NEC Dsx 34b Manual

Message On Hold
DSX Software ManualIntraMail Features◆541
IntraMail 
Features
Message On Hold
Description
Message On Hold allows the System Administrator to record a message that will play to callers while they 
wait on Hold. For example, you can record a message summarizing available services or hours of operation. 
This message will play to callers as soon as you put them on Hold, and c\
ontinually repeat as long as they 
remain on Hold. Message On Hold recording is only available from the System...

Message On Hold
542◆IntraMail Features DSX Software Manual
Operation
Recording the Message On Hold[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s mailbox.
SA (72)Access System Administrator options. [System Admin] - [N/A]
1Select Message On Hold.[Message On Hold] - [N/A]
L (5) Listen to the current Message On Hold (if any).[Listen] - [Lstn]
#Exit listen mode.
R (7) Record a new Message On Hold.[Record] - [Rec]
Record message.
*Pause or restart recording.[Resume] - [Resume]...

Message Playback Direction
DSX Software ManualIntraMail Features◆543
IntraMail 
Features
Message Playback Direction
Description
When a user dials L (5) after logging into their mailbox, IntraMail will play their messa\
ges in either LIFO 
(last-in- first-out) or FIFO ( first-in- first-out) order. Since Message Playback Direction lets a subscriber listen 
to messages in the order they  find most helpful, check with them to  find out how they want this option set. If 
the subscriber prefers to hear their new...

Message Record
544◆IntraMail Features DSX Software Manual
Message Record
Description
See Record and Send a Message  (page 562) for more. 

Message Reply
DSX Software ManualIntraMail Features◆545
IntraMail 
Features
Message Reply
Description
A Subscriber Mailbox user can reply to a message from a co-worker by dialing RE, without knowing the 
caller’s extension or mailbox number. Message Reply saves the subscriber valuable time since they don’t 
need to know the sender’s extension number or send a separate message to respond. The subscriber can just 
listen to the co-worker’s message, dial a code, and record their answer. The message sender...

Message Reply
546◆IntraMail Features DSX Software Manual
Operation
Message Reply[Super Display Soft Key] - [Keyset Soft Key]
Log onto Subscriber Mailbox.
L (5)Listen to your messages.[Listen] - [Lstn]
While listening to a message.
RE (73)Reply to the message.[Reply] - [N/A]• If the mailbox does not exist, you will be prompted to enter the mailbox number to 
receive the reply. This can occur if you dial 
RE while listening to a message from an 
outside caller.
#Start recording.[Continue] - [Cont]
Options...

Message Retention
DSX Software ManualIntraMail Features◆547
IntraMail 
Features
Message Retention
Description
IntraMail will save a Subscriber Mailbox’s new or saved messages for the Message Retention interval and 
then delete them. You’ll  find Message Retention to be an invaluable tool for managing IntraMail’s voice 
message storage space. If subscribers are letting old, unwanted messages build up in their mailboxes, shorten 
the Message Retention time. Be sure to let the subscribers know how long...

Message Storage Limit
548◆IntraMail Features DSX Software Manual
Message Storage Limit
Description
Message Storage Limit sets how many messages can be left in a Subscriber Mailbox. Message Storage Limit 
is another invaluable tool for managing IntraMail’s voice message storage space. To conserve storage space 
and make it available for new messages, decrease the Message Storage Limit. If storage space is not \
an issue, 
increase the Message Storage Limit so subscribers can store additional m\
essages....

Message Waiting Lamp
DSX Software ManualIntraMail Features◆549
IntraMail 
Features
Message Waiting  Lamp
Description
An extension’s Ring/Message Lamp  flashes on the telephone to indicate that the user has new messages 
waiting in their mailbox. Once IntraMail is properly installed and progra\
mmed, telephone Ring/Message 
Lamp operation is automatic. The Ring/Message Lamp will  flash fast (red) when there are new messages in 
the extension user’s mailbox, providing a visual reminder of new messages. The...

Multiple Company Greetings
550◆IntraMail Features DSX Software Manual
Multiple Company Greetings
Description
The Automated Attendant can answer each individual line with a unique greeting and unique set of dialing 
options. Since there are a total of 8 Answer Tables, this allows up to 8 companies or departments to share a 
single IntraMail. Callers to each company hear that company’s greeting (Instruction Menu) and can dial 
options that may be only available to that specific company. You set this up as...