Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0013-14· Consolidating the tones.
· Testing the new tones.
13.2.3 Starting the PBXpert Program
To start PBXpert:
1. Re-boot the PC.
2. When the menu appears offering the option to run the voice mail program or exit to DOS, select
option 2 (Exit to DOS).
3. At the DOS prompt, type TRAIN then press .
4. The Dialogic drivers load.  Once they load, a message displays, indicating that the boards are
installed.  If the message reads, SERVER ALREADY RESIDENT begin again...

INSTALLATION AND MAINTENANCE MANUAL 4/0013-1513. Press  for OK. The MAIN screen displays.
13.2.5 Creating a New PBXpert Tone Definitions File (TSF File)
To create a new PBXpert tone definitions file:
1. From the PBXpert MAIN screen, press  to access the File menu.
2. Select NEW then press . The MAIN screen re-displays, with no tone definition files listed.
3. Press  to access the Learn menu.
4. Select LEARN NEW then press . You are prompted to enter the PBX make and model.
5. Enter the PBX make and...

INSTALLATION AND MAINTENANCE MANUAL 4/0013-162. Press . The PBX name should now also appear on the CONSOLIDATE SETS list.
3. Press  to access the TONE SETS menu.
4. Select CONSOLIDATE then press .
5. In the window that displays, verify the field DIAL TONE DEFINITION TO OVERWRITE is set to LOCAL
(use the  key to move between fields).
6. Verify the field USE DEFAULT TONE DEFINITIONS IN CONSOLIDATE is set to YES.
7. Press  for OK. A message displays indicating that the consolidation is complete. Press
 to...

INSTALLATION AND MAINTENANCE MANUAL 4/0013-17· The cadence of the actual ringing of a telephone set is not be the same cadence as the ring-back
tone that is heard by the calling party (in this case the Dialogic board).
· You understand any unique tones provided by the telephone system.  The three most used tones
are ring-back, busy, and re-order (fast busy), but the system may have other unique.
13.3.1 Connecting Lines for PBXpert/32 Training to the Board
The PBXpert/32 program requires that two...

INSTALLATION AND MAINTENANCE MANUAL 4/0013-1811. Access the File menu, and select Save.  You are prompted to indicate a filename.  Assign a name that
is descriptive of the phone system type.  The file extension .TSF is automatically assigned.
12. Access the Tones menu again, and select the Activate option.
13. To confirm the tone file is now appropriately defined and loaded, from the Windows NT desktop,
select the Start button, then choose Programs / Dialogic System Software / Advanced Tone Features.
The...

INSTALLATION AND MAINTENANCE MANUAL 4/0014-114. Making Backups
If the VP system has a hard drive or other system failure, the site can lose some or all of the system data.
Without a current backup, you may need to re-install the VP system and re-enter all of the system
programming.  It is strongly recommended that the VP system installer and on-site VP system supervisor
work closely to ensure system backups are frequently made.
Note:See section 16 for information on where VP system files are stored.14.1...

INSTALLATION AND MAINTENANCE MANUAL 4/0014-214.1.2 Copying the Database and Setup Files
To create a backup copy of the database and setup files:
1. Insert Backup Disk 2 in drive A.
2. At the DOS prompt, go to the VP system directory by typing CD \VM then pressing .
3. Copy the database files by typing COPY *.DVM A: then pressing .
4. Copy the other configuration files by typing:
COPY *.CFG A: then pressing 
COPY TRANS*.* A:\ then pressing 
COPY NUMLINES.TXT A:\ then pressing 
COPY SWITCHES.TXT A:\ then...

INSTALLATION AND MAINTENANCE MANUAL 4/0014-34. Remove Backup Disk 3, and insert Backup Disk 4.
5. Copy the recorded names by typing XCOPY NM*.* A: /M /E /S then pressing .
6. Remove Backup Disk 4, and insert Backup Disk 5.
7. Copy the recorded messages by typing XCOPY MG*.* A: /M /E /S then pressing .
Note:If you have a problem copying the files using XCOPY with switches, you can reset the switchesand start over by typing ATTRIB +A *.* /S then pressing  at the C:\VM\M directoryprompt.14.1.4 Automating...

INSTALLATION AND MAINTENANCE MANUAL 4/0014-414.2.2 Restoring the Database and Setup Files
To restore the database and setup files backup:
1. Insert Backup Disk 2 in drive A.
2. At the DOS prompt, go to the VP system directory by typing CD \VM then pressing .
3. Restore the database files by typing COPY A:\*.DVM C:\VM then pressing .
4. Restore the other configuration files by typing:
COPY A:\*.CFG C:\VM then pressing 
COPY A:\TRANS*.* C:\VM then pressing 
COPY A:\NUMLINES.TXT C:\VM then pressing 
COPY...

INSTALLATION AND MAINTENANCE MANUAL 4/0014-514.3 Backing up NT-based SystemsAll NT-based VP systems shipped as turnkey systems include a tape backup drive that facilitates the
system backup process.  NT-based VP systems also include several batch files that are automatically
copied to the \WINNT directory during program installation.  Using these batch files and the tape backup
drive, you can quickly make complete system backups.  Use the procedure detailed below.  (This
procedure assumes the VP system...