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Key Voice Voice Processing System Installation And Maintenance Manual
Key Voice Voice Processing System Installation And Maintenance Manual
Here you can view all the pages of manual Key Voice Voice Processing System Installation And Maintenance Manual. The Key Voice manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 352
INSTALLATION AND MAINTENANCE MANUAL 4/0012-3Available Parameters · 24-hour clock display · Accept external msgs · Account is box · ACD pause · Add line feed · Ans machine parms · Answer ack · Assume hold · Assume page confirm · Audit database · Audit msgcount · Auto exit to DOS · Auto forward priority · Auto start · Basic CPTones · CD speed · Check box alias · Cleardown delay · Color.x.y · CP.x · Custom · Database line · Database timeout · Date format · Delete after fwd · Delete queue burst size · Delete...
Page 353
INSTALLATION AND MAINTENANCE MANUAL 4/0012-4Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault Setup24 HOUR CLOCK DISPLAY (Enter this as one line of text in the VM.CFG file.)This parameter causes the clock display in the LINE STATUS screen (DOS-based VP systems) / LINE ACTIVITY screen (NT-based VP systems) to display in 24-hour format instead of the standard AM - PM format and causes the VP system to announce verbal message time-stamps in 24-hour format (for example, “Wednesday, July 3...
Page 354
INSTALLATION AND MAINTENANCE MANUAL 4/0012-5Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupASSUME HOLDWhen the VP system attempts to transfer a call to an extension but finds it busy, it offers the caller some options, including the option to hold. If the caller does not make a selection, then the VP system assumes that he/she wants to remain on hold. Periodically, the VP system goes back to the caller, telling him/her that the called party is still busy and asking if he/she...
Page 355
INSTALLATION AND MAINTENANCE MANUAL 4/0012-6Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupAUTO EXIT DISCONNECT (Enter this as one line of text in the VM.CFG file.)On DOS-based VP systems only: This parameter specifies the time (in seconds) that calls are given to clear when the system is automatically exiting to DOS to perform maintenance functions. The parameter is entered as: AUTO DISCONNECT = N where n is the number of seconds calls are given to clear.0 to 24030AUTO...
Page 356
INSTALLATION AND MAINTENANCE MANUAL 4/0012-7Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupCHECK BOX ALIASThis parameter works in conjunction with a text file ALIAS.TXT in the \VM subdirectory. It allows users to map an “alias” number to a mailbox. If a caller specifies the alias number (at the prompt to enter an extension, for example) the call is sent to the mapped mailbox and transferred according to the rules set up in that mailbox. The text file ALIAS.TXT in the \VM...
Page 357
INSTALLATION AND MAINTENANCE MANUAL 4/0012-8Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupCP.xSome telephone system have the capability to replace standard call-progress tones (ringback tone, busy tone, dial tone, etc.) with DTMF tones. This tends to make integration with the VP system faster and more reliable. These parameters must be defined in the VM.CFG file. Note that not all telephone systems with this capability have all the tones listed below. CP.ANS CP.BUSY CP.DND...
Page 358
INSTALLATION AND MAINTENANCE MANUAL 4/0012-9Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupDATABASE TIMEOUTThe VP system customer database is password protected to prevent access by unauthorized personnel. Once you log on to the system, the VP system monitors keyboard activity. If no entries are made for n minutes, you are automatically logged out of the system. The range of the timer is 1 - 120 minutes. You can adjust it by entering: DATABASE TIMEOUT = N1 to 1205...
Page 359
INSTALLATION AND MAINTENANCE MANUAL 4/0012-10Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupDIALFor the VP system’s dial-by-name directory feature to function, the relationship between the digits on the keypad and the letters of the alphabet must be defined. This parameter can re-define that relationship if required by the application. The North American standard assigns a digit to all letters of the alphabet except Q and Z, which the VP system defaults to the digit 1. The...
Page 360
INSTALLATION AND MAINTENANCE MANUAL 4/0012-11Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupDISABLE TUTORIALThis option disables the tutorial feature for all mailboxes.The tutorial is played for every new mailbox each time the mailbox owner opens his/her mailbox. The mailbox owner must disable it by pressing *.DTMF ONThis is the minimum duration of received DTMF tone that the VP system considers as a valid digit. Tones of a shorter duration are ignored. Some telephone systems...