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Key Voice Voice Processing System Installation And Maintenance Manual

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Page 461

INSTALLATION AND MAINTENANCE MANUAL 4/0018-164002Out of Memory - Please Unload Any Resident Programs
The computer does not have enough conventional memory to load the VP system.  Remove any other TSR
programs and re-boot the computer.  Type MEM at the \VM directory prompt and verify that there is 640 K
bytes total conventional memory available.
4101Mail Box  Cannot Find New Messages for Question Box 
Although the Question box has some new messages, the VP system was unable to find them in the
database....

Page 462

INSTALLATION AND MAINTENANCE MANUAL 4/0018-174801Paging Module in Invalid State . Call Terminated
This is an internal error.  If the problem persists, contact technical support.
4802Not Enough Memory to Initiate Paging Module
The computer does not have enough conventional memory to load the VP system.  Remove any other
TSR programs and re-boot the computer.  Type MEM at the \VM directory prompt (depending on system
setup) and verify that there is 640 K bytes total conventional memory available....

Page 463

INSTALLATION AND MAINTENANCE MANUAL 4/0018-184905Cannot Open Delete-Queue File  to Service it
When you ask the VP system to delete a message, the VP system does not delete the message
immediately, but places the request on a queue called delete-queue.  This queue is contained in the file
called VMDELETE.Q.  When there is some idle time on the system, the VP system processes entries on the
delete-queue.  This error indicates that the VP system was unable to access the queue to process the next
request....

Page 464

INSTALLATION AND MAINTENANCE MANUAL 4/0018-195204Event  Received on Line  is Not Valid For Outgoing Call
This is an internal error the system encounters while preparing to make an outgoing call.  If the problem
persists, contact technical support.
5205Invalid State / Event Combination on Line  ()
This is an internal error.  If the problem persists, contact technical support.
5206Line  in Invalid State 
This is an internal error.  If the problem persists, contact technical support.
5207Cannot Go To Box  -...

Page 465

INSTALLATION AND MAINTENANCE MANUAL 4/0018-205303Cannot Read Box  From File for Auto-Forward Check
While performing checks for the auto-forwarding feature, the VP system was unable to retrieve
information about the specified mailbox from the database (the file in question is BDTABASE.DVM).  The
effect is that a message may not be auto-forwarded from this mailbox.  Make sure the box exists.  If it
does, exit to DOS, and check for hard drive errors.
5304Line  is Not Idle, But Has Been Inactive Too Long....

Page 466

INSTALLATION AND MAINTENANCE MANUAL 4/0018-215405Cannot Open Database Lookup File , Box 
The database-lookup file is missing.  Check the spelling of the filename.  Check the hard drive for errors.
5406Unknown Digit Type () Received on Line 
See error 3402.
5601Voicemail Gateway in Invalid State (). Call Terminated.
This is an internal error.  If the problem persists, contact technical support.
5602Voicemail Gateway Was Unable to Open Box 
Although the correct password was entered, the VP system was...

Page 467

INSTALLATION AND MAINTENANCE MANUAL 4/0018-225802Too many Digit-Translation Rules, Maximum Allowed Is 
The digit-translation file (TRANS.TXT) contains too many translation rules.  Delete some of the rules.  See
section 7 for more information on the format of the digit-translation file.
5803Illegal Character # In Digit-Translation Rule: 
One of the rules in the digit-translation file (TRANS.TXT) contains an illegal character.  See section 7 for
more information on the format of the digit-translation...

Page 468

INSTALLATION AND MAINTENANCE MANUAL 4/0018-23(configurable via the mailbox’s assigned class of service).  You may also press  to cancel the play
or record operation.
6002Cannot Open Screen Information File 
The VP system needs to read the specified file to retrieve information on the various screen layouts.  It
was unable to open the file.  Make sure the file exists.  Make sure the FILES statement in the CONFIG.SYS
file specifies at lease 40 files.
6003Error  in Screen-Information File  (data =)
The VP...

Page 469

INSTALLATION AND MAINTENANCE MANUAL 4/0018-246104Not Enough Memory to Run Program (You Need at Least  KB More)
The computer does not have enough conventional memory to load the VP system.  Remove any other
TSR programs and re-boot the computer.  Type MEM at the \VM directory prompt (depending on system
setup) and verify that there is 640 K bytes total conventional memory available.
6105Error in Config File - Line 
An incorrect or invalid parameter has been entered in the configuration file VM.CFG on line...

Page 470

INSTALLATION AND MAINTENANCE MANUAL 4/0018-256303Error  Reading Call-Progress File. Data = , 
The VP system was unable to read the information in the specified file, which contains information on the
various call-progress tones (for example, ring-tone, busy-tone).  The file may be corrupted.  Run the call-
progress training program to re-create the file (see section 13).  The effect of this error is that the VP
system uses a default set of call-progress tone parameters when it is making outgoing calls...
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