Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0012-12Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupEXTERNAL MSG
PATH
(Enter this as one line
of text in the VM.CFG
file.)This parameter is used in conjunction with the
ACCEPT EXTERNAL MSGS parameter. Use this
parameter to tell the VP system where to look for
messages generated by third-party applications. For
example, if the other application created messages
and placed them in a directory on the M drive called
NEW, then you would...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-13Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupFAX LINKThis parameter is only for use with the optional Fax
modules. This option tells the VP system which CAS
multiplex number to use when communicating with the
fax board(s). Do not change this unless you are
familiar with the fax drivers. Typical values are CB,
CC, and CD.CB.FAX ORDER PATHThis parameter is only for use with the optional Fax
modules using a third-party fax server.  If...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-14Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupFF DIGITWhile the VP system is playing a Routing box greeting,
the caller can skip forward 5 seconds or backward 5
seconds by using the FF DIGIT (fast-forward) or REW
DIGIT (rewind).  To use the FF digit, the following
conditions must be met:
1.  The FF digit must be defined in the VM.CFG file.
2.  The DESTINATION FOR DIGIT field in that
particular Routing box must be blank.No FF digit...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-15Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupGREETING.xUse this option to tell the VP system which mailbox
greeting it should play if a call transfer fails because of
a busy, no-answer or do-not-disturb condition.  For
example, if you want the VP system to play greeting 0
(the default) if an extension does not answer, and
greeting 1 if the extension is busy or in do-not-disturb
mode, enter the following lines:
GREETING.NO ANSWER =...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-16Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupGROUP BOX
DISTRIBUTION
PRIORITY
(Enter this as one line
of text in the VM.CFG
file.)The VP system performs several tasks such as lighting
message waiting lamps, message delivery, pager
notification, etc. by executing each task in accordance
to the priority it is assigned.  Use this parameter to
increase the priority the VP system assigns to
delivering Group box messages.  For example,...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-17Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupHOSTSome integrations require a VM.CFG file HOST entry
to inform the VP system of the method employed by
the particular telephone system.  These include out-of-
band serial data port integrations (such as SMDI),
some in-band integrations where normal call-progress
tones are replaced by DTMF tones, and installations
using special hardware to interface to proprietary (non-
industry...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-18Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupIGNORE DTMFYou can tell the VP system to ignore DTMF digits
dialed by the caller while in specific boxes.  For
example, you might want to play the greeting in a
Routing box to completion, without allowing the caller
to skip over it by pressing a digit.  You can use this
option to specify one range of boxes.  While the VP
system is processing a box in that range, it ignores
DTMF digits....

INSTALLATION AND MAINTENANCE MANUAL 4/0012-19Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupINTER DIGITThe time (n, in seconds) a caller is allowed after
dialing a digit to dial another digit before the VP
system continues with call processing.
INTER DIGIT = N
Note:  Whether or not the VP system waits for a
second digit in a Routing box is set by the field WHEN
DIGIT RECEIVED, WAIT FOR MORE DIGITS on the
ROUTING BOX screen.  The INTER DIGIT timer
applies at every other point in...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-20Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupLH TTS VOICE IDThis parameter is used to change the default text-to-
speech voice. Each numeric value represents a
different TTS voice. For example, if you want to
change the TTS voice:
LH TTS VOICE ID=30 to 121 (Peter)LINES CONNECTED
(Dialogic D42-SX, -NS
and -SL boards only)When the VP system is equipped with one of the
special application Dialogic voice boards listed above,
each port...

INSTALLATION AND MAINTENANCE MANUAL 4/0012-21Configuration FileEntryDescriptionMinimumValue toMaximumValueDefault SetupLUNCH OPERATOR
IS DAY
(Enter this as one line
of text in the VM.CFG
file.)At various times during a call, the caller has the option
to dial 0 for an operator.  If the VP system is in Day
Service mode, the call is routed to the day operator (as
defined in the mailbox class of service).  If the VP
system is in Night Service mode, the call is routed to
the night operator.  While the VP...