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Key Voice Voice Processing System Installation And Maintenance Manual

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Page 421

INSTALLATION AND MAINTENANCE MANUAL 4/0015-10PromptFile NameWording187
SCHNOMSG.VOIYou have no messages scheduled for future delivery.188
SCHNOMOR.VOIYou have no more messages scheduled for future delivery.189
SCHRVIEW.VOITo listen to the message, press 1.
To hear the next message, press 2.
To cancel the message, press 4.
Or, to exit, press #.190
SUPBRCST.VOITo hear the current broadcast message, press 1.
To re-record the broadcast message, press 2.
To delete the broadcast message, press 3.
Or, to exit,...

Page 422

INSTALLATION AND MAINTENANCE MANUAL 4/0015-11PromptFile NameWording208
TUTWRAP.VOIThank you for taking part in the tutorial.  The tutorial will be played
each time you open your mailbox.  If you would like to cancel it, press
the * key now.209
TUTENABL.VOIThe tutorial will be played the next time you open your mailbox.210
SPKAFTR2.VOIPlease speak after the tone.  When you are finished recording press #.211
QBCONFIS.VOIYour confirmation number is212
P1REPEAT.VOITo hear this number again, press 1.213...

Page 423

INSTALLATION AND MAINTENANCE MANUAL 4/0015-12PromptFile NameWording236
ACDADMIN.VOITo add an extension to this customer service group, press 1.  To
remove an extension, press 2.  To exit press #.237
ACDMEMYS.VOI“Is a member of customer service group”238
ACDMEMNO.VOIIs not a member of customer service group239
ASKEXTN.VOIPlease enter the extension number.240
ACDADDED.VOIHas been added to customer service group241
ACDREMOV.VOIHas been removed from customer service group242
SUPVMBOX.VOITo add, press 1.
To...

Page 424

INSTALLATION AND MAINTENANCE MANUAL 4/0015-13PromptFile NameWording258
MODEHOLI.VOIHoliday service mode259
DGTTOHLD.VOIIf you wish to remain on hold, please press260
MBOXMEN2.VOIIf you would like to record a message, press 1.
To page this party, press 2.
If you wish to speak to the operator press 0.
Or for other options, press 3.
“To have the call announced over our P. A. system, press 5.”
(Prompt played when mailbox has a pager number assigned. See also
prompt 3).261
YOUARNUM.VOIYou are number262...

Page 425

INSTALLATION AND MAINTENANCE MANUAL 4/0015-14PromptFile NameWording280
WAKEASKH.VOIPlease enter the hour at which we should call you.281
WAKENONE.VOIThere is currently no wake-up call scheduled.282
WAKECHNG.VOIPress 1 if you would like to change the time.283
WAKEWILL.VOIYou will be called284
WAKEHERE.VOIHello. This is your wake-up call. If you would like us to call you at the
same time tomorrow, press 1.285
LOPTSUBF.VOITo forward a copy of this message to someone else, press286
LOPTSUBR.VOITo reply to...

Page 426

INSTALLATION AND MAINTENANCE MANUAL 4/0015-15PromptFile NameWording311
LETTER_D.VOI“D” (The letter D)312
LETTER_E.VOI“E” (The letter E)313
LETTER_F.VOI“F” (The letter F)314
LETTER_X.VOI“X” (The letter X)315
SUPSAYTI.VOI“The current time is”316
SUPSAYDA.VOI“The current date is”317
LOPTSUBT.VOI“To reply to the sender of this message using e-mail, press”
(NT-based systems only)318
NEWVMSG.VOI“New voice mail message” (NT-based systems only)319
NEWVMSGS.VOI“New voice mail messages” (NT-based systems only)320...

Page 427

INSTALLATION AND MAINTENANCE MANUAL 4/0015-16To re-record system prompts, use the prompt recording utility provided with the VP system:VP System TypeUtilityLocationTo start the utility…DOS-based using
Rhetorex voice boardsRPROMPT.EXE\VMType RPROMPT then press  from the
\VM directory.DOS-based using Dialogic
voice boardsVPROMPT.EXE\VMType VPROMPT then press  from the
\VM directory.NT-based using Dialogic
voice boardsNTPROMPT.EXE\VMDouble-click on the VP DATABASE icon,
enter the password at the prompt,...

Page 428

INSTALLATION AND MAINTENANCE MANUAL 4/0015-1715.1.2 Using NTPROMPT (NT-based VP Systems)
Once you start the NTPROMPT utility, the RECORD SYSTEM PROMPTS screen displays.For each system prompt, this screen identifies:
· The prompt’s number
· A brief text description of the prompt
· The complete text of the prompt (shown on the right side of the screen)
· A number indicating a language to which the prompt is associated (a complete set of prompts for
up to 9 languages can be recorded on the system)
· The...

Page 429

INSTALLATION AND MAINTENANCE MANUAL 4/0015-18The prompts for Language 1 are stored by default in the \VM\P directory.  The prompts for Languages 2
through 9 are stored in subdirectories \VM\P\L2 through \VM\P\L9 respectively.
15.2 Using the Sound Recorder Dialog Box (NT-based VP Systems)The Sound Recorder is a utility provided with Windows NT that allows you to easily record and
manipulate WAV files, which is the file type used to store prompts, greetings, and messages on NT-based
VP systems.  Though the...

Page 430

INSTALLATION AND MAINTENANCE MANUAL 4/0015-19· By adjusting the OTHER CUSTOMIZATIONS screen (DOS-based VP systems) / GENERAL
INFORMATION screen (NT-based VP systems), you can prevent prompt 97 from playing when a
WAIT FOR ANSWER call is answered.
· For individual mailboxes, you can select what callers are to hear just before they are transferred
to an extension by using the @ and & symbols in the FIRST NAME field (see section 5.5).
· If you want to permanently prevent a prompt from playing, do not delete...
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