Mitel Sx-50 Superset 4 User Guide
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SUPPLEMENTARY FEATURE KEYS The four supplementary feature keys . . . are found to the right of the dial pad. While the softkeys perform different actions according to the progress of a call, these feature keys have only one function at any time. These feature keys are briefly described below. See the Feature Glossary for more details. display , The display key lets you display in the top half of the Feature Display information programmed in your set. You can display the Call Forwarding active on your set, the numbers associated with your speed call keys, the last external number dialed manually, information about your line select keys, identity of the calling party, and name associated with the SUPERSET 41M set. select features ’ When you press the select features key, the fixed features that are available on your set appear in the upper left and right corners of your Feature Display. Please note that your set may not be programmed with all these features. The supplementary features available on the system are: l 1:FWD Call Forwarding l 2:N0 DIST’R Do Not Disturb l 3:AUT0 ANS Automatic Answer l 4:MSG Message l 5:ACC CODE Account Code Whenever you activate one of these features on your set, its name appears in the top right or left corner of the Feature Display. Overview 1-13
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SUPPLEMENTARY FEATURE KEYS See CALL HANDLING FEATURES for more details. speaker on/off The speaker on/off key lets you make or receive calls without lifting the handset. This is referred to as “handsfree operation”. The speaker on/off key enables the speaker and microphone on your set. You can hear the caller through the speaker; you can speak to the caller through the microphone located on the bottom right corner of your SUPERSET qTM set. The section “Handsfree Operation” gives the procedures for using your SUPERSET 4 set in the handsfree mode. ,The other type of handsfree operation available is Automatic Answer. See AUTO ANS. mic. on/off The mic. on/off key lets you consult privately during a handsfree call. When you press the mic. on/offkey, the speaker is kept on, but the microphone is turned off. The caller cannot hear you, but you can hear the caller through the set’s speaker. In this way, you can talk to someone privately in your office without the caller hearing. During handsfree operation, the words “MIC ON” appear in the Feature Display. This means the microphone is on. When you press mic. on/off, “MIC ON” disappears. In this way, you can doublecheck that the microphone is turned off when you use the mic. on/off feature. I-14 Overview
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ADJUSTING YOUR SET Before using your SUPERSET 41M set, you may want ’ to adjust the Speaker Volume and Ringer Volume Controls and the Ringer Pitch Control. By adjusting the Ringer Pitch Control differently from everyone else’s, you will be able to identify your own phone when it is ringing. With time, you will also be able to recognize whose phone is ringing, by the pitch of the ringer. To adjust the Speaker Volume Control l Move the Speaker Volume Control 111 on the upper left corner of the set to the left and right to respectively decrease and increase the volume. Overview 1-15
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ADJUSTING YOUR SET To adjust the Ringer Volume Control l Move the Ringer Volume Control [21 on the upper left corner of the set to the left and right to respectively decrease and increase the volume. To adjust the Ringer Pitch Control l Adjust the Ringer Pitch Control [3] under your SUPERSET qTM set by inserting a small screwdriver into the small recessed hole under the set and turning it to the left and right to respectively raise and lower the pitch. I-16 Overview
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TONES AND RINGS To help you identify the origin of a call . . . your telephone system may be programmed with distinctive rings, as follows: l internal calls - regular single rings l external calls - one double ring followed by regular single rings 0 l callbacks - one quick ring followed by three regular single rings Line Appearance Ring Options Each line appearance on your set may be programmed with one of the following ring options: ring, no ring, or delay ring. Ring The line appearance will ring as soon as an incoming call is received. No Ring With this option, a secondary line appearance will flash to indicate a call on the line, but it will not ring. Only your prime line appearance will ring. Delay Ring With this option, a secondary appearance will only ring after a programmed delay, in order to allow the prime line user to answer it first. The secondary line. appearance indicator flashes to indicate the call, but only rings after a programmed timeout. Your telephone system also has . . a number of tones to inform you of the progress of your call. The tones are the telephone’s way of Overview 1-17
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TONES AND RINGS telling you what is going on. The various tones and rings are described below. Busy lone Regular long pulses (beeep-beeep-beeep) - heard when the number you dialed is busy. Callback Ring One short ring followed by three regular rings, heard when the callback you set rings your phone. Camp-on Tone One (internal call waiting) or two (external call waiting) short beeps, heard during a conversation when you have an incoming call waiting to be answered. Conference Tone One short beep, that may be heard, depending on the way the system is programmed, before a new party on a public network line joins a Conference Call. If it is heard, the beep is repeated every 15 seconds for the entire duration of the call. Expensive Warning Tone Four short beeps, before the call is completed. If your system has Automatic Route Selection (ARS), you will hear this tone when no inexpensive routes are available for your long-distance call. The tone is a warning that your call is going to take the most expensive route. Interrupted Dial Tone Several rapid pulses followed by dial tone, heard when you lift the handset to indicate Call Forwarding has been activated. Message Waiting Ringing Three rapid rings (ring-ring-ring) heard when you have a message waiting. 1-18 Overview
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TONES AND RINGS Override Tone Short beep, heard by all parties in a conversation when someone Overrides (intrudes into) a call. This beep is heard every two seconds, during the entire call. Reorder Tone Rapid pulse (bip-bip-bip-bip) - heard when a feature is not available to you. The feature is not in your Class of Service or you have dialed an invalid number. Transfer Dial Tone Three rapid pulses (bip-bip-bip-beeeee) - heard as soon as you press transhonf to transfer a call to another extension. Overview 1-19