Nitsuko 124i/384i Software Manual
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Page 611
Operation (Cont’d) PARK AND PAGE To have the system Page you when you have a call: 1. Press idle CALL key (or lift handset at DSL/SLT) and dial *4. OR Press Call Forwarding (Device) key (PGM1006 or SC 851: 1081). 2. Dial 7 + When you hear, Please start recording, record you Personal Greeting. If you already have Park and Page or Persona Greeting set up, you can dial: 7 to re-record 5 to listen (then # again to listen again) 3 to erase (the optionally HOLD to cancel the erase) 3. Dial #7. 4. When you...
Page 612
Operation (Cont’d) PARK AND PAGE Older 384i Systems To have the system Page you when you have a call: Use this procedure when you don’t have a Park and Page recorded. 1. At a keyset, press idle CALL key. OR At a single line set, lift handset. 2. Dial *47. 3. When you hear, Please start recording followed by two beeps, begin recording your Personal Greeting. When a caller first reaches your extension, they hear your Personal Greeting. 4. Dial the Paging zone that should broadcast your page. For Internal...
Page 613
Operation (Cont’d) PARK AND PAGE (Cont’d) Older 384i Systems (Cont’d) To pick up your Park and Page: 1. At keyset, press idle CALL key. OR At single line set, lift handset. 2. Dial **. 3. Dial the number of the announced extension. You connect to the waiting call. To cancel your Park and Page: 1. At keyset, press idle CALL key. OR At single line set, lift handset. 2. Dial *20. 3. Press SPK to hang up. AUTOMATED ATTENDANT The review the phone numbers left on your display by the Automated Attendant: 1....
Page 614
Operation (Cont’d) 900 PREAMBLE To answer a 900 Preamble call: 1. Answer the ringing call. The line key turns solid red as the system plays the preamble to the caller. 2. When you hear two beeps and the line key turns green, converse with the caller. Features N-Z Voice Announce Unit 584 FEATURES92000SWG08 Issue 1-0
Page 615
Voice Mail Description 124i Available 384i Available - COS control over the reminder message requires Base 2.13, EXCPRU 2.18 or higher.- COS control over the reminder message and requires system software 3.04 or higher. Changing the DTMF tone detection criteria requires Base 2.13, EXCPRU 2.18 or higher.Changing the DTMF tone detection criteria setup requires system software 3.04 or higher. - To accomodate customer-provided pagers, Base 2.13 and EXCPRU 2.18 or higher can accept Park and Page strings...
Page 616
Description (Cont’d) •Leaving a Message Voice Mail lets a keyset extension user easily leave a message at an extension that is unanswered, busy or in Do Not Disturb. The caller just presses their Voice Mail key to leave a message in the called exten- sion’s mailbox. There is no need to call back later. A VAU announcement can periodically remind users that they messages waiting to which they have not responded. •Transferring to Voice Mail By using Transfer to Voice Mail, a keyset extension user can...
Page 617
Description (Cont’d) Conditions (A.) Voice Mail requires ASTU PCBs and a customer-provided ring generator or 2-OPX Modules. Refer to the system Hardware Manual for details on ring generator specifications and installation. (B.) The periodic reminder message requires a Voice Announce Unit (VAU) Module. (C.) When upgrading to 384i 3.07.10 or higher from an older version, be sure to check the Voice Mail key pro- gramming for proper data entry and operation. Default Setting Disabled. Features N-Z Voice Mail...
Page 618
Programming Start (384i Only) In 0005, assign circuit type 3 to each Voice Mail port. In 1017, assign single line (ASTU) ports as Voice Mail ports.In 1001 Item 5 (Terminal Type), set all Voice Mail ports as type 1.(384i Only) In 0303, reserve at least one CDTU block for DTMF reception (type 1). In 0516, program the Voice Mail Master Number. In 0406 Item 57, make sure all extensions that will use Voice Mail have Continued Dialing enabled (1). Should reminder message periodically play when user has a...
Page 619
Programming (Cont’d) Continued from previous page. Should keyset have Conversation Record capability?In 1006, assign a Conversation Record key (code 1060). Should DSL set have Conversation Record capability?In 0401 Item 18, enter 1. Is the interval between Conversation Record alerts (30 seconds) acceptable?In 0405 Item 65, set the interval between the Conversation Record alerts. Is the criteria for DTMF dial, ringback and busy tones correct?Check the settings in 0116 Items 1-10 and 19-32. Does the system...
Page 620
Programming (Cont’d) Continued from previous page.Should the Voice Mail (Automated Attendant) automatically answer trunks?In 0901 Items 14-17, program each trunk that should ring into Auto Attendant as type 4 (Direct Inward Line). In 0917, assign each trunk to a Voice Mail port. Should a trunk ring another idle Voice Mail port when its assigned port is busy?In 1003, program all Voice Mail ports into the same Extension (Department) Group. Should system have Voice Mail Overflow?In 0910, assign the Voice...