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Key System U.S. Atlas Avm Jr Installation Programming Instruction Manual
Key System U.S. Atlas Avm Jr Installation Programming Instruction Manual
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Programming by Computer Atlas AVM JR. Installation and Programming Manual 4-7 · Default Oper. Menu Key – Defines the key that is to be used to call the operator in the system. · Day Operator – Defines the extension to send operator calls to during day mode. · Night Operator – Defines the extension to send operator call to during night mode. · Valid PBX Extensions – Used to define groups of valid extensions in the PBX. You can define up to ten groups in the AVM JR. 4.5.1.2 Defining Call Transfer Parameters To switch to the Call Transfer Parameters screen click on the tab for Call Transfer. The following screen will open. Figure 4-4 PBX Parameters Call Transfer Screen There are four fields programmable on the Call Transfer screen. · Transfer – This is the sequence that the AVM JR will dial to transfer a call to an extension. The default setting of “&X” will do a hook flash and then dial the extension.
Programming by Computer 4-8 Atlas AVM JR. Installation and Programming Manual · Abort a Busy – This is the sequence the AVM JR will execute to bring back a transferred call from a busy extension. The default code of “&” will perform a hook flash. · Abort a No-Answer – This is the sequence the AVM JR will execute to bring a transferred call back from a no answer situation. The default code of “&” will do a hook flash. · Hook Flash1Time – This field defines the length of the hook flash that will be performed by the system. This field must be in between your upper and lower flash time on your PBX. Please see PBX manuals for the times on your system. 4.5.1.3 Defining Supervision Parameters The Supervision parameters define how the system will transfer calls. To open this screen click on the Supervision tab on the screen. The following window will open. Figure 4-5-5 PBX Parameters Supervision Screen
Programming by Computer Atlas AVM JR. Installation and Programming Manual 4-9 The transfer mode is broken up into two sections; operator and other extension. This determines how the calls will be transferred to the extensions on the system. The three different types of transfer modes are: · Non-Supervised – The AVM JR will transfer the call to the extension without checking the status of that extension on the PBX. · Semi Supervised – The AVM JR will transfer the call to the extension after checking to see if that extension is busy. If the extension is busy it will pull back the caller and play the busy menu. If the extension is not busy the AVM JR will proceed to transfer the call in a Non Supervised mode. · Supervised – The AVM JR will transfer the call with full supervision. This means the AVM JR will monitor the call for both busy and no answer conditions and then either bring the call back to the appropriate menu or transfer the call to the station. This should only be used if your system supplies no integration. Time to Wait for No-Answer is the amount of time the AVM JR will wait for an extension to answer when the system is using Supervised mode to transfer the calls. Voice Sensitivity is used to determine when a station has picked up a call when the call is transferred in a Supervised mode. The higher the number the more sensitive the AVM JR will be at detecting an answer. 4.5.1.4 Defining CP Tone & Disconnect Parameters The CP Tone & Disconnect Parameters screen is not used for integrating the AVM JR with any Key System US product. 4.5.2 Defining System Parameters The System parameters include: · Maximum Recording Time · Default System Language · Automatic Gain Control · Directory Listing
Programming by Computer 4-10 Atlas AVM JR. Installation and Programming Manual ä To define the System parameters: On the Parameters menu, click System Parameters. The System Parameters dialog box opens. Figure 4-6 System Parameters Dialog Box There are four fields to define under the System Parameters screen. They are Maximum recording time, Default System Language, Automatic Gain Control and Directory Listing. · Maximum Recording Time – This is the maximum message length the AVMJR will allow a caller to record. The value can be set from 1 to 9 minutes.
Programming by Computer Atlas AVM JR. Installation and Programming Manual 4-11 · Default System Language – This defines the default language for the AVM JR. Unless you have purchased additional languages for your system this field should be set at 1st language. · Auto Gain Control – This option will enable or disable the Automatic Gain Control in the AVM JR. This option will automatically adjust the volume of incoming messages to a pre-defined level. · Directory Listing – Determines whether the Dial by Name directory will be by first or last name. 4.6 4.6 Programming the Voice Mail Programming the Voice Mail Using the VUP, you can: · View a list of all existing mailboxes · Create new mailboxes · Change parameters of existing mailboxes · Delete existing mailboxes · Create mailbox groups · Set Notification parameters For detailed information on Voice Mail features, see Section 3.6. 4.6.1 Viewing the Mailbox List If you are working online, you can view the status of all active mailboxes in the AVM JR.. If you are working off-line with a configuration file, you can review the status of the mailboxes configured for that file. ä To view the mailbox list: · On the Voice Mail menu, click List of Mailboxes. The List of Mailboxes dialog box opens.
Programming by Computer 4-12 Atlas AVM JR. Installation and Programming Manual Figure 4-7List of Mailboxes Dialog Box 4.6.2 Creating Mailboxes ä To create a new mailbox: 1. On the Voice Mail menu, click List of Mailboxes. The List of Mailboxes dialog box opens (see Figure 4-7). 2. Click Add. The New Mailbox dialog box opens.
Programming by Computer Atlas AVM JR. Installation and Programming Manual 4-13 Figure 4-8 New Mailbox Dialog Box 3. In the Mailbox box, type the number of the new mailbox. 4. In the Internal Notification list, select a notification type. 5. Under External Notification, do the following: a. Click Yes in the Allowed box to grant permission to the user for External Notification. b. Click Yes in the appropriate Enabled box to activate the External Notification feature for either telephone or pager. c. In the number box, type the telephone number (containing 0-9, A-D, *, $, # and P only) to which the AVM JR. will send notification. 6. Under Type, click Real to create a real mailbox or Virtual to create a virtual mailbox.
Programming by Computer 4-14 Atlas AVM JR. Installation and Programming Manual 7. Under Time Stamp, click Yes to play the time and date stamp during message playback or No to skip it. 8. Under Announcer click to enable the box to be an announcer box. (This will enable the box to only play an outgoing message and not record any incoming messages.) 9. Click OK. A new mailbox is created, the New Mail Box dialog box closes and the new mailbox appears on the List of Mailboxes dialog box. This mailbox is only activated after you click Send to AVM JR.. 4.6.2.1 Creating a Duplicate Mailbox You can create a new mailbox with the same features as an existing mailbox. The VUP assigns to the newly duplicated mailbox a number that is one higher than the highest existing mailbox number. By duplicating a series of mailboxes, you can, in effect, create a range of mailboxes. ä To create a duplicate mailbox: 1. On the List of Mailboxes dialog box, click the mailbox you want to duplicate. 2. Click COPY. A new mailbox is created with the same parameters. The VUP assigns a number to the mailbox (the number will be the next number available after the last mailbox number) and lists it in the List of Mailboxes dialog box. 4.6.3 Changing the Parameters of an Existing Mailbox ä To change the parameters of an existing mailbox: 1. On the List of Mailboxes dialog box, click the mailbox you want to change. 2. Click EDIT. The Change Mailbox dialog box opens. 3. Change the mailbox settings. 4. If the mailbox owner forgot his password, click Reset to reset the mailbox password to the default password (1234).
Programming by Computer Atlas AVM JR. Installation and Programming Manual 4-15 5. Click OK. The changes to the mailbox are saved, the Change Mailbox dialog box closes and the changes appear in the List of Mailboxes dialog box. 4.6.4 Deleting an Existing Mailbox ä To delete an existing mailbox: 1. On the List of Mailboxes dialog box, click the mailbox you want to delete. 2. Click Delete to remove the mailbox from the List of Mailboxes. 3. Repeat steps 1 and 2 until all mailboxes to be deleted have been removed form the List of Mailboxes. 4. Click OK. 4.6.5 Organizing Mailbox Groups You can organize up to four mailbox groups for distributing messages. Each group can contain up to twenty real or virtual mailboxes. A fifth mailbox group contains all the mailboxes in the Voice Mail system. Note: You can only add an existing mailbox to a mailbox group. You can also select a different number for the first digit of the mailbox groups. Make sure that you select a number that does not interfere with your KSU’s numbering plan. The default number is 0. ä To organize a mailbox group: 1. On the Voice Mail menu, click Group of Mailboxes. The Groups of Mailboxes dialog box opens.
Programming by Computer 4-16 Atlas AVM JR. Installation and Programming Manual Figure 4-9 Group of Mailboxes Dialog Box 2. If you want to add a mailbox to a group, do the following: a. Click on the box to add in group 099. (To add multiple boxes hold the CTRL key while selecting the additional mailboxes.) b. In the group you wish to add the box(es) to click on the ADD button, the box will no be displayed in that group. 3. If you want to remove a mailbox from a group, select the mailbox and then click Remove at the bottom of the group. 4. To change the first digit on the mailbox group numbers, type a number in the First Digit of Group box. Note: Do not assign the first digit to be the same number as any digit your extensions start with.