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Key Voice Voice Processing System Installation And Maintenance Manual

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Page 391

INSTALLATION AND MAINTENANCE MANUAL 4/0013-4Auto Run Screen Field Descriptions
Phone Number
This field indicates the telephone number to be dialed to receive the tone being tested (for example, the
number of a telephone known to be in the “busy” state).  Enter the phone number, run the test as
discussed below, then adjust either the phone number in this field or the state of the phone, before
conducting the next tone test.
Verification Count
This field indicates the number of times the test is to be run....

Page 392

INSTALLATION AND MAINTENANCE MANUAL 4/0013-5the test (usually the last 5 or 6 cycles remain in view) to compare the values with the average that
Accucall calculates.  These averages appear on the next screen.
If you note wide variations in the test sampling of a particular tone and unreliable VP system operation
when the tone is involved in call progress, you may need to replace the tone generating circuit board in
the telephone system.
You may repeat each test as many times as you like until you are...

Page 393

INSTALLATION AND MAINTENANCE MANUAL 4/0013-6The Ring1 and Busy1 tones are typical North American-type tones with a single ON and OFF period per
cycle as shown below:Ring 1 or Busy 1offon1 cycle
The Ring2 and Busy2 tones are European-type tones, which have two ON times per cycle with 1 short and
1 long OFF time per cycle, as shown below:Ring 2 or Busy 2offonon1 cycleAccucall usually chooses the correct TYPE, but you should verify its choice and make a change if
necessary.  Highlight the TYPE field and use...

Page 394

INSTALLATION AND MAINTENANCE MANUAL 4/0013-7Note:In most cases, you should mark all tones that might be heard when a caller hasdisconnected as TERMINATING. This is usually busy and fast busy tones from thetelephone system and sometimes re-order tone from the public telephone network.The frequency of TERMINATING tones and the placement of their associated filters in the FILTERS screen
table is important.  Call-progress tones have two components: CADENCE and FREQUENCY.  Cadence is the
timing component of a...

Page 395

INSTALLATION AND MAINTENANCE MANUAL 4/0013-8Assume you have performed the AUTO RUN sequence for each of these 3 tones, and you have discovered
that the actual measurements of the frequencies vary slightly from the standard:
BUSY TONE
FREQUENCY 1476 Hz
FREQUENCY 2621 Hz
RE-ORDER TONE
FREQUENCY 1482 Hz
FREQUENCY 2624 Hz
RINGING TONE
FREQUENCY 1443 Hz
FREQUENCY 2479 Hz
Before these tones can be entered into the FILTERS table, you must edit them in the EDIT TONES screen.
The purpose of the editing is...

Page 396

INSTALLATION AND MAINTENANCE MANUAL 4/0013-9The PCPM code assigned to busy tones depends on in the circumstances the tone is heard.  Normally,
only the busy tone heard when calling a station that is in a busy state (someone is talking on the station)should be assigned a PCPM code of 7.
Note:Any other types of busy tones (fast busy, re-order, do-not-disturb tone, etc.) should beassigned a PCPM code of 11.This is especially important if the system is using the Call Queuing feature.  For example, if the...

Page 397

INSTALLATION AND MAINTENANCE MANUAL 4/0013-1013.1.7 Completing the Filters Screen
From the MAIN MENU screen, press  to go to the FILTERS screen.
The FILTER CHARACTERISTICS area values should be left at their default.
All of the frequencies detected during the AUTO RUN sequences performed are now shown in the
UNDEFINED TONE FREQUENCIES area of the screen.  If you have not already rounded off the values of the
various frequencies on the EDIT TONES screen, or you can do it now.
To edit any of the values,...

Page 398

INSTALLATION AND MAINTENANCE MANUAL 4/0013-11Adjust Filter Characteristics
When starting the test for a particular tone, leave this field set to NO, the default.  If the test result is not
GOOD (see FILTER DETECTION later in this section), change this parameter to YES (highlight and press the
spacebar to toggle), then repeat the RUN test until the results are satisfactory.
Recording File Name
You can make an actual recording of the tone being tested by entering a DOS file name in this field (or by
using...

Page 399

INSTALLATION AND MAINTENANCE MANUAL 4/0013-12Note:If you fail to save this file, all of your work is lost when you exit Accucall.On the MAIN MENU screen, all of the tones tested appear on the left side of the screen.  These are the tones
that will be saved to the file.  Press .  A pop-up window appears prompting you to enter a filename.
Enter a name in DOS file format (up to 8 characters followed by a 3 character extension) that is
descriptive of the phone system.  For example  PANASON.TON.
Once you type...

Page 400

INSTALLATION AND MAINTENANCE MANUAL 4/0013-1313.2 Using Train for Dialogic Boards in DOS-based VP
SystemsThe Train utility teaches the Dialogic voice board the unique ringing and busy tones of the telephone
system.  Before running the Train utility verify:
· Dialogic voice boards are connected to standard, 2500-type telephone lines, and they “hear” only
what you hear when monitoring the line or performing the same function manually.
· The cadence of the actual ringing of a telephone set is not to be the...
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