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Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual

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Page 151

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-133
This example shows the recommended default IP addressing 
scheme for a second network interface. The host name for the 
second network interface is the CMS computer hostname with “_1” 
as a suffix.
3. Press the Esc key to leave the edit mode.
4. Enter :w! to overwrite the existing file.
5. Enter :q to quit editing the file.
6. Create a new host name file for the second network interface by...

Page 152

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-134
8. Press the Esc key to leave the edit mode.
9. Enter :wq to write and quit editing the file.
Editing the 
/etc/defaultrouter 
File
2
If the connection between the CMS computer and the switch is going 
through a customer’s network, you will have to set up a default network 
router.
1. Create a default router file by entering the following:
vi /etc/defaultrouter
2. Add a line to this new file...

Page 153

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-135
Setup Methods2You can set up the CMS feature package using one of two methods:
a.Interactively from a terminal — Using the interactive option, the 
program prompts you for the necessary information to set up the 
CMS application (for example, system type, number of agents, 
trunks, vectors, VDNs, and so on).
To set up the CMS application using this option, see “Setting Up 
CMS Interactively...

Page 154

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-136
2. Access the CMS Services menu by entering the following:
cmssvc
The program responds:
3. Enter 4 to select the setup option.
If system setup has already been done, the program responds:
Lucent Technologies CentreVu(R) Call Management System Services Menu
Select a command from the list below.
1) auth_display Display feature authorizations
2) auth_set Authorize capabilities/capacities
3)...

Page 155

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-137
4. Enter y to continue with the setup, or enter n to exit setup. If you 
enter y, the program responds:
5. Enter the number for the language used on this system. If setup has 
been done previously, the customer CMS data is now initialized, 
which can take up to 30 minutes. When finished, the program 
responds:
Select the language for this server:
All languages are ISO Latin except Japanese....

Page 156

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-138
6. Enter the host name of the computer. This name was assigned 
during the factory installation procedures and is used by the TSC to 
maintain and identify this specific system. The program responds:
7. Enter the number to specify the type of cartridge tape you are using 
as the backup device. The program responds:
Enter the default backup device path.
The correct device path will show...

Page 157

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-139
9. Enter the number of ACDs to be administered. This number may be 
less than the number of ACDs authorized. The program responds:
10. Enter the name for the switch associated with ACD 1. The program 
responds:
11. Enter the number that represents the switch model associated with 
this ACD. Use the following table to determine the correct switch 
model. See 
CentreVu® CMS Switch Connections...

Page 158

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-140
If the switch supports vectoring and vectoring is authorized, the 
following message appears; otherwise, go to Step14
:
12. Enter y if vectoring is enabled on this switch; otherwise, enter n. 
The following message appears if vectoring is enabled, the switch 
supports EAS, and EAS is authorized. If the message does not 
appear, go to Step14
.
13. Enter y if EAS is enabled on this switch;...

Page 159

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-141
14. Enter y if the CMS is located in the U.S., then go to Step16
. If you 
answer n, the program responds:
15. Enter the Phantom Abandon Call Timer value.
The Phantom Abandon Call Timer value can be changed through 
the cmssvc menu using the swsetup option.
The program responds:
The local and remote port assignments must be symmetrical 
between the switch and the CMS. For example, if the CMS...

Page 160

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-142
17. Enter the remote port or channel number on the switch.
You must now select how the CMS platform is connected to the 
DEFINITY switch for message transport. The program responds:
18. If you enter 1 to select X.25, the program continues with Step22
. 
If you enter 2 to select TCP/IP, which is available with 
DEFINITY 
ECS Release 7 or later, the program continues with Step19
.
19. The...
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