Mitel Fax Memo Manual

FaxMemo Billing and Statistics 
Transactions The total number of fax receptions/transmissions that the fax group 
processed during the time period. Note that this does not reflect the number of fax 
pages nor the number of faxes; a single outgoing fax call (a transaction) could send 
several faxes from one mailbox. 
If a fax transaction spans two reporting periods, the Total Use fields show the time 
used in each period. The Transactions field counts the fax in the period in which the 
transaction...

6 FaxMemo Troubleshooting 
This chapter provides instructions on how to troubleshoot the FaxMemo optional 
feature. If you are unable to resolve a problem after following the guidelines below, 
contact your distributor or Centigram technical support. 
Configuration Problems 
The majority of reported problems with FaxMemo are caused by misconfiguration. 
Before testing for bad hardware, check the following areas of your VoiceMemo 
configuration: 
4 
Run a System Configuration Report and verify that each...

FaxMemo Troubleshooting 
l If you hear the prompt: 
l 
Fax message complete 
Your fax sent 
the problem is probably with the receiving fax machine. Test the fax 
machine according to the manufacturer’s instructions. 
If you hear the following prompt 
or 
Iin sony, I did not getyour fax message 
lin sorry, I could not deliver your fm message 
the problem is probably with a FaxMemo Card. 
4 
If a FaxMemo Card failure is indicated, look at the most recent Offline 
Configuration Programming Sheet to...

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Worksheets 
The following worksheets are provided here without manual headers and footers for 
your photocopying. After copying, return the originals to this section for future use. 
l FaxMemo Card Planning Worksheet 
0 
FaxMemo COS Planning Worksheet 
l Fax Mail Mailbox Worksheet 
l Fax Publishing Mailbox Worksheet 
l Guaranteed Fax Mailbox Worksheet 
0 
Fax Broadcast Mailbox Worksheet 
*. 
l Company Fax Cover Page Worksheet  

FaxMemo Card Planning Worksheet 
Hardware 
FaxMemo Card 
Module No. / “s”~~? / Serial No. 
Confiauration 
Fax Group #: 
Module #: Total Number of Channels: _ 
Connect with Line Group(s): 
Dedicated 0 Shared El 
I Slot 
1 Channel 
Prepared By: 
Configured By: Date: 
Date:  

FaxMemo COS Planning Worksheet 
Fax FCOS Bits 
Number Description 
190 Receive Fax Messages 
191 Make Fax Messages 
192 
193 
194 Give Fax Messages 
Deliver Fax to Default Fax Phone Number 
Deliver Fax Online 
195 
196 Deliver Fax to Designated Phone Number 
User Changeable Default Fax Phone Number 
for Fax Delivery 
Fax FCOS Bits (continued) 
207 1 Fax Verify 
230 ( Deny Changes to Fax Cover Page Options 
I 
235 
236 1 Add “From” Field on Fax Cover Page 
1 Add “Promotional” Field on Fax Cover Page 
237...

Fax Mail Mailbox Worksheet 
Default Telephone 
Number for Fax 
Prepared By: 
Date: 
Configured By: 
Date:  

Fax Publishing Mailbox Worksheet 
Mailbox No: - Name: 
Fax Publishing Index: Sheet No: - 
Mailbox Type (Check only one): 
0 Tree U Chain 
Cl Greeting Only Cl Fax Only 0 Greeting with Fax 
FCOS No: LCOS No: 
8 
9 
Input Go to Sheet # 
Greeting: 
a 
Fax Document: 
Prepared By: 
Configured By: Date: 
Date:  

Guaranteed Fax Mailbox Worksheet 
Fax Machine NoJName: 
Hunt Group 
Phone Number Mailbox 
Number FCOS LCOS Call Fax 
Number 
Prepared By: 
Date: 
Configured By: Date:  

Fax Broadcast Mailbox Worksheet 
Mailbox No: 
Name: 
FCOS No: LCOS No: NCOS No: 
Distribution (Broadcast) list 
1 Mailbox # 1 Owner’s Name 1 Mailbox # 1 Owner’s Name 
I 
Prepared By: 
Configured By: Date: 
Date: