Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0024-18PromptFilenameContents of Phrase67MAINMENX.OP3“Main menu.
To listen to your messages, press 1.
To send a message, press 2.
To change your options, press 3.
To listen to questionnaire answers, press 4.
To input a fax document, press 7.
Or to exit, press #.”67MAINMENX.OP4“Main menu.
To listen to your messages, press 1.
To send a message, press 2.
To change your options, press 3.
To listen to questionnaire answers, press 4.
To change languages, press 5.
To input...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-125. Using the FaxMail Module
Note:Refer to instructions in section 23 for information on installing the FaxMail module on VPsystems.The VP system optional FaxMail module is designed to function much like a traditional fax machine used
to receive incoming faxes with 3 exceptions:
· Every person in the company can have their own “personal” fax machine.  Incoming faxes are
stored as documents on the VP system disk accessible only by a mailbox owner through...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-225.2 Sending a FaxMail DocumentAs with any type of fax service, you must inform callers how to send faxes to mailboxes on the VP
system. You can provide VP system callers any of the following sets of dialing instructions:
· Dial the telephone number, and send the fax immediately.
· Dial the telephone number, specify the mailbox, then send the fax.
· Dial the telephone number, specify the mailbox, leave a voice message, then send the fax.
Each of these is...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-32. Enter the mailbox number of the person to whom the fax should be sent.
3. Immediately press * to tell the VP system not to try to transfer to the extension associated with the
mailbox number, but to immediately take a message (see transfer bypass information in section 7.3).
The VP system plays the mailbox owner’s personal greeting.
Note:Consult section 7.3 for information on the transfer bypass feature.  On some systems, thetransfer bypass digit * may need...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-4If you press 7 to mark this FaxMail document for retrieval, you must indicate whether the document is to
be retrieved during the same call or after the VP system calls back a number you indicate.  Each of these
options is described below.
Same Call Retrieval
To retrieve a FaxMail message during the same call, you must be calling from a fax machine or must be
on a line that is connected to a fax board (or fax-port sharing must be enabled).  Also, the system...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-5fax machine, press 1 if not press 2,” press 2.  The VP system prompts you to specify the phone number of
a fax machine:
“Please enter the phone number of your own fax machine now.”
This telephone number can be located anywhere that is not restricted by the long-distance dialing plan.
Once you enter a number, the VP system confirms the number, then plays:
“That fax will be sent when you hang up.”
Next, the system voices the menu normally heard between each new...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-625.5 Using New and Modified Prompts25.5.1 Using New Prompts
The following new prompts are copied to the prompts directory when the FaxMail module is installed.
By default, the prompt directory is \VM\P.PromptFilenameContents of Phrase1112FAXNOTE.VOI“Please record a short description of your document.”1113FAXFAIL.VOI“Im sorry, we are unable to receive your document at this time”1114HASFAX.VOI“There are fax documents with”1115OFNEWMSG.VOI“of your new...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-725.5.3 Copying Pre-Recorded Modified Prompts
The following prompts were pre-recorded and can be used to replace the existing prompts supplied with
the standard VP system software package.  By default, these prompts were copied to the \VM\P directory
when the Fax Distribution module was installed.  Pre-recorded modified prompts have the same filenames
as their corresponding standard prompts, but they use a different file extension.
To copy a modified prompt to...

INSTALLATION AND MAINTENANCE MANUAL 4/0025-8PromptFilenameContents of Phrase71LNEWSUBM.OP1“To replay the message, press 1.
To save and hear the next message, press 2.
To save the message as new, press 3.
To delete the message, press 4.
To hear the time and date of the message, press 5.
To forward a copy of this message to someone else, press 6,1.
To reply to this message, press 6, 2.
To transfer to this party, press 6, 3.
To begin receiving the fax documents you have selected, press *.
Or, to return to...

INSTALLATION AND MAINTENANCE MANUAL 4/0026-126. Using the IVR Module
Note:Refer to instructions in section 23 for information on installing the IVR module on VPsystems.26.1 What is IVR?Interactive Voice Response (IVR) is a feature that allows a caller to enter a number that the VP system
uses to search a database.  Typical applications are banking-by-phone, where a caller enters an account
number to hear his/her balance, and inventory-stocking, where a caller enters a part number to hear
whether or how...