Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Performing a CMSADM Backup2-183
ProcedureB1. Enter cmsadm to access the CMS Administration menu. The CMS 
Administration menu appears:
2. Enter 3 to select the backup option. 
The program responds:
3. Enter the number for the tape drive installed on your system. The 
system responds:
The system calculates the approximate the number of tapes 
required for the backup. Please note that this is an approximation, 
and...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Performing a CMSADM Backup2-184
If the number of tapes required is one, the system responds:
If the number of tapes required is more than one, the system 
responds:
4. To begin the backup, insert the cartridge tape, wait for the tape to 
rewind and reposition, and then press Enter.
If CMS is turned on, the system responds:
The backup will need approximately 1 tape.
Please insert the first cartridge tape into ....

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Performing a CMSADM Backup2-185
5. To continue the backup, press Enter. A CMSADM backup may take 
several hours, depending on the speed of the system and the tape 
drive.
If only one tape is required, the system responds:
If only one tape was required, continue with Step9
. If more than one 
tape is required, the system responds:
Label all tapes with the tape number and the date of the backup. 
Set the tape...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Performing a CMSADM Backup2-186
6. Insert the next tape and press Enter to continue. When you insert 
the next tape, allow it to rewind and reposition before you press 
Enter. Repeat this step for any additional tapes.
After the system completes the backup, the system responds:
7. Insert the first tape and press Enter to continue. After the tape is 
verified, the system responds:
8. Remove the first tape and...

  Turning the System Over to the Customer CentreVu®  CMS R3V8 Software Installation and Setup
Overview3-1
Turning the System Over to the Customer3  
Overview3
This chapter describes how to test the CentreVu® Call Management System 
(CMS) software to ensure that the application is working properly before the 
system is turned over to the customer. Perform these procedures after:
lCompleting the initial computer installation and CMS setup
lCompleting a CMS software package upgrade.
Before you begin the...

  Turning the System Over to the Customer CentreVu®  CMS R3V8 Software Installation and Setup
Verifying the System Date and Time3-2
Verifying the System Date and Time3
Overview3This section describes how to verify that the Solaris operating system 
time and the current local time are the same.
Checking the 
Solaris System 
Date and Time
3
Verify that the system time is correct by entering date.
If the system time is correct, go to the “Testing the Connection to the TSC 
or COE” on page 3-5. Otherwise,...

  Turning the System Over to the Customer CentreVu®  CMS R3V8 Software Installation and Setup
Verifying the System Date and Time3-3
4. Enter the
 root password. The system responds:
5. At the prompt, enter the command date mmddHHMM[[cc]yy] to 
set the time and date. For example:
lmm (month): Enter the month (numeric). Range: 01-12 
(01=January, 02=February, and so on).
ldd (day): Enter the day of the month. Range: 01-31.
lHH (Hour): Enter the current hour of the day, military time. 
Range: 00-23.
lMM...

  Turning the System Over to the Customer CentreVu®  CMS R3V8 Software Installation and Setup
Verifying the System Date and Time3-4
Setting the 
System Country 
and Time Zones
3
1. Edit the /etc/default/init file and set the TZ variable to 
equal the appropriate value in the /usr/share/lib/zoneinfo 
directory, as shown in the following example:
As an example for Mountain Standard Time, the TZ variable can be 
set to MST or US/Mountain. The entry in the init
 file is 
essentially a relative path name from...

  Turning the System Over to the Customer CentreVu®  CMS R3V8 Software Installation and Setup
Testing the Connection to the TSC or COE3-5
Testing the Connection to the TSC or COE3
Overview3The information in this section is used to verify that the TSC or COE can 
connect to the CMS computer. This connection allows the TSC or COE to 
do remote maintenance.
Testing the 
Remote Access 
Port
3
This section describes how to redirect the remote console port using the 
Solaris software package. Redirecting the...

  Turning the System Over to the Customer CentreVu®  CMS R3V8 Software Installation and Setup
Testing the Connection to the TSC or COE3-6
Redirecting the 
Console to the 
Remote Console
3
1. Dial in from the remote console to the remote console modem 
(port A on a 
SPARCserver, Enterprise 3000, or Enterprise 3500; 
port B on an 
Ultra 5), and log in as root.
2. Remove the port monitor by entering the following:
/cms/install/bin/abcadm -r ttyX (where X is a or b)
The program responds as follows:
3. Enter...