Lucent Technologies Octel 100 Implementation And Service Manual

17. W orking with V-Trees
Implementation and Service ManualCreating V-T rees 17-13
6.  In the Title field, enter a title for the V-Tree. The title displays next to the V-Tree
Main Greeting icon to help you identify the V-Tree.
7. If a prompt has already been recorded for the V-Tree’s main greeting, which is the
first V-Tree menu the caller hears, enter the prompt number in the Prompt Number
field. If the prompt has been recorded and sav ed in the [Language]3 file with an
.O32 file extension, where...

17. W orking with V-Trees
Implementation and Service ManualCreating V-T rees 17-14
10.  To sav e the entered information, click Sav e. The main Visual Architect window
displays.
Steps 11-14 describe how to select an action to assign to an option on the V-Tree.
For additional information on each action that you can assign to an option, see the
topic, Defining V-Tree Actions, later in this chapter.
11.  Click one of the toolbox buttons displayed on the right side of the window. The
actions for that toolbox...

17. W orking with V-Trees
Implementation and Service ManualCreating V-T rees 17-15
16.  To sav e the V-Tree file, select Sav e from the File menu. The V-Tree Sav e As dialog
box displays.
 
17.  In the Sav e as filename field, enter a name for the file followed by an .OVT file
extension.
18.  In the Driv e field, select the driv e on which you want to sav e the V-Tree.
19.  In the Directory field, select the directory in which you want to sav e the V-Tree.
20.  To sav e the V-Tree with the entered name,...

17. W orking with V-Trees
Implementation and Service ManualCreating V-T rees 17-16
Creating a V-Tree Using Visual V-Tree
Use this procedure to create a V-Tree for a mailbox using the Visual V-Tree feature. This
procedure assumes that the mailbox for which you want to create a V-Tree already
exists.
For information on the actions you assign to options on the V-Tree (in step 6), see the
topic, Defining V-Tree Actions, later in this chapter. Also, be adv ised that at any lev el
in a V-Tree created with...

17. W orking with V-Trees
Implementation and Service ManualCreating V-T rees 17-17
4.  On the Mailbox Entry dialog box, under Edit, click Visual V-Tree. The Visual V-Tree
dialog box displays.
 
5.  Click the arrow button to the right of the Option 1 field to display a menu of the
av ailable actions.
6.  Select an action for Option 1. If the action you select requires you to define a
v ariable, such as a mailbox number or fax document number, a field displays next to
the option field. You must define the...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-18
14.  Call into the system and access the mailbox to v erify that the V-Tree is activ ated
correctly and that each prompt and option works appropriately. If the V-Tree is not
functioning correctly, open the V-Tree and make the necessary changes.
Creating V-Trees Through the Phone Interface
Use this procedure to create a V-Tree for a mailbox through the phone interface. Once a
V-Tree is created through the phone...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-19
·  Go to Extension Entry Point
·  Go To Directory Services
·  Transfer to a Mailbox
If you assign only one action to a V-Tree menu, the system automatically performs that
action when the caller accesses that menu. For example, if you create a V-Tree that
allows a caller to record a message then adv ance to another menu, you can assign the
Disconnect action to this option’s submenu to automatically disconnect the...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-20
Note that there are other actions that also adv ance the caller to the next menu; this
action, howev er, performs no action other than adv ancing the caller to the next menu
and v oicing a prompt.
To define the Advance to Next Menu action:
1.  Assign the Adv ance to Next Menu action to a blank menu option. For additional
information, see the topic, Creating V-Trees, earlier in this chapter.
2.  Double-click the menu...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-21
5.  In the Comments field, enter a description of the prompt. It is recommended that you
enter an exact transcription of the prompt to prov ide a quick reference of what
options the prompt v oices, as well as any special instructions for selecting those
options. Note that the comments you enter are displayed on each menu action’s
dialog box to help you define each action.
6.  To specify V-Tree menu options, in...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-22
displays the prompt number and comments from the prev ious menu and the sequence of
options the caller selects to reach this action.
 
Instead of assigning this action to an option on the V-Tree, you can set up the More
Options feature of the prev ious menu option to allow the caller to press  to return to
the prev ious menu.
  Record to Mailbox and Return to Previous Level
The Record to Mailbox and Return to Prev...