Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0018-61307File  Has Incorrect Attributes.  Data =  , 
This is an internal error.  Normally no further action is required.  If this error occurs frequently, contact
technical support.
1501Error  Reported While Accessing Call-History File
While preparing a Talking Classifieds report, the VP system was unable to access the call history file
RCALL.HST.  Make sure this file is not corrupted.  (If the file had been missing at start-up, the VP system
would have warned you...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-71508You Must Enter a Filename for the RESULTS File
When exiting from an Outbound Telemarketing box screen, there must be a filename in the RESULTS
field.
1509Telemarketing Source File  Does Not Exist
When exiting from an Outbound Telemarketing box screen, the filename in the SOURCE field must be the
name of an existing file.
1510Holiday  Does Not Have a Valid Date
You entered an invalid date for the holiday indicated.  Enter a valid date, or select NONE for the...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-81802Cannot Add Box 
This error is encountered while attempting to add the specified box to the database.  If you are running the
demonstration program, the VP system allows a maximum of 25 boxes in the database.  If you are not
running the demonstration program, exit to DOS and try again.
1803Cannot Add Box 
This error is encountered while attempting to add the specified box to the database.  If you are running the
demonstration program, the VP system allows a...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-91812Box  Does Not Exist
You have attempted to select a box that does not exist in the database.  If you are trying to add a new box
to the database, use the  key.
1813Box  is a -Box
You have attempted to select a box that does exist in the database, but is not of the type you are currently
displaying.  Press  to go back to the Box menu, and select the appropriate box type.
1814Box  is Open - You Cannot Access it Right Now
You have tried to display the...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-102105Cannot Open Destination File  to Copy from Box  to Box 
While copying a message file, the VP system was unable to open a file into which the copy should be
placed.  This will probably result in a message not being forwarded properly or not being broadcast
properly.  Make sure a file with this name does not have read-only attributes.
2106Cannot Open Source File  to Copy from Box  to Box 
While copying a message file, the VP system was unable to open the...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-112403Less than  Minutes of Recording-Time Left on Disk
This is a warning that the hard drive is almost full.  If there are between 2 and 5 minutes left, this warning
is repeated every 30 seconds.  If there are less than 2 minutes left, the warning is repeated, and the VP
system does not accept messages for mailboxes, informing callers that the system is temporarily out of
space.
2502Internal Voice / Fax Error  (Data =)
This is an internal error.  Report it to...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-122703Cannot Read Data for Mail Box  in Group Box 
While the VP system was delivering a Group box message to the members of the Group box, it was
unable to find one of the members in the database.  Since group distribution of messages is performed in
the background (when the system has some free time), it is possible that the mailbox was deleted while
the message was still pending.  If this is not the case, check that the box database file (BDTABASE.DVM) is
not...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-13list of telephone numbers that are barred.  It was unable to open that file.  Make sure the file exists and is
in the proper directory.
3101Driver Error  Reported While Reading Driver Version
The VP system encountered an error when it tried to get the version number of the voice board driver.
See error 6306 for a list of possible driver errors.
3102Driver Error  Reported While Setting System Configuration
The voice board driver reported an error while the VP...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-143108Error  in GetEvent During Initialization
This error occurs when initializing a Dialogic D42D-SX, -SL, or -NS board.  Try re-booting the
computer.  If error persists, replace the Dialogic board.
3201Error  Opening Call log File 
The VP system was unable to open the file VOICMAIL.LOG.  This file contains the call logging information
for the current day’s calls.  If the problem persists, contact technical support.
3202Error  Storing Daily Log File  (Data =)...

INSTALLATION AND MAINTENANCE MANUAL 4/0018-153502No Tone Detected During Call-Analysis on Line  (Box )
While the VP system was making a call, it did not detect any tone for 60 seconds after dialing the
telephone number.
3601Error Delivering Message  to Mail Box 
When the VP system tried to insert a new message into the specified box, an error was encountered.  If
the problem persists, contact technical support.
3603Setting Message Notification for Box  - Not a Mail Box
The VP system maintains a queue of...