Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/0024-8     VP:Fax 1 is Connected to Line
NTVP:  Fax Port 1 is Connected to Voice Port (Wiring tab)
Fax boards and the voice boards share telephone lines.  Any fax board can be connected to any telephone
line.  Use this field to tell the VP system to which line fax board 1 is connected.  Enter 0 if fax board 1 is
not used.
     VP:Fax X is Connected to Line
NTVP: Fax Port X is Connected to Voice Port (Wiring tab)
If you are using more than one fax channel, use these...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-9     VP:If Call Fails, Try X More Times
NTVP:If Call Fails, Try X More Times (Miscellaneous tab)
When the VP system makes an outgoing fax call, it monitors the call to see if the fax was transmitted
successfully. If not, it can retry up to the number of times specified in this field.
     VP:At Intervals of X Minutes
NTVP:At Intervals of X Minutes (Miscellaneous tab)
If the called fax machine is busy or does not answer, you can program the VP system to make...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-10Note:The field name used in both the DOS-based VP systems and NT-based VP systems isidentified with each field description.  Fields used in DOS-based VP systems are prefacedwith VP, and fields used in NT-based VP systems are prefaced with NTVP.  If the NTVPfield resides on a certain tab on the screen or if the VP field resides on a certain screenpage, the tab or page is identified next to the field name.To locate the information on a particular field most...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-1124.3 Sending a Fax into a Fax BoxThe document you want to place in a Fax box may exist in one of two forms:
· A file on the computer disk
· A document on paper
24.3.1 Sending a Document on Disk into a Fax Box
Note:On DOS-based VP systems, documents must be stored in the .PCX file format.  On NT-based VP systems, documents must be stored in .TIF file format.To send a document on disk into a Fax box:
1. Access the FAX BOX screen as described in section 24.1.
2....

INSTALLATION AND MAINTENANCE MANUAL 4/0024-1224.3.2 Sending a Document on Paper into a Fax Box
To send a document on paper into a Fax box:
1. Access the FAX BOX screen as described in section 24.1.
2. Complete all fields using information provided earlier in this section.
In the FILENAME field, you can indicate the complete name of the file in which you want to store the
fax document on the system.  Include the directory path before the filename if you want to store the
document file in a directory other...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-13Is fax board connected to
this line?Is fax-port sharing
enabled?Is fax-port sharing
enabled?Send documents at end of
this call
(as part of this call)Ask caller if he/she is
calling from a fax machineAsk caller for number of
his/her fax machineAt end of call, make an
outgoing call to caller’s fax
machineIs fax board connected to
this line?Explain to caller that fax
cannot be sentHow is the field labeled
HOW TO TRANSMIT FAXES
set in Fax Setup...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-14“Welcome to Smith Products.  If you know the extension number of the person to whom you want to
speak, please dial it now. If you would like us to fax you a price list, dial 4000, or for a product catalog,
dial 4001.  Otherwise, stay on the line, and an operator will be right with you.”
Mary dials 4000.  The VP system routes the call to Fax box 4000 then plays the document name recorded
by John when he set up this Fax box.  The VP system then asks Mary to...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-15These two settings are sufficient for most applications.  However, there are occasions when the telephone
network requires you to prefix some 7-digit numbers with a 1.  Also, there are occasions when you are
required to include the area code in the dialed number, even when dialing within the same area code.
If you install the VP system in an area where these factors apply, you need to provide the VP system with
extra information (as explained earlier in this...

INSTALLATION AND MAINTENANCE MANUAL 4/0024-16If an EXPORT PATH is defined in the VM.CFG file, the log file is stored there, under the name VMFAX.LOG.
If no export path is defined, the file is stored in the same directory as the general call log files (by default,
the \VM\M directory).  At midnight each night, the VMFAX.LOG file is renamed to FAXmmdd.LOG, where
mm is the current month, and dd is the day that has just ended. For example, at midnight on July 23, the
VMFAX.LOG file is renamed to FAX0723.LOG....

INSTALLATION AND MAINTENANCE MANUAL 4/0024-17PromptFilenameModification Required65MAINMENU.VOIAdd fax option (number 7)...”... to input a fax document, press
7...”67MAINMENX.VOIAdd fax option (number 7)...”... to input a fax document, press
7...”24.7.3 Copying Pre-Recorded Modified Prompts
The following prompts were pre-recorded and can be used to replace the existing prompts supplied with
the standard VP system software package.  These prompts were copied to the \VM\P directory when the
Fax Distribution...