Lucent Technologies Octel 100 Implementation And Service Manual

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-23
3.  In the Mailbox Number field, enter the number of the mailbox in which you want the
caller to record the message. Ensure that the mailbox has already been created
before you enter the mailbox number for this action.
4.  To sav e the entered information, click Sav e. The main Visual Architect window
displays.
  Record to Mailbox and Advance
The Record to Mailbox and Adv ance action allows callers to record a...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-24
3.  In the Mailbox Number field, enter the number of the mailbox in which you want the
caller to record the message. Ensure that the mailbox has already been created
before you enter the mailbox number for this action.
4.  In the Title field, enter a title for the option. The title displays next to the action icon
to help you identify the purpose of this option on the V-Tree.
Step 5 specifies the prompt that the...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-25
Dial Thru Timeout should not be activ ated for menus that include the
Require Password to Proceed to Next Lev el action. W hen both the Dial Thru
Timeout and the Require Password to Proceed to Next Lev el action are
activ ated for a menu, the Dial Thru Timeout takes precedence and the caller
is unable to enter a password since the system interprets the password as a
mailbox number.
8.  To sav e the entered...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-26
3.  In the Password Required field, enter the password the caller must enter to access
the next menu.
Only one password can be assigned to the action. Each caller must enter the same
password to access the next menu.
4.  In the Title field, enter a title for the option. The title displays next to the action icon
to help you identify the purpose of this option on the V-Tree.
Step 5 specifies the prompt that the caller...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-27
If you select the Functions for Special Keys option, you must enter a v alue
other than zero in the Dial Thru Timeout field to prov ide callers with enough
time to select a V-Tree option or to enter a mailbox number. It is
recommended that you enter a v alue of only two or three seconds in the Dial
Thru Timeout field to prev ent the caller from hav ing to wait too long after
selecting an option.
Dial Thru Timeout...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-28
 
The numbers in the Path or Outline field represent the keypresses the user must
enter to access this option. The dots between the numbers signify a menu. For
example, if the numbers in the field are 1.2.1, the caller must press , then ,
then  on the phone keypad to access this action after accessing this V-Tree.
3.  In the Title field, enter a title for the option. The title displays next to the action icon
to help...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-29
·  To allow callers to press  to log into a mailbox:
a. Press  to transfer to the operator, or enter a mailbox number to
immediately transfer to that mailbox without selecting a V-Tree menu
option.
b. Select the Functions for Special Keys option if it is not selected.
c. In the Dial Thru Timeout field, enter the number of seconds for the
system to wait for a keypress. This enables the system to determine
whether the...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-30
To define the Send a Requested Fax and Advance action:
1.  Assign the Send a Requested Fax and Adv ance action to a blank menu option. For
additional information, see the topic, Creating V-Trees, earlier in this chapter.
2.  Double-click the menu option that displays the Send a Requested Fax and Adv ance
icon. The Send a Requested Fax and Adv ance dialog box displays the prompt
number and comments from the prev ious...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-31
5.  In the Comments field, enter a description of the prompt. It is recommended that you
enter an exact transcription of the prompt to prov ide a quick reference of what
options the prompt v oices as well as any special instructions for selecting those
options. Note that the comments you enter are displayed on each menu action’s
dialog box to help you define each action.
6.  To specify V-Tree menu options, in...

17. W orking with V-Trees
Implementation and Service ManualDefining V-Tree Actions 17-32
If the number of fax documents av ailable is extensiv e, consider using the Send a
Requested Fax and Adv ance action, which requires the caller to enter the fax document
number.
This action is useful in Fax on Demand V-Trees.
To define the Send a Predefined Fax and Advance action:
1.  Assign the Send a Predefined Fax and Adv ance action to a blank menu option. For
additional information, see the topic, Creating...