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NEC Dsx 34b Manual

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Page 611

Time and Date Stamp
DSX Software ManualIntraMail Features◆581
IntraMail 
Features
Time and Date Stamp
Description
While listening to a message, a Subscriber Mailbox user can dial TI to hear the Time and Date the message 
was left. This is a handy option while reviewing messages. The subscriber can just dial a code to  find out 
when the message arrived.
Time and Date Stamp with Caller ID
With caller ID installed, a mailbox user can dial TI while listening to a message from an outside caller to hear 
the...

Page 612

Time and Date Stamp
582◆IntraMail Features DSX Software Manual
Operation
Hearing the Time and Date a Message was Left[Super Display Soft Key] - [Keyset Soft Key]
Log onto Subscriber Mailbox.
L (5)Access the Message Listen mode.[Listen] - [Lstn]
TI (84) Hear the time and date the message was sent.
• Turn to  Listening to Messages  (page 512) for more on your listening options.
0Plays Help message 

Page 613

Transfer to a Mailbox
DSX Software ManualIntraMail Features◆583
IntraMail 
Features
Transfer to a Mailbox
Description
An extension user can transfer their active call to a co-worker’s mailbox. This lets the caller leave a personal 
message for the co-worker. Transfer to a Mailbox is one of the big conveniences of IntraMail since the caller 
can state their business and not have to call back later. It saves the caller time and cuts down on unnecessary 
telephone system call processing. Transfer to a...

Page 614

Transfer to a Mailbox
584◆IntraMail Features DSX Software Manual
Operation
Transferring Calls to a MailboxIn these instructions:[Super Display Soft Key]
[Keyset Soft Key]
To Transfer your active call to a mailbox:
Method A
 (Ring first, then Transfer)
1.
Press TRANSFER.
2.Dial the number of the mailbox to receive the Transfer. • You can optionally press the DSS key for your co-worker.
• To transfer the call to your own mailbox, dial your extension number.
3.Press V-MAIL and hang up.
• Voice mail will...

Page 615

Transfer to a UCD Group
DSX Software ManualIntraMail Features◆585
IntraMail 
Features
Transfer to a UCD Group
Description
The Automated Attendant can transfer outside callers to a UCD Group master number. If a customer has a 
UCD Group set up for a department (such as Sales or Tech Service), the Automated Attendant can send calls 
directly to that department without any operator intervention. It is not necessary to have a company 
employee handle the calls. The calls will ring a member of the group or...

Page 616

Undefined Routing
586◆IntraMail Features DSX Software Manual
Undefined Routing
Description
An Automated Attendant  Unde fined Routing is a Dial Action Table key assignment for which there is no 
routing de fined. When an Automated Attendant caller dials a digit and there is no routing assigned, IntraMa\
il 
plays, “ That is an invalid entry.”  IntraMail then repeats the dialing options (Instruction Menu) to the c\
aller. 
If a Dial Action Table key assignment has no function, you should normally leave it...

Page 617

Unscreened Transfer
DSX Software ManualIntraMail Features◆587
IntraMail 
Features
Unscreened Transfer
Description
Unscreened Transfer is an Automated Attendant option that allows callers to directly dial system exten-
sions. Unscreened Transfer (and its related feature Screened Transfer) allows the IntraMail Automated 
Attendant to transfer outside calls to system extensions without the need for a live receptionist or operator. 
It is similar to telephone system unscreened transfers in which the tran\...

Page 618

Unscreened Transfer
588◆IntraMail Features DSX Software Manual
Conditions
• None
Default Setting
• Dial Action Table 1 digits 3 and 4 are UTRFs to XXX (caller-dialed extension).
Programming
1.In 4231-Digit Assignment  (page 901), enter 2 to assign an available key for Unscreened Transfer 
(UTRF).
2.Normally, the corresponding  Routing option should be XXX. Note that the key you choose for this action 
is the  first digit of the called extension number.
- For example, to allow callers to place Unscreened...

Page 619

Unscreened Transfer
DSX Software ManualIntraMail Features◆589
IntraMail 
Features
Other Related Features
Features
None
IntraMail Features Answer Tables  (page 420)
Determines how the Automated Attendant answers outside calls on each line.
Automated Attendant  (page 433)
The Answer Table determines how the Automated Attendant answers calls.
Call Routing Mailbox  (page 450)
The mailbox associated with an Answer Table that speci fies which dialing options (Dial Action Table) 
and announcements are available...

Page 620

Voice Mail Overflow
590◆IntraMail Features DSX Software Manual
Voice Mail Overflow
Description
The telephone system can automatically reroute unanswered outside calls \
to the IntraMail Automated Atten-
dant. Voice Mail Over flow ensures that IntraMail will pick up calls that don’t go through. This allows callers 
to leave a message rather than having to call back later. Voice Mail can be the over flow destination for the 
following types of unanswered calls:
❥Key Ring Over flow
A line ringing an extension’s...
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