NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

Job Specifications Manual3 - 1
Fill in the Screens
 
SECTION 1 
B
EFORE YOU FILL 
I
N THE SCREENSNow that you have filled in all of your worksheets, you can actually fill in the
system screens with the configuration you have chosen. Before you begin to
fill in screens, read through this section.  
Use the Completed Worksheets
It’s easy to use completed worksheets to configure the system; the
worksheets correspond to the voice mail system screens.  The screen name is
printed in the lower right...

3 - 2Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
Now you can enter your answers to the questions on the worksheet.

If you get interrupted as you configure the application, the system may sign
out and return to the Banner Screen.  The system does this automatically to
protect the system from unauthorized access.  If this occurs, sign back in
and continue from where you left off.
SECTION 2 
P
ROGRAM 
W
ORKSHEET 1:  SITE 
I
NFORMATIONYou enter most of the site information on Application...

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 3

Phone#:
1. Move cursor to this field. 
2. Enter the contact work telephone number, and press  	
.
Calls Answered

3. Total trunks / stations:
Enter the number of trunks, and press 	
, followed by the
number of stations, and press 	
 for the NEC telephone system.

Calls/day:
Enter the average number of calls received on the site busiest days,
and press 	
.

4. Day Calls Answered: 
Move cursor to this field, and...

3 - 4Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited

5.  All ports busy action
Move cursor to this field, and enter one of the following:     
Access Numbers

6. Trunk Pilot #:
Enter area code and telephone number outside callers use to reach
the voice mail system, and press 	
. If the voice mail system
answers only internally forwarded calls, press 	
 to leave the
field blank.

# of trunks answered:
Enter number of trunks the voice mail system answers, and press
	
....

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 5
NEC Telephone System Information
The NEC Electra Elite is the only telephone system the EliteMail card
supports.
 
Figure 3-2     Easymade Switch Setup Screen Page 1
To reinitialize the switch parameters to the factory default settings, press
	
- and Refer to Figure 3-2 Easymade Switch Setup Screen Page 1. 
1. In the Switch
 field, enter NEC
, 
and press 	
.  
The system finds the name of first NEC Electra Elite...

3 - 6Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
Keypad Map
The keypad map used system-wide is displayed in the Keypad
 field on
Application Screen Page 6. This is a display-only field. If you want to set
the system for a keypad map other than the default, you must run a special
utility. For details on changing the keypad map, refer to the
 EliteMail VMS/
EliteMail Limited Technician Guide.
Figure 3-3    Keypad Map
SECTION 3 
P
ROGRAM 
W
ORKSHEET 2:  THE 
O
PENING GREETINGUse this...

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 7
All Ports
11. Opening Greeting Box ID
Prompts were recorded for a default opening greeting, but you may record
them again to personalize the voice mail system for your application.  The
default opening greeting is recorded in the $Greeting transaction directory.
If you are not viewing this screen, press 	
-, then press 
 until
you are actually viewing the $Greeting transaction directory 
Recording prompts involves two...

3 - 8Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
Interview the caller
Enter 
$PM, and press 	
.  Callers are routed to the Public Interview
Box.
Hang Up
Leave the field blank (no System ID).  To delete an existing ID, position the
cursor on the ID, press 

	
 several times until the field is empty, and
press 	
.
Other
Enter the System ID of the transaction box, interview box, or other System
ID where you want the voice mail system to route the caller, and press
 ...

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 9
20. Set up System Operator 

System ID:
1. Select this field 
2. Enter 0 and press 	
.
If your operator ID is different, enter it instead of 0.

Day?
1. Move the cursor to this field. 
2. Enter N
, and press	
 if an operator is not available. 
3. Enter Y
, and press 	
 if an operator is available during the
hours your organization is open (Day Mode).
4. After the , enter the operator actual extension number, and...

3 - 10Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
SECTION 5  
P
ROGRAM 
W
ORKSHEET 4:  
S
YSTEM SCHEDULESIf you are not viewing the Easymade Application Screen, press	
-,
then press 
 until you display Page 4.  Refer to  Figure 3-6
Easymade Application Screen Page 4.
Figure 3-6     Easymade Application Screen Page 4

31. Schedule #1/Schedule #2/Schedule #3
1. Move the cursor to Schedule #1.  
2. Enter the beginning time (in HH:MM format), and press	
.  
3. Enter the...