Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-163
4. Access the CMS Administration menu by entering:
cmsadm
The program responds:
5. Select the pkg_install option. The program responds:
The system displays only feature packages that are authorized 
but not yet installed.
6. Enter the number that corresponds to the External Call History 
package (in this example, 2). The program responds:
Lucent Technologies CentreVu(R) Call...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-164
7. Enter the name of the computer where call records will be collected. 
The program responds:
8. Press Enter. The program responds:
9. Press Enter. The program responds:
10. Enter the password for nuucp of the receiving computer that was 
administered in uucp. The program responds:
11. Enter the CMS port administered for the Call History Reporting 
machine. This port can either...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-165
12. Enter the speed that the connection between the CMS and Call 
History Reporting machine will be using. The program responds:
13. Enter the number of call records to be held in the buffer if the Call 
History machine cannot accept the data. (This step reserves disk 
space; therefore, sufficient disk space must be available.)
This step is repeated for each administered A.
The...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-166
If the External Call History package is installed successfully, the 
program responds: 
You may edit this file in order to add comments about the packages 
that were installed or authorized.
If you need to install Forecasting, go to “Installing the Forecasting 
Package” on Page 2-157.
If you are not installing any other feature packages, do the following to 
turn on CMS:
1. Access...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up the Remote Console2-167
Setting Up the Remote ConsoleB
OverviewBThis section describes how to redirect the remote console port using the 
Solaris software package. Redirecting the console allows the TSC to dial 
in and do remote maintenance. The port used for remote console access 
differs depending on the hardware platform:
Platform 
Considerations
B
lAll platforms.
Administering 
the Remote 
Console...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up the Remote Console2-168
2. Enter y. The program responds:
3. Enter the following
 to administer the remote console port:
/cms/install/bin/abcadm -i -b 9600 ttyX 
(where X is “a” or “b”)
The program responds:
The remote console port has been administered.
Using the 
Remote Console 
Port
B
Use the remote console port functions on a CMS computer by:
lredirecting the console from the local console to the...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up the Remote Console2-169
3. Enter y. The program responds:
4. Redirect the console to the remote console port by entering the 
following:
/cms/install/bin/abcadm -c -b 9600 ttyX
The program responds:
5. Enter y. The system will automatically reboot, and the remote 
console port will come up as the console.
As the system reboots, shut down messages appear on the local 
console. When the system starts to...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up the Remote Console2-170
The program responds:
8. Enter y. The system automatically reboots and the remote console 
port comes up as a regular dial-in port with the login: prompt 
displayed.
As the system reboots, the shutting-down messages appears on the 
remote console. When the system starts to come back up, the 
system boot diagnostics should appear on the local console. After 
the system reboots, a...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up the NTS2-171
Setting Up the NTSB
OverviewBEach Network Terminal Server (NTS) needs to be set up so it will be 
recognized on the network. The following networking items need to be 
set up:
lInternet address
lSubnet mask
lPreferred load host internet address (the address of one or more 
CMS computer)
lBroadcast address
lType of IP packet encapsulation.
This procedure needs to be completed on each NTS...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up the NTS2-172
PrerequisitesBObtain the network IP address and NTS IP address for each NTS you are 
administering. The NTS number depends on the total number of ports 
required for the system and the type of NTS.
ProcedureB1. Edit the hosts file by entering the following:
vi /etc/hosts
2. Add a separate line in this file for each NTS that corresponds to the 
addresses from the Prerequisites table. The...