Nitsuko 124i/384i Software Manual

Programming (Cont’d)
➣
0510 - Trunk Access Code
If required, change the Trunk Access Code (normally 9).
➣0905 - Trunk Groups
Assign trunks to trunk groups (1-128).
➣0906 - Trunk Group Routing
Set up an outbound routing table (1-64 in 384i, 1-36 in 124i) for trunk groups assigned in Program 0905.
➣0907 - Trunk Group Routing for Extensions
Assign the routes set in Program 0906 to extensions.
➣0911 - Trunk Access Map Setup
Access Map programming may limit Trunk Group Routing options.
➣0912 - Extension...

Trunk Groups
Description
 124i Available — 16 trunk groups. 384i Available — 128 trunk groups.
Trunk Groups let you optimize trunk usage for incoming and outgoing calls.  With Trunk Groups, users can have
loop (rotary) keys for trunk calls.  Incoming trunk group calls ring these loop keys.  For outgoing calls, the user
presses a loop key to access the first available trunk within the group.  You set the access order in trunk group
programming.  The system allows 128 trunk groups.
Loop keys give an...

Programming
Both Incoming OutgoingNo Yes
Stop
In 0912, assign extensions to
Access Maps whose trunks do
not use options 1, 4, 6 or 7.No YesNo
Stop
In 0402 Item 1, enter 0 for
both Incoming and
Outgoing Access.
In 0402 Item 1, enter
2 for IncomingIn 0402 Item 1, enter
1 for Outgoing
Should Trunk Group
function key be for
Outgoing Access,
Incoming Access or
both?
In 0912, assign extensions
to Access Maps that use
option 1, 4, 6 or 7. Each trunk with unique access requirements should
be in its own Access...

Programming (Cont’d)
➣
0402 - Tenant Group Options (Part B), Item 1: Trunk Group Key Operating Mode
Set the operating mode of the extension’s trunk group keys (Incoming and Outgoing Access = 0, Outgo-
ing Access =1, Incoming Access = 2).
➣0905 - Trunk Groups
Assign trunks to trunk groups (1-128).
➣0911 - Trunk Access Map Setup
Assign trunks to Access Maps (1-128).
➣0912 - Extension Access Map Assignment
Assign Access Maps (1-128) to extensions.
➣1006 - Programming Function Keys
Assign function keys for...

Trunk Queuing/Camp On
Description
 124i Available. 384i Available.
Trunk Queuing permits an extension user to queue (wait in line) on hook for a busy trunk or trunk group to be-
come free.  The system recalls the queued extension as soon as the trunk is available.  The user does not have to
manually retry the trunk later.  Trunk Queuing lets the caller know when the call can go through.  If the exten-
sion user does not answer the Trunk Queuing ring, the system cancels the queue request.
With Trunk...

Programming
YesNo YesNo No YesNo Yes
Stop
In 0405 Item 29, change
the Callback/Trunk
Queuing Cancel Time.Does the system wait an
adequate time before
canceling Callbacks/Camp
Ons that cannot go through?
In 0405 Item 26, change
the Trunk Queuing
Callback Time.When Trunk Queuing
calls an extension
back, does it ring for an
adequate time?
In 1006, do not assign
a function key for
Trunk Queuing/Camp
On (code 1020).In 1006, assign a
function key for Trunk
Queuing/Camp On (code
1020).Should extension have...

Programming (Cont’d)
➣
0405 - System Timers (Part A), Item 26: Trunk Queuing Callback Time
Set the Trunk Queuing Callback Time (0-64800 seconds).  Trunk Queuing Callback rings an extension
for this interval.
➣0405 - System Timers (Part A), Item 29: Callback/Trunk Queuing Cancel Time
Set the Callback/Trunk Queuing Cancel Time (0-64800 seconds). The system cancels an extension’s Call-
back or Trunk Queuing request after this interval.
➣0406 - COS Options, Item 25: Trunk Queuing (Camp-On)
In an extension’s...

Voice Announce Unit 
Description
 124i Available — install VAU in odd
numbered ports only. The system
reserves the next adjacent port for the
expansion module (if installed). If not
installed, the adjacent port is disabled. 384i Available. — Park and Page and
Personal Greeting have different
procedures prior to system
software 3.04.
- When a user presses 8 with system
software 2.13 Base, 2.18 EXCPRU
or higher, they hear the date
immediately after the time.- When a user presses 8 with system
software...

Description (Cont’d)
Any on-premise extension, DISA or DID caller can listen, record and erase VAU Messages (unless restricted in
programming). DISA and DID callers use the same procedures as on-premise users, except that they must addi-
tionally enter a VAU password.
General Message
A General Message is a prerecorded message available to all callers. A General Message typically contains im-
portant company information that all employees should hear. To hear the General Message, an employee can go
to any...

Description (Cont’d)
If the system has the Main VAU Module (P/N 92136), there are 256 seconds available for Personal Greeting stor-
age. If the system has the Plug-in Expansion Board installed (P/N 92137), there are 512 seconds of Personal
Greeting storage. The maximum length of a single Personal Greeting is programmable, but is normally 16 sec-
onds. Personal Greetings are not battery backed up. If the VAU Module is unplugged, if there is a commercial
power failure or if the system resets, any recorded...