NEC Dsx 34b Manual

Multiple Company Greetings
DSX Software ManualIntraMail Features◆551
IntraMail 
Features
Other Related Features
Features
None
IntraMail Features Answer Tables  (page 420)
Determines how the Automated Attendant answers outside calls on each line.
Automated Attendant  (page 433)
The Automated Attendant can automatically answer the telephone system’s incoming calls, play an 
Instruction Menu message, and provide dialing options to callers.
Call Routing Mailbox  (page 450)
The mailbox associated with an...

Next Call Routing Mailbox
552◆IntraMail Features DSX Software Manual
Next Call Routing Mailbox
Description
The Next Call Routing Mailbox provides callers with additional dialing options while listening to a Sub-
scriber Mailbox recorded or default greeting. It also provides additional dialing options to callers routed to 
an Announcement Mailbox. Next Call Routing Mailbox lets the caller choose how IntraMail should handle 
their call. For example, if an Automated Attendant caller dials a subscriber’s...

Next Call Routing Mailbox
DSX Software ManualIntraMail Features◆553
IntraMail 
Features
Logging Onto a Subscriber Mailbox while Listening to the Greeting
A subscriber who wishes to log onto their mailbox while listening to the\
ir greeting must have the option set 
in their Next Call Routing Mailbox. To allow this capability, for example:
❥Program the Next Call Routing Mailbox # digit as LOGON to IXXX.
❥While listening to their greeting, the subscriber can dial: # (to route to their Next Call Routing...

Next Call Routing Mailbox
554◆IntraMail Features DSX Software Manual
Announcement Mailbox Options
The following charts show how an Announcement Mailbox handles Automated Attendant calls.
■The first chart explains what happens when the outside call is directly answered by the Announcement 
Mailbox. This happens when the Answer Table uses an Announcement Mailbox for routing instead of 
a Call Routing Mailbox.
■The second chart explains what happens when the outside call is answered by a Call Routing\...

Next Call Routing Mailbox
DSX Software ManualIntraMail Features◆555
IntraMail 
Features
Routed Announcement Mailbox Routing  (Page 1 of 2)(If the outside caller routes to the Announcement Mailbox from a Call Routing Mailbox)
4223-03: Next Call Routing Mailbox4223-01: Repeat  Count4223-02: Hang Up  AfterAction
Undefined 0 (No repeats) No • If the caller doesn’t dial, after the 
announcement the caller goes back to the 
initial Call Routing Mailbox.
• If the caller dials a digit
 during the 
announcement,...

Next Call Routing Mailbox
556◆IntraMail Features DSX Software Manual
Conditions
• None
Default Setting
•Subscriber Mailbox
Next Call Routing Mailbox = 1
Dial Option = None
• Announcement Mailbox
Next Call Routing Mailbox = None (0)
1-16 (valid Call 
Routing Mail- box) x (x number of 
repeats) No • If caller doesn’
t dial, they hear the 
announcement repeat x number of times 
and then route to the Next Call Routing 
Mailbox.
• If the caller dials a digit
 during the 
announcement, they route to the Next...

Next Call Routing Mailbox
DSX Software ManualIntraMail Features◆557
IntraMail 
Features
Programming
Programming Subscriber Mailboxes
1.In  2144-04: Next Call Routing Mailbox  (page 774), specify the Routing Mailbox (1-16) that should pro-
vide the caller leaving a message with additional dialing options.
1.In  2144-03: Dialing Option  (page 772), enter Ye s.
Programming Announcement Mailboxes
1.In 4223-03: Next Call Routing Mailbox  (page 894), specify the Routing Mailbox (1-16) to which the 
caller...

Programming Voice Mail
558◆IntraMail Features DSX Software Manual
Programming Voice  Mail
Description
You program (customize) IntraMail by using the DSX telephone programmin\
g or the WindowsTM-based 
DSX System Administrator PC Program running on a PC or laptop. You can also do limited programming 
from the System Administrator’s mailbox. By using the many programmable options available with Intra-
Mail, you should be able to set up the system to accurately meet the cus\
tomer’s requirements.
❥To...

Programming Voice Mail
DSX Software ManualIntraMail Features◆559
IntraMail 
Features
Other Related Features
Features
None
IntraMail Features Remote Programming  (page 564)
IntraMail programming is available remotely via the System Administrator PC program.
System Administrator  (page 576)
The System Administrator can do limited IntraMail programming, such as recording Automated 
Attendant announcements, recording mailbox names, and deleting messages \
from mailboxes.
Operation
See  Description  above. 

Quick Message
560◆IntraMail Features DSX Software Manual
Quick Message
Description
Quick Message is a Dial Action Table action that allows Automated Attendant callers to dial a digit (normally *) 
followed by a mailbox number to leave a message in a Subscriber Mailbox. Since Quick Message is enabled by 
default, it is an efficient way for experienced Automated Attendant callers to leave messages. There is no need to 
dial an extension  first. To make this option more readily available to all Automated...