Lexmark X204n User Manual

							Lexmark X203n and X204n Series
Users Guide
August 2011 www.lexmark.com
Machine type(s):
7011
Model(s):
200, 215, 300, 315
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							Contents
Safety information.......................................................................................9
Learning about the printer.........................................................................11
Thank you for choosing this printer!.......................................................................................................11
Finding information about the printer....................................................................................................11
Selecting a location for the printer..........................................................................................................12
Printer configurations.............................................................................................................................13
Basic functions of the scanner.................................................................................................................15
Understanding the ADF and scanner glass..............................................................................................16
Understanding the printer control panel................................................................................................17
Additional printer setup.............................................................................21
Attaching cables......................................................................................................................................21
Installing printer software.......................................................................................................................21
Verifying printer setup............................................................................................................................22
Printing a menu settings page .......................................................................................................................... 22
Printing a network setup page.......................................................................................................................... 22
Installing the printer on a wired network...............................................................................................23
Minimizing your printers environmental impact........................................25
Saving paper and toner...........................................................................................................................25
Using recycled paper ........................................................................................................................................ 25
Conserving supplies .......................................................................................................................................... 25
Saving energy..........................................................................................................................................26
Using Eco‑Mode................................................................................................................................................ 26
Adjusting Power Saver ...................................................................................................................................... 27
Recycling..................................................................................................................................................27
Recycling Lexmark products ............................................................................................................................. 27
Recycling Lexmark packaging............................................................................................................................ 27
Returning Lexmark cartridges for reuse or recycling ........................................................................................ 28
Reducing printer noise............................................................................................................................28
Loading paper and specialty media............................................................30
Setting the Paper Size and Paper Type....................................................................................................30
Configuring Universal paper settings......................................................................................................30
Loading the paper tray............................................................................................................................32
Using the manual feeder.........................................................................................................................35
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							Paper capacities......................................................................................................................................37
Paper and specialty media guidelines.........................................................38
Paper guidelines......................................................................................................................................38
Paper characteristics......................................................................................................................................... 38
Unacceptable paper.......................................................................................................................................... 39
Selecting paper ................................................................................................................................................. 39
Selecting preprinted forms and letterhead ...................................................................................................... 39
Using recycled paper and other office papers .................................................................................................. 40
Storing paper...........................................................................................................................................40
Supported paper sizes, types, and weights.............................................................................................41
Paper types and weights supported by the printer .......................................................................................... 41
Paper sizes supported by the printer................................................................................................................ 41
Printing......................................................................................................43
Printing a document................................................................................................................................43
Printing on both sides of the paper (duplexing)......................................................................................43
Printing specialty documents..................................................................................................................44
Tips on using letterhead ................................................................................................................................... 44
Tips on using transparencies ............................................................................................................................ 44
Tips on using envelopes .................................................................................................................................... 45
Tips on using labels ........................................................................................................................................... 46
Tips on using card stock .................................................................................................................................... 46
Printing information pages......................................................................................................................47
Printing a font sample list ................................................................................................................................. 47
Canceling a print job................................................................................................................................47
Canceling a print job from the printer control panel ........................................................................................ 47
Canceling a print job from the computer ......................................................................................................... 47
Copying......................................................................................................49
Making copies.........................................................................................................................................49
Making a quick copy ......................................................................................................................................... 49
Copying using the ADF ...................................................................................................................................... 49
Copying using the scanner glass ....................................................................................................................... 50
Copying on both sides of the paper (duplexing) ............................................................................................... 50
Copying photos........................................................................................................................................51
Copying on specialty media.....................................................................................................................52
Copying to transparencies ................................................................................................................................ 52
Copying to letterhead ....................................................................................................................................... 52
Customizing copy settings.......................................................................................................................53
Copying from one size to another .................................................................................................................... 53
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							Reducing or enlarging copies ............................................................................................................................ 53
Making a copy lighter or darker ........................................................................................................................ 54
Adjusting copy quality ...................................................................................................................................... 54
Collating copies ................................................................................................................................................. 55
Copying multiple pages onto a single sheet ..................................................................................................... 55
Pausing the current print job to make copies.........................................................................................56
Canceling a copy job................................................................................................................................56
Improving copy quality............................................................................................................................56
E-mailing....................................................................................................58
Getting ready to e-mail...........................................................................................................................58
Setting up the e-mail function .......................................................................................................................... 58
Setting up the address book ............................................................................................................................. 58
Creating an e-mail shortcut using the Embedded Web Server...............................................................59
E-mailing a document..............................................................................................................................59
Sending an e-mail using the keypad ................................................................................................................. 59
Sending an e‑mail using a shortcut number ..................................................................................................... 60
Sending an e-mail using the address book ....................................................................................................... 61
Canceling an e-mail.................................................................................................................................61
Faxing........................................................................................................62
Getting the printer ready to fax..............................................................................................................62
Initial fax setup ................................................................................................................................................. 62
Choosing a fax connection ................................................................................................................................ 63
Connecting to an analog telephone line ........................................................................................................... 64
Connecting to a DSL service .............................................................................................................................. 64
Connecting to a PBX or ISDN system ................................................................................................................ 65
Connecting to a distinctive ring service ............................................................................................................ 65
Connecting the printer and a telephone or answering machine to the same telephone line .......................... 66
Connecting to an adapter for your country or region ...................................................................................... 68
Connecting to a computer with a modem ........................................................................................................ 72
Setting the outgoing fax name and number ..................................................................................................... 73
Setting the date and time ................................................................................................................................. 73
Sending a fax...........................................................................................................................................74
Sending a fax using the printer control panel ................................................................................................... 74
Sending a fax using the computer .................................................................................................................... 74
Sending a fax at a scheduled time .................................................................................................................... 75
Creating shortcuts...................................................................................................................................76
Creating a fax destination shortcut using the Embedded Web Server ............................................................. 76
Creating a fax destination shortcut using the printer control panel................................................................. 76
Using shortcuts and the address book....................................................................................................77
Using fax shortcuts ........................................................................................................................................... 77
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							Using the address book .................................................................................................................................... 77
Customizing fax settings..........................................................................................................................78
Changing the fax resolution .............................................................................................................................. 78
Making a fax lighter or darker .......................................................................................................................... 78
Blocking junk faxes............................................................................................................................................ 78
Viewing a fax log ............................................................................................................................................... 79
Canceling an outgoing fax.......................................................................................................................79
Understanding fax options......................................................................................................................79
Original Size ...................................................................................................................................................... 79
Content ............................................................................................................................................................. 79
Resolution ......................................................................................................................................................... 80
Darkness ........................................................................................................................................................... 80
Improving fax quality...............................................................................................................................80
Forwarding a fax......................................................................................................................................80
Scanning to a computer..............................................................................82
Scanning to a computer..........................................................................................................................82
Understanding scan profile options........................................................................................................83
Improving scan quality............................................................................................................................84
Using the Scan Center software..............................................................................................................85
Understanding the Scan Center features.......................................................................................................... 85
Understanding printer menus....................................................................86
Menus list................................................................................................................................................86
Paper menu.............................................................................................................................................86
Default Source menu ........................................................................................................................................ 86
Size/Type menu ................................................................................................................................................ 87
Paper Texture menu ......................................................................................................................................... 89
Paper Weight menu .......................................................................................................................................... 90
Custom Types menu ......................................................................................................................................... 90
Custom Scan Sizes menu .................................................................................................................................. 91
Universal Setup menu....................................................................................................................................... 92
Reports menu..........................................................................................................................................93
Reports menu ................................................................................................................................................... 93
Settings menu..........................................................................................................................................94
General Settings menu ..................................................................................................................................... 94
Copy Settings menu .......................................................................................................................................... 96
Fax Settings menu............................................................................................................................................. 98
Print Settings................................................................................................................................................... 102
Network/Ports menu.............................................................................................................................106
Standard Network or Network  menus ..................................................................................................... 106
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							Network Reports menu .................................................................................................................................. 107
Network Card menu........................................................................................................................................ 108
TCP/IP menu ................................................................................................................................................... 108
IPv6 menu ....................................................................................................................................................... 109
USB menu ....................................................................................................................................................... 110
Set Date and Time.................................................................................................................................111
Maintaining the printer............................................................................114
Cleaning the exterior of the printer......................................................................................................114
Cleaning the scanner glass....................................................................................................................115
Cleaning the ADF separator rollers.......................................................................................................116
Storing supplies.....................................................................................................................................118
Checking the status of supplies from a network computer..................................................................118
Ordering supplies..................................................................................................................................119
Ordering toner cartridges ............................................................................................................................... 119
Ordering a photoconductor kit ....................................................................................................................... 119
Replacing supplies.................................................................................................................................120
Replacing the toner cartridge ......................................................................................................................... 120
Replacing the photoconductor kit .................................................................................................................. 122
Moving the printer to another location................................................................................................125
Shipping the printer..............................................................................................................................126
Administrative support............................................................................127
Finding advanced networking and administrator information.............................................................127
Using the Embedded Web Server.........................................................................................................127
Viewing reports.....................................................................................................................................127
Checking the device status....................................................................................................................128
Setting up e‑mail alerts.........................................................................................................................128
Restoring the factory default settings...................................................................................................128
Troubleshooting.......................................................................................129
Checking an unresponsive printer.........................................................................................................129
Printer control panel display is blank or displays only diamonds..........................................................129
Partial document or photo print, copies, or scans................................................................................129
Check the document placement ..................................................................................................................... 129
Check the paper size setting ........................................................................................................................... 129
Reinstall the toner cartridge ........................................................................................................................... 129
Understanding printer messages..........................................................................................................130
Close front door .............................................................................................................................................. 130
Invalid Engine Code ........................................................................................................................................ 130
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							Load  with  ........................................................................................................................................ 130
Network/Network  .................................................................................................................................... 130
Programming Engine Code DO NOT POWER OFF ........................................................................................... 130
Programming System Code DO NOT POWER OFF .......................................................................................... 130
Cartridge is low ............................................................................................................................................... 130
Waiting............................................................................................................................................................ 131
31.yy Replace defective or missing cartridge ................................................................................................. 131
30 Invalid refill, change toner cartridge.......................................................................................................... 131
32 Replace unsupported cartridge ................................................................................................................. 131
34 Short paper ................................................................................................................................................ 131
37 Insufficient memory to collate job............................................................................................................. 131
38 Memory full ............................................................................................................................................... 131
39 Complex page, some data may not have printed ...................................................................................... 132
54 Standard network software error .............................................................................................................. 132
54 Network  software error ...................................................................................................................... 132
56 Standard USB port disabled ....................................................................................................................... 132
84 PC Kit life warning ...................................................................................................................................... 132
84 Replace PC Kit ............................................................................................................................................ 132
88.yy Cartridge is low...................................................................................................................................... 132
200–250 paper jam ......................................................................................................................................... 133
290–294 paper jams ....................................................................................................................................... 133
840.01 Scanner Disabled ................................................................................................................................ 135
840.02 Scanner Auto Disabled ........................................................................................................................ 135
Clearing jams.........................................................................................................................................136
Avoiding jams.................................................................................................................................................. 136
200–201 paper jam ......................................................................................................................................... 137
202 paper jam ................................................................................................................................................. 139
241 paper jam ................................................................................................................................................. 141
251 paper jam ................................................................................................................................................. 142
Solving printing problems.....................................................................................................................143
Jobs do not print ............................................................................................................................................. 143
Multiple‑language PDFs do not print .............................................................................................................. 144
Job takes longer than expected to print ......................................................................................................... 144
Incorrect characters print ............................................................................................................................... 144
Large jobs do not collate................................................................................................................................. 145
Unexpected page breaks occur....................................................................................................................... 145
Solving copy problems..........................................................................................................................145
Copier does not respond ................................................................................................................................ 145
Scanner unit does not close ............................................................................................................................ 145
Poor copy quality ............................................................................................................................................ 146
Solving scanner problems.....................................................................................................................147
Checking an unresponsive scanner ................................................................................................................. 147
Scan was not successful .................................................................................................................................. 147
Scanning takes too long or freezes the computer .......................................................................................... 148
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							Poor scanned image quality............................................................................................................................ 148
Cannot scan from a computer ........................................................................................................................ 148
Cannot create a Scan Profile ........................................................................................................................... 149
Solving fax problems.............................................................................................................................149
Caller ID is not shown ..................................................................................................................................... 149
Cannot send or receive a fax .......................................................................................................................... 149
Can send but not receive faxes ....................................................................................................................... 151
Can receive but not send faxes ....................................................................................................................... 151
Received fax has poor print quality ................................................................................................................ 152
Solving paper feed problems.................................................................................................................153
Paper frequently jams..................................................................................................................................... 153
Paper jam message remains after jam is cleared ........................................................................................... 153
Solving print quality problems..............................................................................................................153
Isolating print quality problems ...................................................................................................................... 153
Blank pages ..................................................................................................................................................... 154
Characters have jagged or uneven edges ....................................................................................................... 154
Clipped images................................................................................................................................................ 155
Gray background............................................................................................................................................. 155
Ghost images .................................................................................................................................................. 155
Incorrect margins ............................................................................................................................................ 156
Paper curl........................................................................................................................................................ 157
Print is too dark .............................................................................................................................................. 157
Print is too light............................................................................................................................................... 158
Skewed print ................................................................................................................................................... 159
Solid black or white streaks appear on transparencies or paper.................................................................... 159
Streaked horizontal lines ................................................................................................................................ 160
Streaked vertical lines ..................................................................................................................................... 161
Toner fog or background shading appears on the page ................................................................................. 161
Toner rubs off ................................................................................................................................................. 162
Toner specks ................................................................................................................................................... 162
Transparency print quality is poor .................................................................................................................. 163
Embedded Web Server does not open.................................................................................................163
Check the network connections ..................................................................................................................... 163
Check the network settings ............................................................................................................................ 163
Contacting Customer Support...............................................................................................................163
Notices.....................................................................................................164
Product information..............................................................................................................................164
Edition notice........................................................................................................................................164
Power consumption..............................................................................................................................167
Index........................................................................................................181
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							Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use only the power cord provided with this product or the manufacturers authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturers instructions and local
regulations.
CAUTION—POTENTIAL INJURY:  Follow these guidelines to avoid personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Use the handholds located on both sides of the printer to lift it.
Make sure your fingers are not under the printer when you set it down.
Before setting up the printer, make sure there is adequate clearance around it.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Safety information
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							SAVE THESE INSTRUCTIONS.
Safety information
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