Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0022-4Note:For a client PC to be able to communicate with the VP system PC, the following two linesmust be present in the client PC’s registry after the line LastAdapter=0:DestRemFtpIP=VMSERVIPDestVmIp=VMSERVIP       (where VMSERVIP is the IP address of the VP system PC)InstallDir=C:\VCM(on workstations running NT workstation of NT server software  only.  C is the hard drive of the client PC)These entries are made automatically when VCM client software is installed...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-522.2 Implementing Unified Messaging and E-mail Reader
Version 10.1 Unified messaging allows subscribers to access and manage their voice mail messages, including those
with fax attachments, alongside their e-mail messages—all in one place, a Microsoft Outlook Inbox.  This
way, in addition to viewing and sending e-mail messages, unified messaging subscribers can listen to and
work with voice mail messages and view and manipulate fax messages, all from their PC...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-6E-mail Server Software Requirements for E-mail Reader
The e-mail reader feature functions with any e-mail server that is POP3 compliant, such as Exchange
Server and many others, including those used by Internet Service Providers.  For complete functionality,
the e-mail package must use SMTP when sending e-mails.  If it does not, when the subscriber accesses an
e-mail over the telephone when his/her Outlook Inbox is not running on the desktop, the subscriber...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-7display in the Inbox window alongside new and saved e-mail messages, and they can be retrieved via the
Inbox interface. Subscribers can play, delete, save, and otherwise work with the voice mail messages by
selecting them through the Inbox interface.
While the subscriber is logged into his/her Outlook Inbox, the agent continuously maintains
synchronization over the network between the Outlook Inbox on the client PC and the mailbox for the
subscriber on the VP...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-83. The agent populates the Outlook Inbox with any new voice mail messages stored for the subscriber
on the VP system server.
4. The agent updates the status of any voice mail messages stored in the Outlook Inbox with any status
changes that were made by a subscriber who worked with those voice messages by calling into
his/her voice mailbox from the telephone while the agent was inactive.
Understanding Synchronization
Synchronization involves the ability of the...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-9client PC Outlook Inbox the next time the subscriber logs into his/her Outlook Inbox
and the unified messaging client software agent is restarted for that Inbox. When the
Outlook Inbox is restarted, these steps take place:
1. The e-mail server populates the Inbox with new e-mails that have arrived for the
subscriber.
2. The agent updates the status of each of those e-mail messages with any status changes that
were made by a subscriber who worked with those...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-10agent cannot find the 4 messages from [email protected] in John’s Outlook Inbox, it retains them onthe VP system PC.  When John calls into his voice mailbox over the telephone, the message count for
new and saved voice and e-mail messages includes counts for the 4 e-mail messages from
[email protected] that were copied to the VP system PC by the PEC, but are not displayed in John’sunified messaging-enabled Outlook Inbox (since they have been moved automatically to a...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-1122.2.4 Installing Unified Messaging and E-mail Reader Features on the VP System
PC
Materials Required for Installation
To perform the installation you must have the materials listed below.
· A tape you can use to make a tape backup of any existing VP system*
· Key Voice Installation CD-ROM*
· NT Service Pack 5 CD-ROM (note that although some Service Pack 5 files are included on the
VP System CD-ROM, you must install Service Pack 5 from an NT Service Pack 5...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-12If you are:Complete these Procedures  to Install andSet up VP System PC:Where to Go for Instructions:Installing a turnkey VP
system with version 10.1
or higher software pre-
installed.1. Follow the procedures in sections 2 to attach
the key to the VP system PC, in section 3 to
run the PBX Setup utility, in section 4 to set
up system setup screens, and in section 5 to
set up Mailbox information screens.
2. Run the UpdatedBReport utility.
3. Run the NetReg...

INSTALLATION AND MAINTENANCE MANUAL 4/0022-13Mailbox Setup Screen General Tab
2. Next, select the E-MAIL tab of the MAILBOX SETUP screen.  If the subscriber wants to be able to listen
to e-mail messages over the telephone when Microsoft Outlook is not up and running on his/her
desktop (because the subscriber is away from the office, for example), complete the e-mail tab of the
mailbox setup screen.  This information allows the voice mail server’s PEC service to log into the e-
mail server on behalf of...