Home
>
Key Voice
>
Communications System
>
Key Voice Voice Processing System Installation And Maintenance Manual
Key Voice Voice Processing System Installation And Maintenance Manual
Here you can view all the pages of manual Key Voice Voice Processing System Installation And Maintenance Manual. The Key Voice manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 471
INSTALLATION AND MAINTENANCE MANUAL 4/0018-266309Board Not Configured for This Program The VP system was unable to initialize the voice board. The board will only operate with voice boards supplied by the VP system manufacturer. Contact technical support. 6310WARNING: Cannot Find External Call-Progress File The file containing the structure of the external (telephone network) call-progress tones is missing or corrupt. Replace the file, or run call progress analysis to re-create the file. 6311Error...
Page 472
INSTALLATION AND MAINTENANCE MANUAL 4/0018-276318Error event from voice API. Handle = , Dlg event = The VP system encountered an error while communicating with the voice board. If the problem persists, contact technical support. 6319Voice API call . Result = , handle = The VP system encountered an error while communicating with the voice board. If the problem persists, contact technical support. 6320Invalid event from voice API. Dlg event = , handle = The VP system encountered an error while...
Page 473
INSTALLATION AND MAINTENANCE MANUAL 4/0018-286403System not authorized for Windows NT To run the VP system under Windows NT, you need to use a security key that has been enabled for NT. The VP system has detected a key that is authorized only for DOS-based VP systems. 6404ITT-3100 Driver Not Found The VP system was programmed to work with the ITT-3100 driver, but was unable to find the driver in memory. Make sure the driver is loaded either from the AUTOEXEC.BAT file or from the VERBATIM.BAT file....
Page 474
INSTALLATION AND MAINTENANCE MANUAL 4/0018-296701Serial Link Down. Attempting to Reconnect. The serial link connection with the host telephone system went down. The VP system sends re-start messages at regular intervals to try to re-establish communication. Make sure all connections are tight, and check the communications port on the telephone system. Since the VP system uses timing parameters to determine the condition of the link, you may also see this message if you adjust the clock on the PC....
Page 475
INSTALLATION AND MAINTENANCE MANUAL 4/0018-306810Error in Voice-Mail Port ID on Line of File See error 6802. 6811Error in Call-Type Format on Line of File See error 6802. 6812Unknown Call-Type on Line of File See error 6802. 6813Error in Internal/External Field on Line of File See error 6802. 6814Error in FORWARD FROM Field on Line of File See error 6802. 6816Unknown SEND Command () in Line See error 6802. 6817Unknown Character () on Line of File See error 6802. 6818Unknown Miscellaneous...
Page 476
INSTALLATION AND MAINTENANCE MANUAL 4/0018-316903Error Setting Parity on Port COM See error 6901. 6904Error Setting Data Bits on Port COM See error 6901. 6905Error Setting Stop Bits on Port COM See error 6901. 6906Error Closing Port COM See error 6901. 6907Error Sending Data to Port COM The system is unable to send data on the specified serial port. Common errors are:ErrorNumberDescription2This is an invalid port number. Valid ports are COM1 through COM4.3The port is not open. This is an internal...
Page 477
INSTALLATION AND MAINTENANCE MANUAL 4/0018-32Status Description0010This is a Parity error. Make sure the link settings are set correctly at both ends of the link.0020This is an Overrun error.0040This is a Framing error. Make sure the link settings are set correctly at both ends of the link.7001Unknown Message-Type in PBX-Link Information Unknown or incorrect data has been received in a serial data packet. Check for compatible transmission characteristics (baud rate, data bits, parity, etc.). Verify...
Page 478
INSTALLATION AND MAINTENANCE MANUAL 4/0018-337206Option Not Available () This option is not provided with the software. See error 7201. 7301Fax Queue is Full The maximum number of documents waiting in queue to be sent has been reached. If this error persists, consider adding additional fax hardware for high traffic considerations. 7302Internal Fax-Queue Error (Data = ) This is an internal error. If problem persists, contact technical support. 7401Internal Fax Error . Data = This is an internal...
Page 479
INSTALLATION AND MAINTENANCE MANUAL 4/0018-347409No Dial-Tone for Fax on Line While attempting to send a fax, no dial tone was detected. Make sure the fax ports are wired properly. 7410Unable to Reach Fax Number (After Tries) The VP system made a number of attempts to send a fax to the specified number, but was unable to deliver the fax. The number was probably busy or invalid. 7411Fax port waiting too long, line The VP system was attempting to send a fax. The fax hardware reported that it was in a...
Page 480
INSTALLATION AND MAINTENANCE MANUAL 4/0018-357706Entry in Schedule-Message File Was Corrupted () This is an internal error. If problem persists, contact technical support. 7707Cannot Create Schedule-Message From Box To Box This is an internal error. If problem persists, contact technical support. 7708Cannot Dequeue Schedule-Message From Box To Box This is an internal error. If problem persists, contact technical support. 7801Error Creating Telemarketing Retry Queue This is an internal error....