Nitsuko 124i/384i Software Manual
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Page 561
Programming (Cont’d) ➣ 0702 - Toll Restriction Tables, Item 8: Common Restrict Table For each tenant, program codes into the Common Restrict Code Table. ➣0702 - Toll Restriction Tables, Item 9, PBX Access Codes Each tenant can have up to 10 PBX access codes. Refer to the PBX Compatibility feature for the specifics. ➣0901- Basic Trunk Port Setup (Part A), Item 19, Toll Restriction For each trunk, enter 0 to enable Toll Restriction; enter 1 to disable Toll Restriction. ➣1004 - Toll Restriction Class For...
Page 562
Toll Restriction Override Description 124i Available. 384i Available. Toll Restriction Override lets a user temporarily bypass an extension’s Toll Restriction. This helps a user that must place an important call that Toll Restriction normally prevents. For example, you could set up Toll Restric- tion to block 900 calls and then provide a Toll Restriction Override code to your attendant and executives. When the attendant or executive needs to place a 900 call, they just: •Press CALL1 and dial their...
Page 563
Programming (Cont’d) ➣ 0405 - System Timers (Part A), Item 38: Toll Restriction Override Time Set the Toll Restriction Override Time (0-64800 seconds). After dialing the Toll Restriction Override codes, the system removes Toll Restriction for this interval. ➣0406 - COS Options, Item 33: Toll Restriction Override In an extension’s Class of Service, enable (1) or disable (0) the ability to use Toll Restriction Override. ➣1025 - Toll Restriction Override Codes For each extension port, enter the Toll...
Page 564
Traffic Management Report (TMS) Description 124i Available — requires EXCPRU 2.10 or higher and an LAPB PCB. Not available in Base software. 384i Available — requires system software 3.04 or higher. - Year 2000 Compliance: 124i is unaffected by the Year 2000 date change as the system uses a 2-digit date code entry. Future releases will use a 4-digit date code entry.- Year 2000 Compliance: 384i is unaffected by the Year 2000 date change as prior to 3.07.25, a 2-digit date code entry is used. With...
Page 565
ABORTED The total of all trunk calls the user aborted before the called party answered IN USE The time the extension was in use for outgoing trunk calls 2. Trunk Calls Sorted by Trunk Output Format -------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890...
Page 566
Description (Cont’d) 3. ACD Calls Sorted by Agent Output Format -------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 -------------------------------------------------------------------------------- Sample Report 10/03/95 PAGE 003 ACD |== INBOUND CALLS...
Page 567
Description (Cont’d) 4. ACD Calls Sorted by ACD Group Output Format -------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 -------------------------------------------------------------------------------- Sample Report 10/03/95 PAGE 004 | |...
Page 568
Description (Cont’d) 5. All Trunks Busy Report Output Format -------------------------------------------------------------------------------- 0 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 -------------------------------------------------------------------------------- Sample Report 10/03/95 PAGE 005 | |========= ALL...
Page 569
Programming Start Do you want to set up and print the TMS Reports?StopNo Is your TMS Report printer set up? Yes In 0417:1, assign the DCI Software Port to which the TMS Report printer is connected. Refer to your Software and Hardware Manuals for more on setting up DCIs. No Should the TMS Report include all extensions or just a range of extensions? Should the TMS Report include all trunks or just a range of trunks? In 0417:2, setFrom(EXT) to 1 andTo(EXT) to the last installed extension. In 0417:2, set...
Page 570
Programming (Cont’d) Continued from A on the preceding page. Do you want the automatically printed report to include trunk data, trunk and ACD data, or all data? In 0417:4, enter 1 for Mode.Trunk dataIn 0417:4, enter 2 for Mode.Trunk & ACD In 0417:4, enter 3 for Mode. All data In 0417:4, enter the start time for the automatic report (Hour and MIN). Are the LONG WAIT calls in TMS Report Section 2 logging correctly?Continued from B on the preceding page. Stop In 0414:6, change the TMS Report Wait Time to...