
2. Press the flashing CALL key to...

Voice Over
Description
 124i Available. 384i Available.
Voice Over lets a user interrupt a keyset extension user busy on another call.  With Voice Over, the busy keyset
extension user hears an alert tone followed by the voice of the interrupting party.  The keyset extension user can
respond to the interrupting party without being heard by the original caller.  If desired, the keyset extension user
can easily switch between their original caller and the interrupting co-worker. The original caller and...

Programming 
When calling a busy
extension, should caller
hear busy tone or Voice
Over (busy/ring) tone?
Start
Set 0401 Item 11
according to the chart
on the following page.
Should extension
be allowed to
initiate Voice Over?Set 0406 Item
100 to 1.Set 0406 Item
100 to 0.
Should extension
allow the receiving
of Voice Over?Set 0406 Item
101 to 1.Set 0406 Item
101 to 0.
In 1005, assign
Class of Service
to extensions.
Set 0406 Item 6
to 1.Voice Over
ToneSet 0406 Item 6
to 0.Busy
Should extension have one-...