Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-153
After you have entered all the appropriate values, enter :wq to 
write and quit the file.
Running Setup with a 
Flat File
2
1. Enter cd to change to the root directory.
2. Access the CMS Services menu by entering:
cmssvc
#Number of unmeasured facilities (0 to (Maximum trunks - Number of trunks)):
10
# Minimum number of call work codes based on switch type:
# Release(s)...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-154
The program responds:
3. Enter 4 to select the setup option. If setup has been done 
previously, the program responds:
Lucent Technologies CentreVu(R) Call Management System Services 
Menu
Select a command from the list below.
1) auth_display Display feature authorizations
2) auth_set Authorize capabilities/capacities
3) run_cms Turn CentreVu CMS on or off
4) setup Set up the initial...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-155
4. Enter y. The program responds:
5. Enter the number for the language used on this system. The 
program responds:
6. Enter 2 to select the flat file option. The program responds:
7. Verify that the installation completed successfully by entering the 
following:
tail -f /cms/install/logdir/admin.log
Select the language for this server:
All languages are ISO Latin except Japanese. Selection of...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Setting Up CMS2-156
The -f option in the tail command updates the console as 
messages are written to the admin.log file. All failure messages 
are logged in this file. The CMS software is successfully set up when 
you see a message similar to the following:
You may edit this file and add comments about the packages that 
were installed or authorized.
8. Press Delete to break out of the tail -f command.
If you...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-157
Installing Feature Packages2
Use the procedures in this section to install the following feature 
packages:
lForecasting
lExternal Call History (ECH).
Customers can install these
 CMS feature packages if they have been 
authorized during CMS setup.
Installing the 
Forecasting 
Package
2
Overview2Use the procedure in this section to install the Forecasting feature 
package....

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-158
The program responds:
2. Enter 1 to select the auth_display option. The system lists the 
current authorizations (for example):
3. Verify that the system is authorized to install the Forecasting 
package.
If Forecasting is not authorized but should be, go to “Setting 
Authorizations” on Page 2-118.
Lucent Technologies CentreVu(R) Call Management System Services 
Menu
Select a...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-159
4. Access the CMS Administration menu by entering:
cmsadm
The program responds:
5. Select the pkg_install option. The program responds:
The pkg_install option menu displays only those feature 
packages that are authorized but not yet installed.
6. Enter the number that corresponds to the Forecasting package. The 
program responds:
Lucent Technologies CentreVu(R) Call Management...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-160
When creation of the Forecasting database tables is completed, the 
program responds:
If the program determines that you do not have enough file space, 
you will get the following warning message:
7. Verify that the installation completed successfully by entering the 
following:
tail /cms/install/logdir/admin.log
The Forecasting package is successfully installed when you see this...

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-161
When you are finished installing feature packages, do the following to 
turn on CMS:
1. Access the CMS Services menu by entering cmssvc.
The menu appears.
2. Enter 3 to select the run_cms option.
3. Enter 1 to turn on CMS.
CMS turns on.
Installing the 
External Call 
History Package
2
Overview2Use these procedures to install the External Call History feature package....

  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing Feature Packages2-162
Procedure21. Access the CMS Services menu by entering:
cmssvc
The program responds:
2. Enter 1 to select the auth_display option. The program 
responds by displaying the current authorizations (for example):
3. Verify that the system is authorized for the External Call History 
package.
If External Call History is not authorized but should be, go to 
“Setting Authorizations” on...