NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

2 - 18Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
Call transfer type
Select the call transfer method to apply to the subscribers.  The voice mail
system can transfer a call to a subscriber in the following ways:

Await Answer
The voice mail system puts the caller on hold and dials the extension.
If the extension is answered within the number of rings specified in
the 
rings field, the voice mail system puts the call through.
If the extension is busy or does not answer within the...

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Job Specifications Manual2 - 19

Use call holding?
This feature allows you to queue up several callers who are waiting
for a busy extension to become free.  The voice mail system
periodically tells callers their position in the queue, and allows them
to hold, transfer to another extension or leave a message. 
The system provides two types of call holding.  You can set the
system either to allow outside callers to press 1 or to say 
“Yes” to
hold. With the first...

2 - 20Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
Should the system call the subscriber extension?
Check 
Ye s if you want messages delivered to each subscriber work
telephone, as described above.  If 
No, skip the rest of this worksheet.
Wait ___ minutes after a new message arrives
Check to select, and enter the time you want the system to wait before
delivering new messages. This field applies to Batch message delivery
only.  Enter the days and times you want the voice mail system to...

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Table 2-5  Sample Worksheet 5 – Default Subscriber Settings
Worksheet
5Default Subscriber Settings
Use this worksheet to specify settings that apply to most subscribers, including settings for Personal IDs, 
how calls are transferred, if message waiting lamps are used, and if the system calls the subscriber to de-
liver messages. Although these settings apply to most subscribers, you may specify custom settings for in-
dividual...

2 - 22Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
SECTION 6    
W
ORKSHEET 6:  
S
YSTEM SECURITYThe voice mail system offers system-wide features that protect the system
from unauthorized access and from certain system errors.
Use Table 2-6 Sample Worksheet 6 – System Security to identify:

Number of times a caller is allowed to misdial

If caller should be routed to another System ID for help after
misdialing 

The minimum available message storage space the system requires

Who...

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Most systems are set to send a voice message to everyone with public
message access (no P access code).  A public message is a special
message available only to authorized subscribers.  If you choose to send
error messages to subscribers with public message access, ensure that
you set at least one subscriber for public message access when you
complete Table 2-12 Sample Worksheet 12 – Special Subscriber Settings.
You may also want to...

2 - 24Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
SECTION 7 
W
ORKSHEET 7:  
D
IRECTORY 
A
SSISTANCEPeople who call your organization may not know the extension number of
the person they are trying to reach. The caller must then speak to the
operator to find the extension or look up the extension in a directory.
The voice mail system offers two kinds of directory assistance to help
outside callers determine a subscriber extension:

Automatic directory assistance
  
The automatic...

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Using automatic directory assistance requires only that outside callers
have letters on their keypad that match the system keypad map, and that
you mention the System ID for directory assistance in the opening
greeting.  Using numeric directory assistance or transaction boxes for
directory assistance requires additional setup at the system console.
If you are using automatic directory assistance, the system can
automatically route a...

2 - 26Fill in the Worksheets Issue 1 EliteMail VMS/EliteMail Limited
SECTION 8 
W
ORKSHEET 8:  
P
UBLIC FAX BOXThe voice mail system can detect incoming faxes and route them to a fax
machine.  This feature eliminates the need for a separate, dedicated
telephone line for the fax machine.  Each time the system transfers a call
to the fax extension, it can send a public announcement to the Public Fax
Box.
If you plan to use the voice mail system fax detect feature, complete this
worksheet.  Specify the fax...

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Voice Name
Indicate whether you want to change the Public Fax Box recorded name,
The Public Fax Box.  If you decide to change the recording, enter the
name you want to use.
Transfer calls to the Public Fax Box?
To use the fax detect feature, you must indicate the actual telephone
extension the fax machine is connected to.  Select Yes, and enter the fax
machine extension number.
Call transfer type
Select the transfer method that the...