Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0018-4610528Error  updating box index
The VP system maintains an internal list of boxes while it is running.  It was unable to update this list.  If
the problem persists, contact technical support.
10529Audit cross-check failed (boxes are  and )
During its automatic database audit, the VP system found inconsistencies in the database.  It fixed these
automatically.  No further action is required.  If the problem persists, contact technical support.
10530Cannot add box...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-119. Mapping Menu Options
Every voice menu in the VP system can be configured so that any digit can correspond to any option.  For
example, the menu that offers callers the option to send or re-record their message is:
“To send this message, press 1.
To replay the message, press 2.
To re-record the message from the beginning, press 3.
Or, to cancel the message, press 4.”
You can change this menu so that callers can press different keypad keys to invoke any or...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-2menu.main.outdial(0)
menu.main.wakeup(*)
menu.main.exit(#)
Menu Offered to Mailbox Owner when He/She Selects “Listen to Messages”
Prompt: 68
menu.listen.newvmail(1)
menu.listen.oldvmail(2)
menu.listen.newemail(3)
menu.listen.oldemial(4)
menu.listen.newall(5)
menu.listen.oldall(6)
menu.listen.exit(#)
menu.listen.getfax(*)(Only if a Fax module is enabled)
Menu Played when Mailbox Owner Selects the Options Menu to Make Changes
Prompt: 69
menu.change.name(1)...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-3Menu Options the Mailbox Owner Has when His/Her Transfer/Pager/Notification Number is Being
Played
Prompt: 123
menu.feature.change (1)
menu.feature.toggle (*)
menu.feature.exit (#)
Menu Played when Mailbox Owner Chooses to Forward a Message with a Comment
Prompt: 124
menu.comment.prefix (1)
menu.comment.append (2)
menu.comment.none (3)
menu.comment.exit(#)
Valid Options while a Message is Being Played and after a Mailbox Owner Has Listened to One of
His/Her...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-4Menu Played when Mailbox Owner Selects “Listen to Questionnaire Answers” from the Main
Menu
Prompt: 82
menu.question.new (1)
menu.question.old (2)
menu.question.exit (#)
Valid Options when Questionnaire Answers Are Being Played and when Mailbox Owner Has Just
Listened to a Questionnaire Answer
Prompt: 70
menu.answer.replay(1)
menu.answer.next (2)
menu.answer.savenew(3)
menu.answer.delete (4)
menu.answer.volume(5)
menu.answer.timedate(6)...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-5Menu Played when Mailbox Owner Wants to Administer ACD Group
Prompt: 236
menu.acdadmin.add(1)
menu.acdadmin.remove(2)
menu.acdadmin.exit(#)
Menu Played to Caller when Offering Option to Hold for ACD Group
Prompt: 219
menu.acdq.other(1)
menu.acdq.hold(2)
menu.acdq.opr(0)
Options Available to Caller Listening to the Directory
Prompt: 131
menu.dir.accept(1)
menu.dir.reject(2)
menu.dir.restart(3)
menu.dir.wildcard(*)
menu.dir.exit(#)
Menu Played to a Caller after...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-6Menu Played to a Caller After He/She Has Recorded a Message and Pressed 1 to Send
Prompt: 230
menu.sendspcl.normal(1)
menu.sendspcl.urgent(2)
menu.sendspcl.private(3)
menu.sendspcl.sendcnfrm(5)
menu.sendspcl.schedule(*)
Options Available to a Caller while the VP System is Playing a Mailbox Personal Greeting
Prompts: 2 and 3
menu.mbox.record (1)
menu.mbox.page(2)
menu.mbox.other(3)
menu.mbox.transfer(4)
menu.mbox.pa (5)
menu.mbox.hold(6)...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-7menu.supv.box.reset(6)
menu.supv.box.exit(#)
Menu Played to a Supervisor when He/She is Asked if He/She Wants to Change a Parameter
Prompt: 246
menu.supv.mod.change(1)
menu.supv.mod.exit(#)
Menu Played to a Supervisor when He/She Wants to Change Day / Night Service Mode
Prompt: 254
menu.supv.mode.day(1)
menu.supv.mode.night(2)
menu.supv.mode.lunch(3)
menu.supv.mode.exit(#)
Menu Played to a Supervisor when He/She Wants to Enable or Disable a Port
Prompt: 244...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-8Menu Played to a Supervisor when He/She Chooses “Broadcast Message” from the Supervisor’s
Menu
Prompt: 190
menu.broadcast.play(1)
menu.broadcast.record(2)
menu.broadcast.delete(3)
menu.broadcast.exit(#)
Options Available when Participating in the Tutorial
Prompts: 199, 201, 203
menu.tutorialyes(1)
menu.tutorial.no(2)
menu.tutorial.cancel(*)
menu.tutorial.exit(#)
Talking Classifieds Main Menu and Subsequent Menu (“Press 1 To Hear a Sample of Our Listings,
or...

INSTALLATION AND MAINTENANCE MANUAL 4/0019-9Talking Classifieds Menu Played to Caller After the VP System Has Completed Automatic
Allocation of a New Mailbox
Prompt: 1014
menu.alloc.number(1)
menu.alloc.general(2)
menu.alloc.proceed(3)
Menu Played to Called Party when Receiving a Screened Transfer
Prompt: 99
menu.screen.accept(1)
menu.screen.playgrt(2)
menu.screen.other(3)
menu.screen.pickgrt(4)
menu.screen.gotobox(5)
menu.screen.recordcall(6)
Menu Played when Mailbox Owner Selects Personal Distribution...