NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

2 - 38Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
Table 2-11  Sample Worksheet 11 – Message Groups
Worksheet
11Message Groups
Page  3  of    9
If a subscriber wants to regularly send messages to a group of other subscribers or guests, create a 
message group. Subscribers can also create their own message group by telephone. Decide whether 
message groups should begin with letters or numbers. If message groups begin with numbers, in-
clude the special System ID for sending group...

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SECTION 12  
W
ORKSHEET 12:  
S
PECIAL SUBSCRIBER 
S
ETTINGSIt is easy to customize features for individual subscribers with special
needs.  The System Manager can change the values on a subscriber
Personal Directory page to configure features individually for any
subscriber, anytime.  Subscribers can also change many features
themselves from any touchtone telephone.
Make a copy of Table 2-12 Sample Worksheet 12 – Special Subscriber...

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Call Transfer
Transfer calls to subscriber?
Indicate if call transfer should be turned on (
Y/
N).  When call transfer is
turned on for a subscriber, the voice mail system transfers incoming calls
to the subscriber extension.  The subscriber can turn call transfer on or off
from any touchtone telephone. 
If you select 
N, outside callers may still leave a message in the subscriber
voice mailbox, but they cannot directly reach the...

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Wait for Ringback
The voice mail system puts the caller on hold and dials the
extension.  If the extension rings the number of specified times, the
voice mail system releases the call to the NEC telephone system.
If the extension is answered while the voice mail system is counting
rings, the voice mail system puts the call through.  If the extension is
busy, the voice mail system plays the extension greeting and takes
the specified...

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Confirm (C)
The subscriber hears 
“Please press 1 to take the call or 2 and I’ll take
a message.”
  The subscriber can press1 to be connected to a caller.

Introduce (I)
The subscriber hears “
Call for ” before
being connected to a caller.

Screen (S or M)
With S, The caller is asked, 
“Whom may I say is calling?”, then the
system records the caller name.  Before the call is transferred, the
subscriber hears 
“Call from .”  The M...

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If taking a message
If the system is to take a message after the greeting, specify:
• Maximum Message Length ___
Enter the maximum time (in seconds) for messages from
outside callers.
• Allow caller to edit message?
Specify whether or not callers are asked if they want to record
again or add to their message to the subscriber.

Mark the messages urgent?
Select how the system marks the priority of messages from outside
callers.  
•...

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Message Notification and Delivery
When a subscriber or guest has messages pending, the voice mail system
can light a message waiting lamp or a special display or set a distinctive
dial tone on the subscriber extension to notify the subscriber . This feature
is supported by the NEC telephone system.  

Lamp #
Enter the number the voice mail system should dial to turn a
message waiting lamp on or off for the subscriber.  In most cases,...

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Select one of the following delivery methods:

Each
The voice mail system calls the subscriber each time a
new message comes in.  This speeds up the delivery of
new messages, but increases system dialing.  The dial-
out ports may be tied up more frequently.  If the dial-out
ports are constantly busy, the voice mail system may be
delayed by holding dial-out requests in a queue until a
dial-out port is free.

Batch
With Batch message...

2 - 46Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
Table 2-12  Sample Worksheet 12 – Special Subscriber Settings
Worksheet
12Special Subscriber Settings
Page  1  of   3
Name   Jonathan Winter
Personal ID  
  92219
    
Extension # ID     221 
                                            Hold / Archive messages       
   /   
     days
Access Codes  
 PCL
 
Call Transfer
Transfer calls to subscriber?

 Yes   
  No
Call transfer type

  Await Answer  for    6
   rings   
  Release     
...

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Job Specifications Manual2 - 47
SECTION 13  
W
ORKSHEET 13:  
P
UBLIC INTERVIEW 
B
OXThis is a special interview box.  Messages in the Public Interview Box are
public messages
 that are available to subscribers with public message
access.  When no operator is on duty, the Public Interview Box collects
messages from callers who don’t know where to send their message. 
By default, the Public Interview Box uses the System ID, $PM.  Do not
change this System ID.

If...