NEC EliteMail Vms/Elitemail Limited Technician Guide

B - 2Solving Problems Issue 3 EliteMail VMS/EliteMail Limited
SECTION 2 
S
TILL HAVING 
P
ROBLEMS?Refer to the troubleshooting section in the documentation accompanying
the modem or contact NEC Technical Support.
Still experiencing 
problems, with 
modem installed and 
set to the correct 
COM port.Set up the software. Verify that the 
PORT field of the 
DEFAULT Phone Book Entry specifies the same number 
as the modem COM port. Check the Phone Book entry for 
accuracy (
e.g., baud rate, or modem type)....

Referencei
Table of Contents
Chapter  1 Using This Book
Section 1 The Reference Book...............................................................................  1-1
Section 2 Sign In to the System .............................................................................  1-2
Chapter  2 Call Hold, Transfer, and Screen
Section 1 Call Hold .................................................................................................  2-1
Section 2 Call Transfer...

Issue 3 EliteMail VMS/EliteMail Limited
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Chapter  5 Guests
Section 1 Add a Guest ............................................................................................  5-1
Section 2  Delete a Guest ........................................................................................  5-2
Section 3 The Guest Conversation .........................................................................  5-2
Section 4 Urgent Messages from Guests...

EliteMail VMS/EliteMail Limited Issue 3
Referenceiii
Section 10  Live Monitoring Operating Procedures ..................................................  8-8
Chapter  9 Messages
Section 1 Message Types ......................................................................................  9-1
Section 2 Identify Yourself to the System ...............................................................  9-4
Section 3 Special Delivery Options...

Issue 3 EliteMail VMS/EliteMail Limited
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Section 4  The AVPRMPT File .............................................................................  11-2
Chapter  12 Operator Box
Section 1 The Operator System ID .......................................................................  12-1
Section 2 Transfer, Greeting, Action.....................................................................  12-2
Section 3 Set Up Multiple Operators...

EliteMail VMS/EliteMail Limited Issue 3
Referencev
Section 4 Record Tips ..........................................................................................  15-3
Section 5 Make Voice Field Recordings ...............................................................  15-4
Section 6 Change Opening Greeting....................................................................  15-6
Section 7 Copy Recordings ..................................................................................  15-6
Section...

Issue 3 EliteMail VMS/EliteMail Limited
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Section 5 Change Current Schedule By Telephone .............................................  17-4
Section 6 Holidays ................................................................................................  17-4
Section 7 Switch to or From Holiday Mode...........................................................  17-4
Section 8 Set Daylight Savings Time....................................................................  17-5
Section 9...

EliteMail VMS/EliteMail Limited Issue 3
Referencevii
Section 18 Switch Setup Screen Page 3 ..............................................................  18-37
Chapter  19 Security Codes
Section 1 Security Codes and Personal ID ..........................................................  19-1
Section 2 Set a Security Code..............................................................................  19-1
Section 3 Use a Security...

Issue 3 EliteMail VMS/EliteMail Limited
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Section 5 Set Dialing Codes .................................................................................  21-4
Section 6 Control Touchtone Sensitivity ...............................................................  21-5
Section 7 Set Incoming Call Timing ......................................................................  21-6
Section 8 Control Message Waiting Lamps ..........................................................  21-7...

EliteMail VMS/EliteMail Limited Issue 3
Referenceix
Section 2 Sign In as System Manager .................................................................  23-1
Section 3 Create System Managers .....................................................................  23-2
Section 4 Improved System Manager Conversation ............................................  23-3
Chapter  24 Transaction Boxes
Section 1 Access a Transaction Box ....................................................................  24-1...