Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
677 Feature-Related System Parameters 
17
Unknown Numbers Considered Internal for 
AUDIX
Appears when, on the System-Parameters Customer-Options screen, either the 
ISDN-PRI or ISDN-BRI Trunks field is 
y. This field controls the treatment of an 
ISDN number whose numbering plan identification is “unknown” in a QSIG 
centralized AUDIX arrangement. This field works in conjunction with the Calling 
Party...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
678 Feature-Related System Parameters 
17
US NI Calling Name for Outgoing Calls?
Field descriptions for page 7
Screen 91. Feature-Related System Parameters screenValid entries Usage
y/n
 Enter y to send a name on outgoing calls over NI PRI trunks. 
Important: Be sure you have validated that your service 
provider’s central office is capable of accepting calling name 
information from DEFINITY in this way....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
679 Feature-Related System Parameters 
17
Pull Transfer
Update Transferred Ring Pattern
Outpulse Without Tone
Wait Answer Supervision Timer
Refer to Unanswered DID Call Timer (seconds)
 for more information. 
Valid entries Usage
y/n
Enter y to enable the Pull Transfer feature on a system-wide 
basis. This allows either the transferring or transferred-to 
party to press the Transfer button to complete the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
680 Feature-Related System Parameters 
17
Misoperation Alerting
Misoperation Alerting should not be enabled if Call Prompting is optioned.
Repetitive Call Waiting Tone
Allow Conference via Flash
Repetitive Call Waiting Interval (sec)
Vector Disconnect Timer (min)
Enter the number of minutes, or blank that a trunk should remain connected to a 
vector.
Valid entries Usage
y
Enter y for misoperation recall...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
681 Feature-Related System Parameters 
17
Network Feedback During Tone Detection
Hear Zip Tone Following VOA?
This tone alerts a telephone user that the announcement has completed and a caller 
is now connected. CallMaster set and attendant console users hear double zip tone 
following the announcement. All other telephone users hear single zip tone. 
NOTE:
This field does not effect auto-answer zip tone...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
682 Feature-Related System Parameters 
17
Station Tone Forward Disconnect
Tone Forward Disconnect applies to any station other than one administered as a 
data endpoint, an attendant console, a BRI phone, an auto answer, or as an 
Outgoing Call Management (OCM) agent.
Level of Tone Detection
For the most part, this option is no longer required in today’s switching 
environment. It may be useful if your...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
683 Feature-Related System Parameters 
17
Date Format on 6400/8400 Terminals
The format of the date as displayed on the telephones.
On-hook Dialing on 6400/8400 Terminals
For 6400/8400 telephone users with speakerphones.
The next four fields control station-to-switch recall signal timing. If a flashhook 
interval (recall window) is required, the upper and lower bounds of the interval 
can be administered....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
684 Feature-Related System Parameters 
17
Upper Bound (msec)
Specifies the upper bound of the flashhook interval. Specifies the upper bound of 
the station-to-switch recall signal timing interval in milliseconds. Appears when 
Flashhook Interval is 
y. 
Lower Bound (msec)
The lower bound of the station-to-switch recall signal timing interval in 
milliseconds. Specifies the lower bound of the flashhook...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
685 Feature-Related System Parameters 
17
Enforce PNT-to-PNT Restrictions
This field appears only if Italian Protocol Enabled is 
y.
Field descriptions for page 8
Screen 92. Feature-Related System Parameters screen
Call Center System Parameters:
Expert Agent Selection (EAS) Enabled
To enable this field, either no ACD or vectoring hunt groups may exist or, existing 
ACD or vectoring hunt groups must be...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Screen reference 
686 Feature-Related System Parameters 
17
Minimum Agent-LoginID Password Length
Enter the minimum number of digits that must be administered as an EAS Agent’s 
LoginID password. Only appears if Expert Agent Selection (EAS) on the 
System-Parameters Customer-Options screen is 
y.
Direct Agent Announcement Extension
Direct Agent Announcement Delay
Only appears if Expert Agent Selection (EAS) or ASAI on the...