NEC Dsx 34b Manual
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Page 611
Time and Date Stamp DSX Software ManualIntraMail Features◆581 IntraMail Features Time and Date Stamp Description While listening to a message, a Subscriber Mailbox user can dial TI to hear the Time and Date the message was left. This is a handy option while reviewing messages. The subscriber can just dial a code to find out when the message arrived. Time and Date Stamp with Caller ID With caller ID installed, a mailbox user can dial TI while listening to a message from an outside caller to hear the...
Page 612
Time and Date Stamp 582◆IntraMail Features DSX Software Manual Operation Hearing the Time and Date a Message was Left[Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. L (5)Access the Message Listen mode.[Listen] - [Lstn] TI (84) Hear the time and date the message was sent. • Turn to Listening to Messages (page 512) for more on your listening options. 0Plays Help message
Page 613
Transfer to a Mailbox DSX Software ManualIntraMail Features◆583 IntraMail Features Transfer to a Mailbox Description An extension user can transfer their active call to a co-worker’s mailbox. This lets the caller leave a personal message for the co-worker. Transfer to a Mailbox is one of the big conveniences of IntraMail since the caller can state their business and not have to call back later. It saves the caller time and cuts down on unnecessary telephone system call processing. Transfer to a...
Page 614
Transfer to a Mailbox 584◆IntraMail Features DSX Software Manual Operation Transferring Calls to a MailboxIn these instructions:[Super Display Soft Key] [Keyset Soft Key] To Transfer your active call to a mailbox: Method A (Ring first, then Transfer) 1. Press TRANSFER. 2.Dial the number of the mailbox to receive the Transfer. • You can optionally press the DSS key for your co-worker. • To transfer the call to your own mailbox, dial your extension number. 3.Press V-MAIL and hang up. • Voice mail will...
Page 615
Transfer to a UCD Group DSX Software ManualIntraMail Features◆585 IntraMail Features Transfer to a UCD Group Description The Automated Attendant can transfer outside callers to a UCD Group master number. If a customer has a UCD Group set up for a department (such as Sales or Tech Service), the Automated Attendant can send calls directly to that department without any operator intervention. It is not necessary to have a company employee handle the calls. The calls will ring a member of the group or...
Page 616
Undefined Routing 586◆IntraMail Features DSX Software Manual Undefined Routing Description An Automated Attendant Unde fined Routing is a Dial Action Table key assignment for which there is no routing de fined. When an Automated Attendant caller dials a digit and there is no routing assigned, IntraMa\ il plays, “ That is an invalid entry.” IntraMail then repeats the dialing options (Instruction Menu) to the c\ aller. If a Dial Action Table key assignment has no function, you should normally leave it...
Page 617
Unscreened Transfer DSX Software ManualIntraMail Features◆587 IntraMail Features Unscreened Transfer Description Unscreened Transfer is an Automated Attendant option that allows callers to directly dial system exten- sions. Unscreened Transfer (and its related feature Screened Transfer) allows the IntraMail Automated Attendant to transfer outside calls to system extensions without the need for a live receptionist or operator. It is similar to telephone system unscreened transfers in which the tran\...
Page 618
Unscreened Transfer 588◆IntraMail Features DSX Software Manual Conditions • None Default Setting • Dial Action Table 1 digits 3 and 4 are UTRFs to XXX (caller-dialed extension). Programming 1.In 4231-Digit Assignment (page 901), enter 2 to assign an available key for Unscreened Transfer (UTRF). 2.Normally, the corresponding Routing option should be XXX. Note that the key you choose for this action is the first digit of the called extension number. - For example, to allow callers to place Unscreened...
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Unscreened Transfer DSX Software ManualIntraMail Features◆589 IntraMail Features Other Related Features Features None IntraMail Features Answer Tables (page 420) Determines how the Automated Attendant answers outside calls on each line. Automated Attendant (page 433) The Answer Table determines how the Automated Attendant answers calls. Call Routing Mailbox (page 450) The mailbox associated with an Answer Table that speci fies which dialing options (Dial Action Table) and announcements are available...
Page 620
Voice Mail Overflow 590◆IntraMail Features DSX Software Manual Voice Mail Overflow Description The telephone system can automatically reroute unanswered outside calls \ to the IntraMail Automated Atten- dant. Voice Mail Over flow ensures that IntraMail will pick up calls that don’t go through. This allows callers to leave a message rather than having to call back later. Voice Mail can be the over flow destination for the following types of unanswered calls: ❥Key Ring Over flow A line ringing an extension’s...
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