Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual

  Maintaining the CMS Software CentreVu®  CMS R3V8 Software Installation and Setup
Adding the Informix SQL Package4-11
Adding the Informix SQL Package4
This procedure installs a new Informix SQL package on a system where 
the Informix SE (Standard Engine) and ILS (International Language 
Supplement) packages are already installed.
Before you begin, obtain the 
“INFORMIX-SQL” CD, and the serial 
number and serial number key for the Informix SQL and Informix SE 
software packages. The serial number...

  Maintaining the CMS Software CentreVu®  CMS R3V8 Software Installation and Setup
Adding the Informix SQL Package4-12
8. Enter:
./installcon
The program responds:
Your existing INFORMIX shared libraries, if any, 
will be replaced and upgraded.
Are you sure? [yes/no]  
9. Enter: y
The program responds:
Is I-Connect being installed along with Informix 
Dynamic Server with Universal Data Option (Release 
9, requires to be run as user “informix”)?
(yes or no)
10. Enter: n
The program responds:
WARNING!...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Overview5-1
Solving Installation-Related Problems5  
Overview5
This chapter provides information to assist in solving related which may 
occur during CMS installation. The following installation-related problems are 
described:
lTroubleshoot a Solstice DiskSuite* Software Installation
lFix a Solaris† Patch Installation
lListing Pkgchk Errors
lSolving X.25 License Installation Problems
lCheck Installed Solaris...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-2
Troubleshooting a Solstice DiskSuite Software Installation5
The Solstice DiskSuite software package allows multiple disk partitions to 
be logically combined to create a single large partition. Using the 
Solstice 
DiskSuite
 package allows CMS databases to span multiple disks as it 
increases in size.
To troubleshoot problems with the 
Solstice...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-3
Problems with CMS 
Administration 
Scripts
5
Use the pkginfo -l SUNWmd command to verify that the Solstice 
DiskSuite
 software is installed.
If it has not been installed, you may have to reinstall the operating system 
and repartition your disks. Once the software has been installed, you 
must use the olds script to set up the environment so CMS can...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-4
2. If you find no disk problem, or if the state database problem persists 
after the disk has been repaired, use the metadb command to 
remove and re-create the state database causing the problem. For 
example, use the following commands:
/usr/opt/SUNWmd/sbin/metadb -d mddb01
/usr/opt/SUNWmd/sbin/metadb -a mddb01
Metadevice 
Problems
5
Use the...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-5
Problems with the 
/cms File System
5
Use the following steps to check the /cms file system for errors:
1. Log in as 
root.
2. Enter the following:
vi /etc/vfstab
The file will appear similar to the following:
3. Add a pound sign (#) at the beginning of the /dev/md/dsk/d19 
line. This “comments out” that line.
4. Write and quit the file.
5. Reboot the...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-6
8. Enter the following:
vi /etc/vfstab
The file will appear similar to the following:
9. Delete the pound sign (#) at the beginning of the 
/dev/md/dsk/d19 line. This “uncomments” that line.
10. Write and quit the file.
11. Mount the CMS file system by entering:
mount /cms
If you have trouble mounting /cms:
lVerify that the /cms directory exists by...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-7
Common Error 
Messages
5
This section presents, in alphabetical order, the messages commonly 
associated with installing and setting up the 
Solstice DiskSuite software 
to work with a CMS system. Each message is accompanied by its 
probable cause and the likely solution.
Message Cause Solution
/cms: Deadlock 
situation 
detected/avoidedBoth CMS and the...

  Solving Installation-Related Problems CentreVu®  CMS R3V8 Software Installation and Setup
Troubleshooting a Solstice DiskSuite Software Installation5-8
metadb: systemname: 
devicename: has a 
metadevice database 
replicaThere are already state 
database replicas existing 
on the indicated system and 
device.No further action is required.
metainit: 
systemname: 
/etc/opt/SUNWmd/md
.tab line 12: d19: unit 
already set upAn initial setup of the file 
system has already been 
performed.If you are trying to...