NEC EliteMail Vms/Elitemail Limited Job Specifications Manual

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 51
2. Refer to table below, and enter the code that indicates how you
want the voice mail system to handle night calls after playing
the box greeting.   

Take–msg
The additional fields below affect the way the system takes the
message.
• Max–msg: 
1. Move the cursor to this field. 
2. Enter the time in seconds a message from an outside
caller can last, and press 	
.
• Edits OK?
1. Move the cursor to this field.  
2. To allow...

3 - 52Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
• Send Msg Urgent?
1. Move the cursor to this field. 
2. To set the system to mark all messages for this
transaction box urgent, enter Y, and press  	
.  
3. To keep outside callers from marking messages urgent,
enter N, and press  	
.  
4. To set the system to ask callers if they want to send their
message urgent, enter A, and press 	
.
• After Msg:
1. Move the cursor to this field. 
2. Enter the code for the action you...

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 53
SECTION 17  
P
ROGRAM 
W
ORKSHEET 17:  
I
NTERVIEW BOXESFor each completed copy, add an interview box at the Transaction
Directory. 
Figure 3-22   Sample Interview Box
If you are not viewing the Transaction Directory, press 	
-.
Add an Interview Box
1. Press. for the Add Menu.   
2. Press&and  	
 to select Interview box
.  You are
prompted with:
 Add interview box for ? (Y/N)
 
3. Enter Y, and press 	
if you...

3 - 54Fill in the Screens Issue 1 EliteMail VMS/EliteMail Limited
5. Enter the last name of the subscriber who owns the box. Any
letter or word you enter puts you in an alphabetical list of
subscribers with the following confirmation prompts:
Add interview box for subscriber 
(Press ESC to quit)? (Y/N):
6. If you enter N, and press 	
, the same prompt offers the
name of the next subscriber (alphabetically) in the system.  
7. If you press 	
, you are prompted for the System ID and
name of the...

EliteMail VMS/EliteMail Limited Issue 1
Job Specifications Manual3 - 55

After :
Depending on checked action on the worksheet, enter the following
in the After field.   
Worksheet Choice Enter
Say–bye and Hang up
S, and press
 	

Transfer Caller to Operator
O, and press 	

Restart a Call
R, and press  	

Go to Another ID
G, and press 	

(Specify System ID)
Hang up
H, and press
  	
 

Job Specifications ManualA - 1
Worksheets    
 
Worksheet 1 Site Information
1. Site name  
                              
2. Contact name  
               Phone #  
            
Calls Answered
3. Total number of trunks     
   
Total number of stations   
  Number of calls per day     
   
4. Day calls to be answered   (check one)
All trunks (default)
Some trunks
No trunks   (forwarded calls only)Night calls to be answered   (check one)
All trunks (default)
Some trunks
No trunks...

EliteMail VMS/EliteMail LimitedIssue 1
Job Specifications ManualA - 3
 
Worksheet  2 The Opening Greeting
The opening greeting is recorded in a default transaction Box ($Greeting).  You may select the default prompt or enter an 
announcement suitable for your application. Also identify what should happen if the caller does not respond to the prompts.
System ID  
   
Call Transfer
Transfer the calls reaching this box to an extension?
Day hours
Yes, to extensio   
     
 No (default)
Night hours...

EliteMail VMS/EliteMail LimitedIssue 1
Job Specifications ManualA - 5
Worksheet 3 Operator Handling
20. When is an operator available to handle calls?
Day
  Yes(default)     
   No
Night              
   Yes                  
  No (default)
Transferring Calls to the Operator
What is the operator extension number on the telephone system?
Day        
  0 (zero)
 ______
        Night     
  0 (zero)
 ______
Call transfer type to use for operator extension                          
Release(default)...

EliteMail VMS/EliteMail LimitedIssue 1
Job Specifications ManualA - 7
Worksheet 5 Default Subscriber Settings
Use this worksheet to specify settings that apply to most subscribers, including settings for Personal IDs, how calls are 
transferred, if message waiting lamps are used, and if the system calls the subscriber to deliver messages.  You may spec-
ify custom settings for individual subscribers on another worksheet.
Personal ID & Access Codes
The system automatically assigns a Personal ID to a new...

EliteMail VMS/EliteMail LimitedIssue 1
Job Specifications ManualA - 9
Use this worksheet to specify several system-wide features that protect your 
system from unauthorized access and from certain system errors.
Worksheet 6 System Security
53. How many times should a caller be allowed to misdial?
     
  4 times (default)
 ___________ times
Should a caller be routed to another System ID for help after misdialing repeatedly?
     
 No (system hangs up) (default)    
 Yes, route to System ID...